ELMIRA SHAYBAEVNA KULMAKHANOVA
Kuala Lumpur
Summary
Multilingual administrative, hospitality, and client-service professional with over 20 years of international experience across Italy, the USA, Kazakhstan, India, and global online platforms. Extensive background in business ownership, Vedic Astrology consulting, wellness tourism, office administration, and customer relations. Recognised for exceptional communication skills, organisational discipline, cultural adaptability, and high-quality service delivery. Fluent in Kazakh, Russian, English, and Italian; adept at managing diverse teams, multi-country projects, retreats, and high-volume client engagement.
Overview
28
28
years of professional experience
1
1
Certification
Work History
VEDIC ASTROLOGY CONSULTANT
International Practice
06.2012 - Current
- - Provide personalised astrology consultations worldwide using Jyotish principles.
- - Completed foundational studies under Pandit Nath Dubey Surendra (Banaras Hindu University), 2012–2013.
- - Upgraded skills with advanced courses at Sam Geppi’s Institute of Vedic Astrology (2021–2022).
- - Deliver guidance on life decisions, well-being cycles, family matters, business timing, and personal development.
- - Built a loyal international client base with excellent feedback and transformative results.
- (Online & In-Person)
FOUNDER & OPERATIONS DIRECTOR
Healing Horizons Tour Company
Goa, India
11.2022 - 05.2025
- - Founded and operated a wellness, spiritual, and cultural tourism company conducting tours across India.
- - Managed a team of 5 handling logistics, bookings, marketing, client relations, event planning, and field operations.
- - Organised thematic tours: 18 Siddhar Samadhi Yatra (Tamil Nadu), Ladakh expedition tours, Uttarakhand trekking retreats, Kedarnath pilgrimage, Katra Yatra (Jammu & Kashmir), Varanasi astrology retreats, Goa yoga retreats, and cultural tours.
- - Served international guests from Russia, Kazakhstan, Greece, Italy, Uzbekistan, and India.
- - Designed integrated wellness programs combining meditation, yoga, astrology, spiritual teachings, and travel.
- Nuteniq Solutions Pvt. Ltd.
ENTREPRENEUR / BUSINESS OWNER
TOO “TOPAR” F&B
Almaty, Kazakhstan
01.2002 - 01.2022
- - Owned and operated two hospitality establishments for 20 years.
- - Supervised 70–80 employees; ensured consistent service standards.
- - Hosted over 150 private events yearly (weddings, corporate events, VIP functions).
- - Achieved 11% revenue growth through strategic improvements and marketing.
- - Managed branding, budgeting, payroll, procurement, vendor negotiation, compliance, and customer service.
- - Developed seasonal menus, promotions, and operational workflows.
- - Strengthened staff retention and organisational culture.
- Restaurants: “Princess” & Mountain Bar & Lounge “AkKain”
ADMINISTRATIVE & CUSTOMER SERVICE ROLES
Various Firms
Rome, Italy
01.1999 - 01.2001
- - Prepared, reviewed, and translated contracts.
- - Handled customer service, scheduling, and logistics.
- - Managed databases, payments, front-desk duties, filing, and document control.
- - Assisted legal, engineering, and administrative teams.
MARKETING INTERN
Gold’s Gym Sports Centre
Portland, Oregon
01.1998 - 01.1998
- - Assisted in marketing plan development and execution.
- - Supported membership promotions and customer outreach.
- - Participated in campaign design and event coordination.
Education
Diploma with High Honours - undefined
Kazakh State University of International Relations & World Languages
01.2001
MCP Training - undefined
Prokoda Training Center
Frankfurt01.2001
Flight Attendant Course - undefined
Proteo Ediservices S.r.l. & Alitalia
01.2000
BA - Business Administration
Kennedy-Western University
USA01.1999
International Business Programme -
Concordia University
USA01.1997
Skills
- Customer Service & Client Relations
- Office & Administrative Support
- Contract & Document Preparation
- Data Entry & Database Management
- Multilingual Communication
- Tourism & Retreat Operations
- Event Hosting & Logistics Coordination
- Team Leadership & Staff Management
- Marketing Support & Promotion Strategy
- MS Office, Scheduling, Time Management
Certification
- Behavioural Detection & Profiling — Chase Hughes (2025)
- Yoga & Meditation Training — Swamiji Pulippani Siddhar, Palani, India (2024)
- Vedic Sciences Programme — BHU Disciple Training (2012–2013)
LANGUAGES
Kazakh — Fluent
Russian — Fluent
English — Fluent
Italian — Fluent
INTERESTS
Parachuting License — Aviation Club of Almaty (1999), Wellness, meditation, philosophy, travel
Timeline
FOUNDER & OPERATIONS DIRECTOR
Healing Horizons Tour Company
11.2022 - 05.2025
VEDIC ASTROLOGY CONSULTANT
International Practice
06.2012 - Current
ENTREPRENEUR / BUSINESS OWNER
TOO “TOPAR” F&B
01.2002 - 01.2022
ADMINISTRATIVE & CUSTOMER SERVICE ROLES
Various Firms
01.1999 - 01.2001
MARKETING INTERN
Gold’s Gym Sports Centre
01.1998 - 01.1998
Diploma with High Honours - undefined
Kazakh State University of International Relations & World Languages
MCP Training - undefined
Prokoda Training Center
Flight Attendant Course - undefined
Proteo Ediservices S.r.l. & Alitalia
BA - Business Administration
Kennedy-Western University
International Business Programme -
Concordia University