ELMAREENA BINTI ABDULLAH
Sales Assistant
Kuala Lumpur,Kenanga Point
Summary
Dynamic and customer-focused professional with experience at Seriburasa.mk, enhancing satisfaction through attentive service and strong relationships. Proven ability in cash handling and point of sale operations, contributing to increased sales. Skilled in product knowledge and adept at addressing customer needs, ensuring a positive shopping experience.
Overview
4
4
years of professional experience
Work History
Food and Beverage Assistant
kunafa fingers, the land of sweet
kuala lumpur, bukit bintang jln sultan ismail
03.2025 - Current
- Utilized strong communication skills to relay customer needs clearly between front-of-house staff and the kitchen team.
- Maintained a clean and organized dining area, ensuring the highest level of sanitation and hygiene standards were met.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders, resulting in positive customer feedback.
- Assisted in inventory management, accurately tracking stock levels and placing orders as needed to maintain sufficient supplies.
Restaurant Waitress
Seriburasa.mk
02.2022 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
Sale Assistant
Nazo Collection
12.2022 - 11.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Education
Sijil Pelajaran Melaysia -
St Michael Sandakan
Sabah Sandakan2021
Timeline
Food and Beverage Assistant
kunafa fingers, the land of sweet
03.2025 - Current
Sale Assistant
Nazo Collection
12.2022 - 11.2024
Restaurant Waitress
Seriburasa.mk
02.2022 - Current
Sijil Pelajaran Melaysia -
St Michael Sandakan
Skills
Stocking and replenishing
Point of sale operation
Store opening and closing
Cash register operation
Cash Handling