ELLISA BINTI MD IDROS
Banting,Selangor
Summary
Experienced Baker with more than 15 years of expertise in bread,cakes,cookies and pastries.
Skilled in bakery operations,team management,staff training,and maintaining high-quality productions standards.
Passionate about sharing knowledge and developing future bakery professional.
Overview
23
23
years of professional experience
Work History
Bakery Business Owner
Elisfamous Enterprise
Banting,Selangor
07.2006 - 05.2026
- Baked pastries bread, pies and pastries for customers.
- Conducted quality control checks on all bakery products, identifying and rectifying any issues promptly.
- Designed new recipes based on trends and customer requests.
- Completed all bakery preparations in timely and professional manner to keep shop running smoothly.
Bakers Supervisor
Caliphs Global M Sdn Bhd chotto matte cafe
Selangor
05.2024 - 12.2025
- Baked a variety of pastries, breads, and pies, ensuring high-quality products for customer satisfaction.
- Maintained food safety levels by checking product temperatures and freshness.
- Combined ingredients following precise recipes, mixing and blending to prepare for baking.
- Monitored oven temperatures and cooking times meticulously, producing consistently well-baked items.
- Conducted quality control checks on bakery products, promptly identifying and rectifying issues to maintain product standards.
Baggage Assistance
Talasco Dagang Sdn Bhd@Mtb KLIA
Sepang,Selangor
10.2023 - 04.2024
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
- Handled customer concerns and escalated major issues to supervisor.
- Supported team operations by volunteering for additional duties when needed. to aid team success.
Clerk Inbound Centre
Airport Limosin M Sdn Bhd
Sepang,Selangor
05.2003 - 03.2006
- Answered telephone calls to offer information, direct callers and take messages.
- Responded to customer enquiries via telephone and email, providing timely and accurate information to enhance customer service.
- Kept office operations running smoothly and efficiently by implementing procedures and policy improvements.
Education
certify - Kursus Induksi
Pusat Latihan Bertuliah JPK
Seangor01-2025
SKM LEVEL - Sijil Kemahiran Malaysia
Pusat Latihan Bertauliah JPK
Selangor01-2025
certify - Certify Of Train The Trainer
Pusat Latihan Bertauliah JPK
Pulau Pinang01-2024
certify - Certify of Variety Bread
Bakeri Ria Academy
Kuala Lumpur01-2007
Sijil Pelajaran Malaysia
Sekolah Agama Menengan Tingku Ampuan Rahimagi Teng
Sungai Manggis Banting01-1998
Skills
- Recipe development
- Product development
- Staffing oversight
- Leadership excellence
Timeline
Bakers Supervisor
Caliphs Global M Sdn Bhd chotto matte cafe
05.2024 - 12.2025
Baggage Assistance
Talasco Dagang Sdn Bhd@Mtb KLIA
10.2023 - 04.2024
Bakery Business Owner
Elisfamous Enterprise
07.2006 - 05.2026
Clerk Inbound Centre
Airport Limosin M Sdn Bhd
05.2003 - 03.2006
certify - Kursus Induksi
Pusat Latihan Bertuliah JPK
SKM LEVEL - Sijil Kemahiran Malaysia
Pusat Latihan Bertauliah JPK
certify - Certify Of Train The Trainer
Pusat Latihan Bertauliah JPK
certify - Certify of Variety Bread
Bakeri Ria Academy
Sijil Pelajaran Malaysia
Sekolah Agama Menengan Tingku Ampuan Rahimagi Teng