Microscoft office & Excel
Elisa Saidi
Supervisor
Sabah
Summary
I am a candidate with 7 years of experiance working as a supervisor where i have develope strong leadership and managment skills. With a background in leadership, I am excited to join this team because i belive that the company's vision and values align with my personal aspiration to achieve operational excellence. I am to contribute to the company's success throught my experience and dedication in improving team performance and meeting customer needs.
Overview
6
6
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Supervisor
Dua Meranti Supplies & Service Sdn Bhd
05.2019 - 02.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Ensured compliance with all regulatory requirements, keeping projects on track and avoiding penalties.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Collected, arranged, and input information into database system.
- Educated staff on organizational mission and goals to help employees achieve success.
Education
Smk Tunfuad Stephens Kiulu Tamparuli
Kiulu TamparuliSkills
Staff management
Operations management
Process improvement
Strategic planning
Problem-solving abilities
Work monitoring
Teamwork and collaboration
Team leadership
Employee training
Software
Certification
Gain Forlife Academy Sdn Bhd ( Retail Operation )
Timeline
Effective Leadership & Supervisory Skills
01-2024
Supervisor
Dua Meranti Supplies & Service Sdn Bhd
05.2019 - 02.2025
Gain Forlife Academy Sdn Bhd ( Retail Operation )
01-2018
Smk Tunfuad Stephens Kiulu Tamparuli