Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic
Elisa Saidi

Elisa Saidi

Supervisor
Sabah

Summary

I am a candidate with 7 years of experiance working as a supervisor where i have develope strong leadership and managment skills. With a background in leadership, I am excited to join this team because i belive that the company's vision and values align with my personal aspiration to achieve operational excellence. I am to contribute to the company's success throught my experience and dedication in improving team performance and meeting customer needs.

Overview

6
6
years of professional experience
2
2
Certifications
2
2
Languages

Work History

Supervisor

Dua Meranti Supplies & Service Sdn Bhd
05.2019 - 02.2025
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Ensured compliance with all regulatory requirements, keeping projects on track and avoiding penalties.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Collected, arranged, and input information into database system.
  • Educated staff on organizational mission and goals to help employees achieve success.

Education

Smk Tunfuad Stephens Kiulu Tamparuli
Kiulu Tamparuli

Skills

Staff management

Software

Microscoft office & Excel

Certification

Gain Forlife Academy Sdn Bhd ( Retail Operation )

Timeline

Effective Leadership & Supervisory Skills

01-2024

Supervisor

Dua Meranti Supplies & Service Sdn Bhd
05.2019 - 02.2025

Gain Forlife Academy Sdn Bhd ( Retail Operation )

01-2018

Smk Tunfuad Stephens Kiulu Tamparuli

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