ELFIE JOANNA YUNE
KUCHING
Summary
Results-driven professional with experience in the higher education, banking, and administrative sectors. Skilled in stakeholder engagement, academic coordination, strategic planning, and relationship management. Experienced in managing partnerships, supporting student recruitment initiatives, and coordinating educational programmes. Strong communication, organisational, and presentation skills with the ability to work effectively in fast-paced environments. Successfully completed a Master of Business Administration (MBA) in March 2026 to further strengthen expertise in leadership, management, and strategic capabilities. Passionate about contributing to educational excellence, student development, and effective institutional operations through strong teamwork, adaptability, and a proactive working attitude.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Part-Time Tutor
Pusat Tuisyen Ilmu Merit dan Global Art
Kuching
05.2026 - Current
- Conducted tutoring sessions for students in Mathematics and Sciences.
- Assisted students in improving academic performance and understanding
- Prepared learning materials and guided students through assignments/examinations
- Developed communication and student engagement skills
Business Development Manager
MAHSA University
04.2024 - 05.2026
- Develop and implement comprehensive business development strategies to drive student recruitment and expand institutional partnerships.
- Conduct in-depth market research to identify emerging trends and capitalize on new business opportunities.
- Cultivate and maintain robust relationships with corporate partners and key stakeholders.
- Formulate persuasive business proposals and deliver high-impact presentations to prospective partners.
- Monitor and analyze business performance metrics to ensure the consistent achievement of revenue and enrolment targets.
Assistant Sales Manager
RHB Banking Group
Sibu
05.2019 - 02.2024
- Directed sales activities and managed customer engagement strategies for a diverse portfolio of retail banking products.
- Analyzed client financial needs to recommend and provide tailored banking solutions.
- Fostered long-term customer loyalty through the delivery of exceptional financial advisory services.
- Consistently achieved and exceeded sales targets by deploying proactive client acquisition strategies.
- Conducted face-to-face consultations and delivered compelling financial product presentations.
- Key Achievement: Winner of the PF-I Sales Disbursements Challenge (January 2021).
Administrative Executive
EE Hui Trading Sdn. Bhd.
Sibu
01.2019 - 05.2019
- Delivered comprehensive administrative and operational support, encompassing documentation, reporting, client coordination, and office management.
Human Resources Intern
SEGi College
Sibu
07.2017 - 09.2017
- Assisted with core HR administration and academic coordination tasks.
- Provided support for internal auditing processes and examination preparation.
- Monitored the lecturer payroll system and assisted in organizing various program activities.
Education
Master of Business Administration (MBA) -
I-CATS University College
Kuching03.2026
Bachelor of Science - Human Resource Development
Universiti Malaysia Sarawak (UNIMAS)
01.2018
Matriculation -
Labuan Matriculation College
01.2015
Skills
- Stakeholder Engagement & Relationship Management
- Academic Coordination & Programme Management
- Administrative & Operational Support
- Communication & Presentation Skills
- Student Recruitment & Engagement
- Strategic Planning & Problem Solving
- Business Development & Partnership Management
- Team Collaboration & Leadership
- Documentation & Report Preparation
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Organisational & Time Management Skills
- Customer Service & Client Management
Certification
- Pre-Contract Examination for Insurance Agent (PCEIA)
- Takaful Basic Examination (TBE)
Languages
English
Upper Intermediate
B2
Bahasa Malaysia
Upper Intermediate
B2
Bahasa Iban
Upper Intermediate
B2
Projects
1. Pioneer Programme Implementation of Post Basic Nursing (Gerontology & Renal)
- Coordinated the first Post Basic Gerontology and Renal programmes in Sarawak under MAHSA University
2. Government Partnership Initiative
- Secured sponsorship opportunities for students pursuing healthcare programmes through strategic government collaboration.
3. Industry Partnership with PMG Pharmacy
- Established collaboration to support working healthcare staff in pursuing further studies through flexible education pathways.
4. Partnership Collaboration with Malaysian Red Crescent
- Facilitated recruitment of sponsored Post Basic Renal nursing candidates to support specialised renal workforce development.
Timeline
Part-Time Tutor
Pusat Tuisyen Ilmu Merit dan Global Art
05.2026 - Current
Business Development Manager
MAHSA University
04.2024 - 05.2026
Assistant Sales Manager
RHB Banking Group
05.2019 - 02.2024
Administrative Executive
EE Hui Trading Sdn. Bhd.
01.2019 - 05.2019
Human Resources Intern
SEGi College
07.2017 - 09.2017
Master of Business Administration (MBA) -
I-CATS University College
Bachelor of Science - Human Resource Development
Universiti Malaysia Sarawak (UNIMAS)
Matriculation -
Labuan Matriculation College