Seasoned Senior Production Manager with comprehensive experience in overseeing manufacturing processes, coordinating teams, and improving efficiency. Strengths include strategic planning, quality control, and team leadership. Significant impact made in previous roles through successful project management, reduction of operational costs, and enhancement of overall productivity. Committed to fostering a productive work environment and achieving business objectives.
Overview
25
25
years of professional experience
Work History
Senior Production Manager
Dan Kaffe (Malaysia) Sdn Bhd
Johor
09.2021 - Current
Develop and implement production strategies aligned with organizational goals
Set production targets, budgets, and timelines to ensure efficiency and profitability
Monitor industry trends and implement best practices to improve production processes
Plan for capacity expansion or reduction based on market demand and business objectives
Oversee the entire production process to ensure smooth operations
Ensure production schedules are met while maintaining quality standards
Monitor and optimize resource utilization (materials, labor, and equipment)
Implement and maintain Standard Operating Procedures (SOPs) for production activities
Ensure compliance with health, safety, and environmental regulations
Ensure products meet quality standards and customer expectations
Implement quality assurance processes and troubleshoot quality issues
Collaborate with the quality control team to resolve defects or inefficiencies
Conduct regular audits and inspections to maintain product consistency
Lead, mentor, and motivate production teams to achieve targets
Assign tasks and responsibilities to team members based on their skills and expertise
Conduct performance evaluations and provide feedback to team members
Identify training needs and organize skill development programs for staff
Foster a positive and collaborative work environment
Prepare and manage the production budget
Monitor production costs and identify opportunities for cost reduction
Negotiate with suppliers and vendors to secure cost-effective materials and services
Analyze financial reports to ensure production activities remain within budget
Identify bottlenecks and inefficiencies in the production process
Implement lean manufacturing principles and continuous improvement initiatives
Utilize data analytics and key performance indicators (KPIs) to drive decision-making
Introduce automation and technology to enhance productivity
Oversee inventory levels to ensure adequate raw materials and finished goods
Coordinate with procurement and supply chain teams to ensure timely delivery of materials
Minimize waste and optimize inventory turnover
Prepare and present production reports to senior management
Communicate production goals, progress, and challenges to stakeholders
Collaborate with other departments (e.g., R&D, sales, marketing) to align production with business needs
Identify potential risks in the production process and develop mitigation strategies
Ensure business continuity by planning for equipment failures, labor shortages, or supply chain disruptions
Ensure compliance with local, national, and international regulations
Promote sustainable practices in production to reduce environmental impact
Maintain proper documentation and records for audits and inspections
Stay updated on advancements in production technology and equipment
Evaluate and implement new tools or systems to improve efficiency
Drive innovation in production methods and product development
Address customer complaints related to production issues
Collaborate with stakeholders to meet delivery deadlines and quality expectations
Build strong relationships with suppliers, vendors, and internal teams
Ensuring adequate scheduling of staff
Heading new project development and improvement projects
Completed the installation and commissioning of the new roasted whole bean packing line
Improved the efficiency of the free-falling evaporator by 50% by implementing a proper preventive maintenance program
Reduce manpower for manual blending process 50% through inline blending system
Zero complaint achieved on metal dust in spray dry powder by implementing magnet trapping system in spray dry line
Zero complaint achieved on leaking and stain issue during bulk bag packing by improving the filling design hood
Improvement of plant GMP by creating a dedicated cleaning crew
Improved warehouse forklift breakdowns & accident by 80%, done modification and speed reduction
Implemented Warehouse Management System which increases the stock accuracy to 98%
Completed upgrading the new Ice con plant, improve efficiency by 250%
Improved the interlock system to reduce coffee wastages during production
Zero cases of coffee accidentally transfer to drain after implementation
Water saving 90% (65-80 m³) for sealing water vacuum system per day by modifying the cooling system for free falling evaporator PHE
Production Manager
Haco Asia Pacific Sdn Bhd
Selangor
12.2014 - 09.2021
Monitor daily production output to meet the targeted Overall Equipment Efficiency (OEE) for all the packing lines
Direct and coordinate the packaging operations ensuring that objectives are met in a timely and cost-effective manner
Provide leadership and development to achieve company goals and objectives
Exercise control over operating expenditures and labor costs
Maintain safe, reliable plant facilities and equipment
Implement and maintain cleaning and sanitizing programs
Provide direction, development, training, and leadership to Shift Managers, Senior Operators, and Production Workers
Evaluate, troubleshoot, and improve on packaging section systems and processes
Monitor performance and lead corrective action teams
Ensure that all plant safety procedures are adhered to
Coordinate with Sales and Marketing on the inventory level to ensure continuous supplies to the customer are maintained
Troubleshoot issues related to the quality issue and provide a solution
Solved high coliform counts in Food Service plant finish product by implementing proper GMP procedure and air conditioning system
Successfully implemented the stock control system in the Food Service plant to reduce wastages due to expired stock and improve the stock accuracy by transferring the stock control management from warehouse to production
Powder in seal issue for stick packing line solved by changing the auger design which has reduced the material wastages and eliminated the usage of ground sugar which have a higher cost
Successfully installed the step seal system for the Latte stick packing line which reduced in 35% manpower utilization
Improvement in stick packing line efficiency by 30% with the implementation of an online packing system
Improved the speed of the Starbucks pouch line by 7% by implementing the single pull system
An increment of 1,200 pouches a day
Improved the Manual Packing line output by 50% by implementing the bag change over system
Increase of 5MT packing per day
Passed the exam for Radiation Protection Officer and accepted the additional task given to be the company RPO
Factory Manager
Universal Nutri Beverage Sdn Bhd
05.2014 - 11.2014
Oversee daily manufacturing processes, ensuring efficient production schedules and meeting output targets
Monitor quality control to adhere to food safety standards (e.g., HACCP, GMP, ISO 22000) and product consistency
Implement process improvements
Ensure compliance with local, national, and international food safety regulations
Manage certifications and prepare for audits by regulatory bodies
Oversee allergen control, cross-contamination prevention, and accurate labelling (nutritional info, allergens)
Recruit, train, and supervise employees, including shift workers, sanitation crews, and QA personnel
Conduct regular safety drills and hygiene training
Foster a culture of safety and accountability, emphasizing PPE and GMP (Good Manufacturing Practices)
Manage raw material procurement, storage, and perishable inventory to minimize waste
Liaise with suppliers for timely deliveries and negotiate contracts
Optimize stock levels using inventory management systems to prevent shortages/spoilage
Develop budgets, monitor expenses, and identify cost-saving opportunities (e.g., energy efficiency, waste reduction)
Analyse production data to optimize resource allocation and reduce overheads
Schedule preventive maintenance for machinery to avoid downtime
Ensure rigorous sanitation protocols to meet hygiene standards (e.g., CIP systems, pest control)
Drive eco-friendly practices: waste recycling, water/energy conservation, and sustainable sourcing
Develop contingency plans for recalls, equipment failures, or supply disruptions
Lead rapid response to incidents, ensuring transparent communication with stakeholders
Address customer complaints related to quality or delivery
Collaborate with R&D on new product development and marketing teams for launches
Integrate automation, IoT, or AI to enhance efficiency and traceability
Stay updated on industry trends (e.g., smart packaging, blockchain for supply chain transparency)
Ensure occupational safety compliance (OSHA standards) and emergency preparedness (fire drills, first aid)
Monitor workplace conditions to prevent accidents or contamination risks
Work with sales teams to forecast demand and adjust production schedules
Manage shelf-life testing and coordinate with logistics for timely distribution
Maintain records for audits, including batch tracking, sanitation logs, and employee training
Ensure traceability systems are in place for rapid recall execution if needed
Factory Manager
Network Foods Industries Sdn Bhd
Selangor
08.2013 - 04.2014
Provide leadership for the successful day-to-day operation of the facility
Work closely with quality personnel to review product consistency
Review established production schedules for all manufacturing departments to maintain the established inventory levels are met while operating at the highest efficiency possible
Coordinate the hiring and training of all manufacturing personnel
Monitor operation expenses and research ways to reduce costs while maintaining product quality
Work closely with the Environmental Health and Safety team to ensure all members of the manufacturing team are aware of safety policies to provide a safe workplace for our employees
Maintain Inventory levels and control the flow of products
Maintain and support a superior safety and housekeeping program, including all timely communication initiatives
Develop and execute the plant manufacturing budgets
Analyze workforce requirements
Conduct performance appraisals and provide coaching and guidance to all operations employees
Encourage and promote operating in a continuous improvement environment
Remove production constraints; allocate human and equipment resources and direct production employees to attain all established goals
Remove waste and constraints from the production process to improve efficiencies and enhance productivity
Communicate with research and development as well as product management personnel to develop new product strategies
Coordinate the relationship with our union workforce force and negotiate union contracts as needed
Maintain security system and access readers
Involve in forwarding purchasing of raw materials based on the market price
Monitor the major maintenance upgrade and automate the plant facilities to meet the company objective
Successfully reduced the labor cost by systematic planning and introducing new labor contractors at a cheaper rate
Successfully maintained the wastage of raw materials and packaging materials below the KPI level
Set up a planning system that enables the user to plan more efficiently
Successfully reduced the wastage of one of the packaging machines from 40% to 12% by improving the key line of the packaging
Reduction in electricity cost by 7% by improving the output
Increased the chunkies packing machine output by 50% by implementing online packing from packing machine to pouching machine
Reduced labor cost by 30%
Production Manager
Network Foods Industries Sdn Bhd
06.2010 - 08.2013
Responsible for the day-to-day management of the chocolate manufacturing plant and R&D
Responsible for overall Good Manufacturing Practise in Production & Production Planning
Responsible to ensure compliance to Quality Management System and HACCP requirements
Responsible to fulfil Marketing needs and customer satisfaction
Responsible for production performance including capacity planning, productivity, quality, safety, and continuous improvement strategies
Responsible to monitor, organizing, and managing resources and implementing action plans to ensure optimum efficiency for Plant operation
Responsible to drive and seeking improvement in labor productivity, materials usage, and value improvement projects
Responsible to determine labor, materials, and equipment requirements for smooth operations
Ensure proper operations of all manufacturing facilities, troubleshooting repair, and maintenance of plant and machinery
Responsible for the maintenance of production records and providing periodical reports such as daily, weekly, and monthly as and whenever required
Responsible to conduct regular production meetings, troubleshooting, and decision making
Production Manager
Emperor's Kitchen Sdn Bhd
10.2007 - 06.2010
Company Overview: (Food Manufacturing)
Responsible for overall Good Manufacturing Practise in Production & Production Planning
Responsible to ensure compliance to Quality Management System and HACCP requirements
Responsible to fulfil Marketing needs and customer satisfaction
Responsible for production performance including capacity planning, productivity, quality, safety, and continuous improvement strategies
Responsible to monitor, organizing, and managing resources and implementing action plans to ensure optimum efficiency for Plant operation
Responsible to drive and seeking improvement in labor productivity, materials usage, and value improvement projects
Responsible to determine labor, materials, and equipment requirements for smooth operations
Ensure proper operations of all manufacturing facilities, troubleshooting repair, and maintenance of plant and machinery
Responsible for the maintenance of production records and providing periodical reports such as daily, weekly, and monthly as and whenever required
Responsible to conduct regular production meetings, troubleshooting, and decision making
(Food Manufacturing)
Reduced manufacturing cost by introducing new suppliers with lower prices, reduction of 10% for major raw materials
Reduction of the labor cost within 6 months by implementing proper production planning and control
Manage to transfer the whole production to the new plant without interrupting the supplies to the outlet within the time allocated
Reduce the production hours of paste manufacturing by a total of 2 hours per batch by introducing a new machine
Reduction of 60 production hours per month
Reduce the processing hours for the raw materials by introducing a new cutting machine
The total reduction of 192 production hours per month
Implemented the wastage monitoring system and manage to reduce the wastage of the raw materials within the management KPI
Implemented a systematic production planning program with excel which manage to calculate the labor and material usage for the whole month
Key person in the design of the customized material planning, warehousing, and account MIS system
Q.C & R&D Officer
KFC (Peninsular Malaysia) Sdn Bhd
Selangor
01.2000 - 09.2007
Production, planning, and control of three departments, i.e
Coleslaw Production, Garden Salad Production, and Pizza Hut Salad Bar Vegetables
Manpower planning for the departments
Maintaining the P&L of the department
Maintaining the quality and the safety of the product produced
Implementing and maintaining the YUM! Brands International Quality System and Food Safety System
Implementing and maintaining the GMP and HACCP
HACCP coordinator for the department
Research and development of new products
Handling customer complaints
HALAL certificate application and maintenance
Have succeeded in reducing the microbe count in Coleslaw to an acceptable level through modification of the production process
Implemented 7 days shelf life for Garden Salad through modified atmosphere packaging hence reducing production working days to 6 days a week
Have implemented the HACCP and GMP system for the processing line
Certified in HACCP, ISO 9001:2000, and GMP
Certified lead auditor in HACCP
Education
Master's Degree - Food Technology
University Putra Malaysia
01.2023
Master's Degree - Business Administration
University of Ballarat Australia
01.2006
Bachelor's Degree - Food Technology
University Sains Malaysia (USM)
01.1999
Skills
Advanced Production Planning and Control
GMP
Food processing
Food manufacturing
Food Quality Control
HACCP
X-ray radiation safety
ISO 14000
ISO 22000
Halal Management System
Operations management
Cross-functional collaboration
Quality control
Staff management
Problem solving
Budget management
Data analytics
Capacity planning
Manufacturing operations
Continuous improvement processes
Additional Information
Certified Class 3 Radiation Protection Officer, Lifetime member Malaysian Institute of Food Technologist, Member Malaysian Board of Technologist, Member Malaysian Radiation Protection Association, Leadership charisma, Dynamic team player, Sense of responsibility, Highly inquisitive, Creative and resourceful, Excellent skills in communication and collaboration
Languages
Bahasa Malaysia, 10, 10
English, 10, 10
Tamil, 10, 3
Languages
Tamil
First Language
English
Advanced (C1)
C1
Malay
Proficient (C2)
C2
Timeline
Senior Production Manager
Dan Kaffe (Malaysia) Sdn Bhd
09.2021 - Current
Production Manager
Haco Asia Pacific Sdn Bhd
12.2014 - 09.2021
Factory Manager
Universal Nutri Beverage Sdn Bhd
05.2014 - 11.2014
Factory Manager
Network Foods Industries Sdn Bhd
08.2013 - 04.2014
Production Manager
Network Foods Industries Sdn Bhd
06.2010 - 08.2013
Production Manager
Emperor's Kitchen Sdn Bhd
10.2007 - 06.2010
Q.C & R&D Officer
KFC (Peninsular Malaysia) Sdn Bhd
01.2000 - 09.2007
Master's Degree - Food Technology
University Putra Malaysia
Master's Degree - Business Administration
University of Ballarat Australia
Bachelor's Degree - Food Technology
University Sains Malaysia (USM)
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