Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
RegisteredNurse
Elaine Chow

Elaine Chow

Sales & Clinical Specialist

Summary

"High-achieving Senior Sales Executive with over 10 years of experience in the medical device and aesthetic industry. Skilled in pre-sales demonstrations, clinical training, customer relationship management, and technical support. Proven track record of surpassing sales quotas, generating new leads, and driving revenue growth through strategic relationship-building. Energetic, results-driven, and dedicated to top performance, consistently enhancing client satisfaction and business success. Seeking to leverage my expertise in sales and clinical training in a dynamic Medical Clinical Specialist role to contribute to organizational goals and improve patient outcomes."

Overview

15
15
years of professional experience
3
3
Certifications

Work History

Senior Sales Executive- Aesthetic and Surgical

Prime Medical Concept Sdn Bhd
01.2023 - Current
  • Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
  • Facilitated relationships with target accounts through implementation of proven networking methods.
  • Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
  • Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.
  • Managed complex sales cycles, navigating various decision-makers within organizations to secure successful deals.
  • Conducted thorough market research to identify emerging trends, enabling proactive adjustments to sales strategies as needed.
  • Expanded market presence by pursuing lucrative leads and seeking to close deals.
  • Demonstrated products and features to customers, answered questions and overcame objections.

Training and Development Manager- Aesthetic

Delta Medisains (M) Sdn Bhd
06.2019 - 12.2022
  • Boosted employee satisfaction scores by regularly reviewing and updating existing courses to maintain relevance in the evolving marketplace.
  • Cultivated strong relationships with external vendors and stakeholders to secure valuable resources for ongoing professional development opportunities.
  • Increased employee engagement, delivering customized training solutions tailored to individual learning styles.
  • Managed budgets and resources effectively, ensuring timely completion of all assigned projects within allocated constraints.
  • Clinical Support: Hands-on clinical skills, including assisting in liposuction procedures in operating theaters.
    Customer Relationship Management: Strong interpersonal skills and the ability to maintain long-term relationships with doctors and key opinion leaders (KOLs).
    Sales & Marketing Support: Proven experience in product demonstration, workshops, and creating marketing materials.
    Training & Development: Conducting internal and external training, creating educational content, and leading seminars.

Senior Sales Executive-Aesthetic Division

IDS Medical Sdn Bhd
04.2014 - 01.2019

Lead product demonstrations and provide pre-sales technical support for aesthetic and medical products.
Maintain and update customer databases, sales records, and product demo schedules.
Plan and execute sales and marketing support for tradeshows, workshops, and conventions.
Deliver product education to customers and train internal teams with educational materials.
Support the sales team in training sessions, in-clinic seminars, and local small group trainings.
Assist with identifying new business opportunities and markets for company products.
Collaborate with marketing teams to support new launches and create promotional content.
Exceeded sales targets and developed key accounts through strong client relationship management.

Senior Product Specialist – Aesthetic Division

Schiller (Malaysia) Sdn. Bhd.
03.2013 - 04.2014
  • Assisted sales teams with technical expertise during presentations, leading to increased conversions from prospects to customers.
  • Implemented risk mitigation strategies during product development stages, minimizing potential issues before launch.
  • Developed comprehensive training materials, paving the way for smooth onboarding of new team members.
  • Enhanced product performance by identifying and addressing customer needs through thorough market research.

Sales Executive

Medione (Asia) Sdn Bhd
10.2012 - 02.2013
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
  • Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.

Senior Sales Executive- Skin Care

De Ortus Sdn Bhd
02.2010 - 10.2012

Delivered product presentations, training sessions, and demonstrations to new and existing customers.
Responsible for achieving sales targets while offering technical support to customers.

  • Facilitated relationships with target accounts through implementation of proven networking methods.
  • Employed effective problem-solving techniques, increasing client satisfaction ratings.
  • Delivered compelling presentations to prospective clients, showcasing the value of company offerings and driving business growth.

Education

High School Diploma -

Sekolah Menengah Kebangsaan Mentakab
Mentakab, Pahang, Malaysia
04.2001 -

Fat Lipolysis And Skin Tightening ( Aesthetic)

Endolift
Italy
01-2023

Liposuction

Moller HQ
Germany
01-2019

Radio Frequency Training- Eva
Vietnam
01-2019

Lumenis Co2 Laser Training
Taiwan
01-2019

Hydrafacial Hands On Training
Japan
01-2019

Ellipse Laser Machine ( Intense Pulsed Light)
Denmark
01-2018

Won Tech Aesthetic Laser
Korea
01-2016

Skills

Sales development

Certification

Clinical Sales Specialist , Eufoton, Italy

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Senior Sales Executive- Aesthetic and Surgical

Prime Medical Concept Sdn Bhd
01.2023 - Current

Training and Development Manager- Aesthetic

Delta Medisains (M) Sdn Bhd
06.2019 - 12.2022

Senior Sales Executive-Aesthetic Division

IDS Medical Sdn Bhd
04.2014 - 01.2019

Senior Product Specialist – Aesthetic Division

Schiller (Malaysia) Sdn. Bhd.
03.2013 - 04.2014

Sales Executive

Medione (Asia) Sdn Bhd
10.2012 - 02.2013

Senior Sales Executive- Skin Care

De Ortus Sdn Bhd
02.2010 - 10.2012

High School Diploma -

Sekolah Menengah Kebangsaan Mentakab
04.2001 -

Fat Lipolysis And Skin Tightening ( Aesthetic)

Endolift

Liposuction

Moller HQ

Radio Frequency Training- Eva

Lumenis Co2 Laser Training

Hydrafacial Hands On Training

Ellipse Laser Machine ( Intense Pulsed Light)

Won Tech Aesthetic Laser
Elaine ChowSales & Clinical Specialist