Summary
Overview
Work History
Skills
Software
Certification
Timeline
Hi, I’m

Eizzafri Irawan

HUMAN RESOURCES BUSINESS PARTNER
Petaling Jaya,10

Summary

Well-qualified HR skilled in managing employees, associates and day-to-day department operations with decisive and organized approach. Skilled, problem-solver and persuasive communicator with open and authoritative style. Results-driven Human Resources Business Partner skillful in strategic planning, policy integration and performance improvements. Always pursuing ways to maximize efficiency, employee satisfaction and cost savings.

Overview

3
years of professional experience
1
Certification
3
Languages

Work History

J&T Express Malaysia (PJS Region)
Shah Alam

Human Resources Business Partner
05.2022 - Current

Job overview

  • Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity and within company to reach business goals.
  • Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances and other sensitive issues and prepared position statements for EEOC.
  • Resolved understaffing issues, disputes, employee terminations and disciplinary procedures.
  • Engaged employees and conducted exit interviews to gain complete sense of satisfaction and areas in need of improvement.
  • Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Provided resolution to complex and confidential issues.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Executed on-time, under-budget project management on complex issues for senior leadership while supporting sales planning initiatives.

J&T Express Malaysia (PJS Region)
Petaling Jaya

Assistant Supervisor
11.2021 - 04.2022

Job overview

  • Revised work practices to improve efficiency, boost quality and meet production goals.
  • Supported Supervisor by preparing production reports and collating quality documentation.
  • Submitted documentation and reports to upper management.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Achieved results by working with staff to meet established targets.
  • Monitored workflow to improve employee time management and increase productivity.

J&T Express Malaysia (PJS Region)
Kota Damansara, Petaling Jaya

Administrator
09.2020 - 10.2021

Job overview

  • Computerized office activities, maintained customer communications and tracked records through delivery.
  • Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
  • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.

Midvalley Megamall Kuala Lumpur
Kuala Lumpur

Junior Visual Merchandise
12.2019 - 08.2020

Job overview

  • Collaborated with team members to achieve target results.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Received and processed stock into inventory management system.

Skills

    Managing employee relations

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Software

Microsoft Excel

Microsoft Word

Microsoft Powerpoint

Computer Literacy

Certification

Microsoft Excel Advanced

Timeline

Microsoft Excel Advanced

10-2022

Human Resources Business Partner

J&T Express Malaysia (PJS Region)
05.2022 - Current

Assistant Supervisor

J&T Express Malaysia (PJS Region)
11.2021 - 04.2022

Administrator

J&T Express Malaysia (PJS Region)
09.2020 - 10.2021

Junior Visual Merchandise

Midvalley Megamall Kuala Lumpur
12.2019 - 08.2020

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Eizzafri IrawanHUMAN RESOURCES BUSINESS PARTNER