Detailed-oriented Software Analyst with strong experience in software development lifecycle, specializing in requirements analysis, documentation, testing, and system support. Contributed to large-scale projects, including the RTS Link (Railway Transit System) connecting Johor to Singapore, where I played a key role in gathering requirements, developing technical specifications, and ensuring software readiness through UAT and system documentation. Proven track record in optimizing ERP systems (HR, Inventory Management, SAP, CMMS) by resolving system issues, enhancing user experience, and collaborating with cross-functional teams under tight deadlines. Equipped with a solid foundation in quality assurance from industry internship experience. Skilled in presenting complex technical information clearly and confidently, with strong communication abilities that foster collaboration across technical and non-technical teams.
Proficient in Python, R, SQL
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