Edy Farhan Anuar

• Team Management: Managed a multidisciplinary team comprising Tech Leads, Developers (Back-end, Front-end, Full-Stack, DevOps), Graphic Designers, Testers, Data Scientists, Business Analysts, and interns. Established a hierarchical structure by appointing Team Leads to enhance team efficiency and accountability.
• Systems Migration: Led the migration of 47 legacy and open-source systems into the Outsystems development platform, ensuring seamless integration, improved efficiency, and system modernization.
• Agile Practices: Executed SCRUM cycles, including daily stand-ups, backlog grooming, sprint planning, sprint reviews, and ad-hoc application reviews. Established Agile hybrid practices within the Innovation Team to drive project delivery excellence.
• Documentation & Governance: Ensured comprehensive documentation within Agile/PRINCE2 frameworks from project kick-off to completion. Maintained proper governance by adhering to PMO practices and updating documentation throughout the project lifecycle.
• Change Management: Obtained necessary approvals during Change Approval Board (CAB) sessions, aligning deliverables with business requirements.
• Project Reporting: Produced project initiation, progress updates, and closure documentation, reporting directly to the head of EPMO and as a committee member of the Transformation Steering Committee (TSC).
• Process Optimization: Developed workflows for bug/fix management, man-day availability tracking, and user stories in Atlassian Jira. Scheduled development phases to meet project deliverables and ensured adherence to timelines.
• Stakeholder Collaboration: Ensured consistent collaboration and communication among stakeholders, Product Owners, and Scrum Teams to maximize efficiency. Reviewed and approved UI/UX wireframes and module outcomes.
• Budget Management: Monitored development budgets and costs to maintain financial alignment with project goals. Created detailed development proposals for various project teams.
• Vendor & Outsourcing Management: Initiated tender RFPs/RFQs for outsourcing application development and facilitated communication between internal teams, contractors, and vendors for project cohesion. Conducted manpower paneling to optimize resources.
• Tools & Platforms: Utilized project management and communication tools such as Microsoft Office 365, Project on the Web & Accelerator, and Jira to effectively coordinate projects.
• Leadership & Vision: Drove team success through a shared vision, recognition of performance, and fostering a collaborative environment aligned with organizational goals.

• Team Leadership: Led a team of 25 professionals, including Software Developers (Back-end, Front-end, Full-Stack, DevOps), Graphic Designers, Testers, Business Analysts, and Data Entry staff. Established a hierarchical structure and appointed Team Leads for each development team to enhance efficiency and accountability.
• Strategic Planning: Developed and implemented the technological roadmap for the product and company, aligning objectives with business goals and stakeholder expectations.
• Agile Practices: Introduced and established Agile methodologies within the team, streamlining development workflows and improving project delivery timelines.
• Project Scheduling: Planned and scheduled development phases, setting clear timelines and deadlines to ensure targets were met efficiently and effectively.
• Financial Oversight: Monitored cash flow, costing, and development budgets throughout the project lifecycle. Proposed financing solutions to stakeholders to align with financial goals.
• Bug Management: Developed structured workflows for identifying, tracking, and resolving software bugs, ensuring product stability and quality.
• Marketing Standards: Defined and implemented marketing and advertising standards for product promotion, enhancing visibility and audience engagement.
• Design & Development Reviews: Conducted comprehensive design reviews using Adobe XD and remote collaboration tools like Any Desk. Reviewed and approved module outcomes to ensure quality and alignment with project requirements.
• Team Morale: Fostered a collaborative and motivating work environment, ensuring team morale and efficiency were maintained at optimal levels.
• Tools & Collaboration Platforms: Proficient in utilizing Microsoft Office 365, Microsoft Planner, Trello, Jira, Confluence, and Microsoft Project to manage tasks, timelines, and team coordination.
• Stakeholder Communication: Created and presented introductory slides for meetings with potential investors, effectively communicating the product's value proposition.
• Reporting: Reported directly to the Managing Director, providing regular updates on progress, challenges, and strategic initiatives.

IT Infrastructure Design: Designed and developed a sustainable server-network IT infrastructure to support a multi-branch/site office environment, ensuring scalability and reliability.

Process Automation: Implemented Backup & IT Policy procedures automation, streamlining critical processes to enhance efficiency and reduce manual workload.

Project Management: Led and managed software development projects, including the development and implementation of an E-Learning Solution and optimization of the company’s business process flows.

KPI Development and Reporting: Developed IT Department KPIs and established daily reporting procedures using the Bitrix24 platform, improving performance monitoring and team accountability.

Custom Solution Development: Directed the creation of the All-in-One D’viation Integrated Solution with SSO capabilities, leveraging PHP, CSS, JavaScript, and MySQL to deliver robust web-based technologies.

Branch IT Infrastructure Setup: Traveled to branches, including Kathmandu, Kota Kinabalu Airport, and KLIA D'viation satellite offices, to set up and configure IT infrastructure and provide on-site support for critical systems, ensuring operational readiness.

Client Presentations: Promoted the company’s E-Learning solutions to potential clients, demonstrating value through on-site and off-site presentations.

Project Involvements: Contributed to various projects, including:

JEPPESEN CAMO software implementation for aviation compliance.
VOIP installation between branches to enhance communication.
Development of D’Agency Manpower Solutions and DITOS systems for streamlined operations.
ISO 9001:2015 Compliance: Documented and assisted in implementing ISO 9001:2015 IT Quality Procedures, ensuring alignment with international standards.

Strategic Planning: Collaborated on strategic planning initiatives, developing technical strategies to align IT goals with overall business objectives.

Technology Standards: Maintained up-to-date knowledge of technology trends and guided the software development team in implementing industry standards in line with requirement specifications.

Employee Training: Conducted training sessions to enhance technical knowledge and IT process understanding across various business units within the organization.

Team Recruitment and Development: Recruited, trained, and mentored employees, ensuring skill alignment with organizational needs and fostering career growth.

Task Delegation: Reviewed daily operational requirements and delegated tasks effectively to ensure optimal team productivity and coverage.

Performance Evaluation and Mentorship: Regularly assessed employee skills, providing targeted training and mentorship to address skill gaps and improve overall team capabilities.

• Hardware Requirements Management: Ensured hardware requirements were met through the proper requisition of servers, supporting seamless project execution.
• Facility Remodeling: Played a key role in the remodeling of KL Sentral, ensuring IT infrastructure and requirements aligned with operational goals.
• Base Location: Operated from CTC KTMB KL Sentral, providing on-site expertise and coordination for IT and infrastructure projects.
• RTU Design and Build: Led the design and construction of the RTU infrastructure at the Seremban Depot, ensuring compliance with technical standards and project objectives.
• Network Troubleshooting: Diagnosed and resolved RTU IP address network issues in the Seremban Depot and KL Sentral, enhancing system reliability and performance.
• KVMRT Signaling Systems (Line 1 – Sungai Buloh to Kajang):
  
  Supervised the installation of signaling system equipment in the Operating Control Centre at Sungai Buloh Depot.
  Oversaw the completion of installation works in the CBTC Lab within the administration building.
• KVMRT Signaling and APG/PSD Systems (Line 2 – SSP):
  
  Interfaced with civil and system contractors to ensure successful integration and alignment with project timelines.
  Participated in meetings with PDP (Project Delivery Partner) and Interface Managers to address key concerns and coordinate solutions.
  Prepared and maintained documentation for Interface Registers, Interface Solution Registers, and Interface Exchange Logs for the APG/PSD Team.

Capital Budget Evaluation: Assessed and monitored the IT capital budget, optimizing fixed asset proposals to support business needs effectively.

Strategic IT Support: Identified and implemented IT solutions to support and align with key business objectives, ensuring technological initiatives advanced organizational goals.

Internal Dashboard Development: Designed a comprehensive internal dashboard for real-time system and project status reporting, improving transparency and decision-making.

IT Infrastructure Development: Built scalable IT infrastructure to support key business strategies and adapt to evolving processes and requirements.

Strategic Alignment: Ensured IT deliverables aligned with the company’s strategic vision, driving innovation and operational excellence.

Vendor and Partner Collaboration: Worked closely with vendors and technology partners to integrate enterprise solutions, enhance infrastructure, and deliver seamless technology implementations.

• System Implementation: Spearheaded the deployment and integration of the OSMOSYS Ships Registration and Survey System, ensuring seamless functionality and alignment with business requirements.
• Report Development: Designed and generated customized reports using Crystal Reports, streamlining data accessibility and improving decision-making for surveyors.
• IT Infrastructure Design: Developed and implemented a secure server IT network infrastructure for a newly established office, ensuring compliance with industry standards and enabling a smooth location transition.
• Network Migration Planning: Assisted and coordinated the planning and execution of a network migration during the office relocation, ensuring minimal downtime and a seamless transition for all IT systems.
• IT Inventory Management: Managed IT inventory, including server, laptop, and printer costs, as well as software purchasing. Proposed cost-effective IT solutions to the Managing Director, enhancing operational efficiency and aligning technology investments with business objectives.
• Technical Support and Troubleshooting: Provided expert technical support by resolving complex IT issues efficiently, minimizing operational downtime and ensuring user satisfaction.
• Risk Mitigation: Reduced system downtime by proactively identifying potential IT vulnerabilities and implementing preventative measures to enhance operational efficiency.
• Team Leadership: Mentored junior IT staff through hands-on training and constructive feedback, fostering technical expertise and career development within the team.
• Disaster Recovery Planning: Designed and executed robust disaster recovery plans, ensuring business continuity and system resilience during unexpected events or system failures.

• Warehouse Management Systems Implementation: Successfully implemented the Manhattan Associates Warehouse Management System (WMS) at client warehouses, optimizing inventory management and operational efficiency.
• Billing Module Development: Led the implementation of a comprehensive billing module, streamlining financial transactions and improving accuracy.
• Mobile Application Development: Designed and developed 'Mobile Frame' applications for handheld devices, enhancing on-the-go operational capabilities and user experience.
• On-site Implementation: Remained standby on-site during Warehouse Management Systems with CCN to ensure successful implementation.

• ERP Implementation: Implemented and installed in-house based ERP within a year to 3-5 companies and managed support for these companies.
• Development & Maintenance of Point-Of-Sales System – RESPOS Module
• IHelp Remote Remote Management System Admin: : Software Support 24x7
• ERP Module experience: Worked with ERP modules from Sales, Billing, Logistics, Warehousing, Production, Production, Accounting and Management modules.