EDWARD GOH HAO EN
University Student
Bukit Mertajam, Penang,07
Summary
Dynamic professional with a proven track record in food handling safety and problem-solving, honed across roles at SJKC Hwa Min and Genting Casino. Excelled in enhancing customer satisfaction and maintaining high sanitation standards. Skilled in behavior analysis, adept at creating positive environments and improving operational efficiency. University student with history of delivering exceptional care to animals in various settings. Passionately promotes health and optimal wellness by providing quality support. Careful to observe animals and communicate concerns to help optimize care. Knowledgeable employee experienced in fulfilling animal health requirements. Skilled handler with absolute comfort controlling and calming animals.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Cafeteria Worker
SJKC Hwa Min
03.2022 - 10.2022
- Cleaned and sanitized surfaces, tools and equipment.
- Restocked condiments, beverages and utensils per expected use levels.
- Served food according to temperature, safety and presentation guidelines.
- Managed over 40 customer calls per day.
Shop Attendant
TCE Tackles
03.2020 - 06.2020
- Enhanced customer satisfaction by providing friendly and efficient service at the register.
- Maintained in-depth knowledge of shop items to provide advice and recommendations to customers for gift selections.
- Received incoming shipments of goods and materials by unloading delivery trucks.
- Aided customers with inquiries regarding products, store promotions, or special offers to enhance their shopping experience.
Temporary Croupier
Genting Casino
12.2018 - 02.2019
- Maintained personable and professional demeanor when dealing with ill-mannered or dishonest casino-goers.
- Collected and distributed losing and winning bets by calculating odds and payouts.
- Monitored game table for signs of cheating or other criminal activities by observing body language and behaviors of gamblers.
Education
Bachelor of Science - Animal Health And Production
Universiti Sultan Zainal Abidin
Jertih, Terengganu, Malaysia 10.2021 - 10.2025
Skills
Timeline
Cafeteria Worker
SJKC Hwa Min
03.2022 - 10.2022
Bachelor of Science - Animal Health And Production
Universiti Sultan Zainal Abidin
10.2021 - 10.2025
Shop Attendant
TCE Tackles
03.2020 - 06.2020
Temporary Croupier
Genting Casino
12.2018 - 02.2019
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