EDMUND DAVID
FIELD SERVICE TECHNICIANS
MIRI SARAWAK
Summary
Adept Field Service Technician with a proven track record at SCANTECH OFFSHORE, enhancing equipment uptime and customer satisfaction through expert troubleshooting, repair, and maintenance. Skilled in technical troubleshooting and fostering client relationships, I've significantly improved operational efficiencies and safety protocols. My hands-on approach and problem-solving skills have been pivotal in training junior technicians and optimizing field service operations. I am hard working and self driven,motivated by by a sense of pride in all my work. I love to be challenged and strive to better myself every single day. My objectives are to make sure that the job is complete to meet company standars and goals,while working with people to achieve their personal and professional aspirations as well as my own.
Overview
2
2
years of professional experience
Work History
Field Service Technician
SCANTECH OFFSHORE
05.2022 - 09.2024
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
- Minimized operational costs through efficient inventory management of spare parts and tools needed for field service activities.
- Reduced downtime with proactive identification of potential issues during regular site visits and routine inspections.
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
- Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Operated hand tools and power equipment according to company safety procedures.
- Followed safety procedures to avoid injuries in field.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Conducted comprehensive training sessions for new technicians, significantly improving their onboarding process and technical skills.
- Enhanced safety protocols during field service operations, leading to noticeable reduction in workplace incidents.
- Worked with diverse types of weather and ground conditions.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Checked, repaired and repacked survival equipment to meet specifications.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Education
No Degree - SEKOLAH MENENGAH KERAJAAN LIMBANG
-NIL-
Limbang, Sarawak, Malaysia 04.2001 -
Skills
Troubleshooting and repair
Customer Service
Equipment Repair
Problem-Solving
Power Tools
Field Repairs
Technical Troubleshooting
Installation and maintenance
Equipment Inspection
REFERENCES
Kenneth Garden
Supervisor OPTIMA Solutions UK
k.garden@opimauk.com
+44 7717 777599
+60125009434
Liu Cheng Peng
Toolpusher Valesto Naga 2
liuchengpeng@yahoo.com
Timeline
Field Service Technician
SCANTECH OFFSHORE
05.2022 - 09.2024
No Degree - SEKOLAH MENENGAH KERAJAAN LIMBANG
-NIL-
04.2001 -
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