Edmond Ling Jia Wei

Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.

Uniqbe:

• Achieved €3.2 million in Gross Merchandise Volume (GMV) for AliExpress during the 11.11 2020 event, facilitating the sale of over 3000 mobile phones and contributing to the company's receipt of the Ali Express's Pioneer Award for 2020.
• Successfully marketed and sold over 700 units of the Xiaomi Poco F3, generating significant GMV, on the 15th of March 2021 while managing one of the Shopee Marketplace account.
• Strategically orchestrated the launch of the latest model vacuum cleaner, resulting in the sale of 100 units within one week.
• Supervised Amazon operations, resolving disputes and recovering €60,000 in discrepancy funds for the company.
• Spearheaded a remarkable 180% growth of the Shopee account over six consecutive months, demonstrating adept strategic planning and execution.

Lazada:

• Achieved continuous growth in the General Merchandise GMV over 6 months, with increases surpassing 170% consistently (peaking at 250%).
• Enhancing key accounts' performance by at least 170% by analyzing data, identifying areas for improvement, and implementing strategic initiatives.
• Effectively collaborating with internal teams such as marketing, logistics, and customer service to enhance key account performance.
• Achieving high satisfaction scores from key accounts by providing exceptional service, quick problem resolution, and proactive communication.
• Provided marketing insights and tools (Sponsored Discovery and Sponsored Affiliate) to sellers, resulting in a 40% increase in click-through rates (CTR), a 20% boost in conversion rates, and at least a 15% increase in average order value.