EddieFoong Tiao Kuang

• Performed wide range of administrative duties,, scheduling appointments, and managing email correspondence.
• Created and maintained filing systems for important documents and records, ensuring they were easily accessible and organized.
• Assisted with basic accounting tasks, including invoicing and bookkeeping.

Skills:

• Strong organizational and time management skills, with ability to prioritize tasks and manage multiple responsibilities.
• Average written and verbal communication skills in both Chinese and English.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint), and other office software.
• Ability to work effectively in team and collaborate with colleagues from diverse backgrounds.

• Created and managed an online store on Shopee platform, including uploading product listings, managing inventory, and fulfilling orders.
• Developed and implemented marketing strategies to increase sales and grow the customer base, including social media promotion and email campaigns.
• Maintained excellent customer service by responding to inquiries, processing returns and refunds, and addressing any issues or concerns.
• Analyzed sales data and monitored trends to make informed decisions on product selection and pricing.
• Worked with suppliers and vendors to source new products and negotiate pricing and terms.

Skills:

• Proficiency in Shopee platform, including store setup, product listing, and order fulfillment.
• Knowledge of online marketing strategies, including social media promotion and email campaigns.
• Strong customer service skills, including communication and conflict resolution.
• Data analysis skills and ability to make informed decisions based on sales trends.
• Negotiation skills and ability to build relationships with suppliers and vendors.

• Assisted pharmacists with dispensing medications, including counting and labeling medications and ensuring proper dosage and instructions were included.
• Conducted inventory management by ordering and restocking medications and supplies as needed, ensuring timely delivery and organization of stock.
• Responded to customer inquiries in person and over the phone, addressing their concerns and questions about medications.

Skills:

• Knowledge of pharmacy regulations and procedures.
• Ability to accurately dispense medications and maintain inventory.
• Strong customer service and communication skills.
• Proficient in pharmacy software and record-keeping systems.
• Attention to detail and ability to multitask in a fast-paced environment.