Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Eddie Othman

Summary

Dynamic professional with extensive experience at MB Automation, excelling in problem-solving and teamwork. Proven track record in enhancing service execution and customer satisfaction as a Field Service Engineer. Skilled in equipment troubleshooting and project coordination, driving efficiency and collaboration across cross-functional teams. Committed to continuous improvement and team motivation.

Overview

32
32
years of professional experience

Work History

Team Leader Service

MB Automation (Malaysia) SDN BHD
09.2019 - Current
  • Assisted team in daily operational tasks and learned safety protocols.
  • Supported project coordination by maintaining schedules and tracking progress.
  • Collaborated with team members to ensure effective communication and workflow.
  • Adapted quickly to new tools and procedures for improved efficiency.
  • Participated in training sessions to enhance skills and knowledge base.

Field Service Engineer.

MB Automation (Malaysia) SDN BHD
07.2007 - 08.2019
  • Diagnosed and resolved equipment malfunctions in diverse field environments.
  • Collaborated with cross-functional teams to enhance service execution and customer satisfaction.
  • Support RFID machine Factory Acceptance Test (FAT) MB Germany in Roding and Dresden.
  • Support RFID machine installation, machine re-location, machine SAT and machine troubleshoot at customer side: France, India, China, Japan, South Korea, Thailand, Malaysia, and Singapore.
  • Provide phone support to customer on machine issue.
  • Report to management on machine issue
  • Experience on MB RFID Machine type:

o TAL(Tag Assembly Line) for Chip placement,

o DDA (Direct Die Attach) for Chip placement,

o CL (Converting Line) for Smart Label production,

o PL (Personalization Line) for Personalize Smart Label production

NPI (New Product Introduction) Engineer

Sokymat Technology SDN BHD @ HID Global SDN BHD
06.2006 - 06.2007
  • Led cross-functional teams to streamline product introduction processes and enhance collaboration.
  • Developed and implemented project timelines, ensuring alignment with product launch goals.
  • Travel to Sokymat Germany & China for Inlay Production Training & product transfer.
  • Manufacturing HF inlay using wire-embedding technology.
  • Develop and implement new HF product and manufacturing process.

Equipment Technician

Texas Instruments Malaysia SDN BHD
01.1995 - 06.2006
  • Conducted routine maintenance and troubleshooting on various equipment to ensure operational efficiency.
  • Implemented preventive maintenance schedules, reducing equipment downtime significantly.
  • Troubleshot equipment failures and remedied problems to restore functionality.
  • 1995, Machine maintenance for LF RFID transponder production.
  • 1998, Machine maintenance for HF and UHF production, machine made by Mühlbauer@MB.
  • Perform HF product calibration and fine-tuning to ensure tester frequency is in range.

Automation Technician

Nemic-Lambda @ TDK-Lambda Malaysia SDN BHD
01.1994 - 01.1995
  • Developed and implemented automated testing procedures for electronic components.
  • Diagnosed and resolved equipment malfunctions to minimize downtime.
  • Evaluated new technologies and tools to enhance automation capabilities across production lines.
  • Trained operators on the use of newly installed automation equipment, contributing to a seamless transition during implementation phases.
  • Performed root cause analysis on automation-related issues, recommending corrective actions to prevent future occurrences.
  • Streamlined workflows by optimizing machine settings for enhanced performance.

Education

High School Diploma -

University Technology of Malaysia
Skudai, Johor, Malaysia
12-1994

Sekolah Menengah Vokasional
Kuala Lumpur, Malaysia
12-1986

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Coaching and mentoring
  • Documentation and reporting
  • Team supervision

Languages

English
Malay

Timeline

Team Leader Service

MB Automation (Malaysia) SDN BHD
09.2019 - Current

Field Service Engineer.

MB Automation (Malaysia) SDN BHD
07.2007 - 08.2019

NPI (New Product Introduction) Engineer

Sokymat Technology SDN BHD @ HID Global SDN BHD
06.2006 - 06.2007

Equipment Technician

Texas Instruments Malaysia SDN BHD
01.1995 - 06.2006

Automation Technician

Nemic-Lambda @ TDK-Lambda Malaysia SDN BHD
01.1994 - 01.1995

High School Diploma -

University Technology of Malaysia

Sekolah Menengah Vokasional
Eddie Othman