Microsoft Words
DZULKARNAIN AHMAD NAZRI
SALES ADVISOR / SPOKEPERSON
SEPANG SELANGOR
Summary
Experienced Flight Attendant with over 12 years of experience in Flying. Excellent reputation for resolving problems and improving customer satisfaction.Involve in All sorts of event in the company,Recruitment etc.Was send to Narita Japan in 2012 for 8 month,to help,assist and teach the Airasia Japan flight Attendant
In Harley Davidson,Attended Many launching event all over Malaysia,Become Harley Davidson Spokesperson for All the new bikes introduce by the company.Learning about spec of all the motorcycles,and delivery correct and exact information to the customer
Overview
16
16
years of professional experience
2
2
Languages
Work History
SALES PERSON / SPOKE PERSON
HARLEY DAVIDSON
PETALING JAYA
02.2021 - Current
- Created plans and communicated deadlines to complete projects on time.
- Conducted research, gathered information from multiple sources and presented results.
- Maintained energy and enthusiasm in fast-paced environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- to communicate information the public wants or needs. The spokesperson is not only responsible for the messages being conveyed, but he or she should also be involved in the development of the key messages.
- performs numerous customer service and sales duties for a motorcycle dealership. Your responsibilities in this career include answering phones, greeting customers when they enter the store, assisting customers with demo rides and trying on accessories, and closing deals in your department.
- Answered product questions with up-to-date knowledge of sales and store promotions.
Flight Attendant
Airasia Berhad - Airasia X Berhad
SEPANG SELANGOR
03.2009 - 01.2021
- Verified aircraft and passenger compliance with policies, regulations and safety guidance.
- Answered passenger questions and provided solutions to issues arising during flights.
- Ensured safety and comfort of customers onboard aircraft.
- Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
Ground Services Staff
Airasia berhad
SEPANG SELANGOR
05.2006 - 02.2009
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Provided primary customer support to internal and external customers.
- To Assist customer in making flight Reservation,destination,and baggage check in process
- Making Announcement on the flight progress and assist customer if theres any delay
Education
No Degree - Diploma in Accountancy
UiTM Chendering
Kuala Terengganu 04.2001 -
Skills
Talented salesperson
Personal service experience
Energetic personality
Personnel training and development
Multitasking & Team player
Software
Microsoft Excel
Microsoft Powerpoint
Timeline
SALES PERSON / SPOKE PERSON
HARLEY DAVIDSON
02.2021 - Current
Flight Attendant
Airasia Berhad - Airasia X Berhad
03.2009 - 01.2021
Ground Services Staff
Airasia berhad
05.2006 - 02.2009
No Degree - Diploma in Accountancy
UiTM Chendering
04.2001 -