Dymphna Dimmy
****************************
Sabah
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
3
3
Languages
Work History
Admin Clerk & Customer Service
Mountain Torq Sdn Bhd
01.2024 - Current
- Manages the world's highest Via Ferrata and Asia first via ferrata located at Mount Kinabalu Panalaban rock face.
- Do customer verification and updating the guest details into PMS
- Ensuring the food storage clean, rearrange to replace the old stock to new stock.
- Arranging porter to send up goods to Pendant Hut, issuing porter bill and submitting porter report.
- Checking stock inventory and requesting replenish stock when required.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
Assistant Supervisor Accounts
Head Office, Milimewa Superstore Sdn Bhd
6 2015 - 8 2023
- Enters data such as outright, consignment, own used and utilities invoices into computers system using defined computer program TSRMS (The Store Retail Management System) and make payment according to approval credit terms
- To ensure all trade and non trade creditor's payment is made on time based on approval credit terms and routinely maintained
- To ensure all GRN (Goods Return Note) and MOA (Memorandum of Agreement) are entered to system for Debit Note issue
- Checked figures, postings and documents for correct entry, mathematical accuracy, and proper codes
- Key in petty cash into cash book with correct codes and issue manual cheque
- Checking and enters cashier report from outlet into UBS
- Performed general office duties, such as filing, answering telephones and handling routine correspondence.
Housekeeping & Receptionist
Bayu Kinabalu Homestay
12.2010 - 09.2011
- Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches
- Maintained detailed and accurate records of visitor requests and calls received
- Greet and welcomed guests as soon as they arrive at the homestay
- Ensuring all room are cared for and inspected according to standards.
Education
Universiti Teknologi Mara (UiTM)
Alor Gajah, Melaka, MalaysiaPMR & SPM
SMK BUNDU TUHAN
Ranau, MalaysiaUPSR
SK DON BOSCO
Ranau, Sabah, MalaysiaSkills
- Attention to details
Fast Learner
Microsoft Office
Punctual
Filing systems
Attention to details
References
Ms. Mu Ha Yun @ Suzie, Milimewa Superstore Sdn Bhd, suzie@milimewastore.com.my, 088-714 157
Timeline
Admin Clerk & Customer Service
Mountain Torq Sdn Bhd
01.2024 - Current
Housekeeping & Receptionist
Bayu Kinabalu Homestay
12.2010 - 09.2011
Assistant Supervisor Accounts
Head Office, Milimewa Superstore Sdn Bhd
6 2015 - 8 2023
Universiti Teknologi Mara (UiTM)
PMR & SPM
SMK BUNDU TUHAN
UPSR
SK DON BOSCO
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