Dymitrah Jothiahnantham
Business Development Specialist
Shah Alam
Summary
In my role at CelcomDigi, I drive the growth and adoption of altHR, a digital employee management platform that helps businesses manage their workforce effectively. I collaborate with the altHR team to identify and seize new opportunities, craft and present proposals, negotiate deals, and maintain strong customer relationships. Additionally, I handle aspects of billing operations and contribute to product management.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Business Development Specialist
CelcomDigi
12.2022 - Current
- Partnership onboarding & commercial negotiation
- Maintain and stabilize current business operations during the merger. Led cross-functional teams to achieve common goals, ensuring alignment of objectives across departments
- Spearheaded the Billing System Migration Project
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of altHR
- Developed and bundled commercial packages for altHR, tailored for enterprise clients, to enhance sales and align with business needs.
- Next Gen App (created the Ad Placement for mobile app)
Business Development & Customer Success
Digi-X, Digi Telecommunications
4 2022 - 11.2022
- Leading the Sales Operation & Driving customer retention in altHR
- Improved the communication with Marketing & Product department to better understand the competitive position
- Achieved 65% sales growth & 3 new partnerships within 6 months
- Developed negotiating strategies and positions by examining risks and potentials as well as estimating partners' needs and goals.
Marketing & Sales
Healtopedia George Healthcare Berhad
01.2020 - 03.2022
- Manage digital marketing efforts including social media, SEO/SEM, and online advertising
- Oversee the sales team, including coaching, developing, and evaluating staff members.
- Manage a stable of existing corporate partnerships.
- Develop Business plan including product roadmap, revenue model, marketing strategies and technical execution
- Conduct day to day operations such as order fulfillment, accounting and sales forecasting
Internship in Channel Category Sales Development
Nestle Malaysia
03.2019 - 08.2019
- Competitor Analysis (worked on the summary report for trended suppliers promotion feature by brand and track competitors promotional plans)
- Market Visits (analyzing shelf share, promotions, and pricing)
- Build and maintain relationships with channel partners, such as distributors, retailers, or resellers
- Average Monthly Sales using B-PAID
- Promo Evaluation.
Education
Bachelor of Marketing Communication(Hons) -
HELP University
01.2017 - 04.2019
Diploma In Communication - undefined
HELP University
01.2014 - 04.2016
Skills
Analytics
Freshdesk/Freshsales
Email Marketing
Microsoft Excel/Word/PowerPoint
Contract Negotiation
Client acquisition
CRM Management
Relationship Management
New business opportunities
Social Media Marketing
Project Management
Certification
2019-02-01, 2019-04-01, SEO for Wordpress
References
- Philip Benjamine George, CEO, George Healthcare Berhad, 012 278 3831
- Kent Yap, Head of altHR, CelcomDigi, 016 663 0700
Timeline
Business Development Specialist
CelcomDigi
12.2022 - Current
Marketing & Sales
Healtopedia George Healthcare Berhad
01.2020 - 03.2022
Internship in Channel Category Sales Development
Nestle Malaysia
03.2019 - 08.2019
Bachelor of Marketing Communication(Hons) -
HELP University
01.2017 - 04.2019
Diploma In Communication - undefined
HELP University
01.2014 - 04.2016
Business Development & Customer Success
Digi-X, Digi Telecommunications
4 2022 - 11.2022