Dylan Koh
Digital Export Consultant
Bukit Mertajam
Summary
As a Digital Export Consultant, I have helped clients grow their export businesses via e-commerce platforms and provided expert SEO consultation to enhance online visibility. With over three years of experience in logistics, I specialize in sourcing and negotiating optimal deals for clients. My combined expertise in digital marketing and logistics positions me to deliver comprehensive business solutions.
Overview
10
10
years of professional experience
Work History
Digital Export Consultant
Exabytes Network Sdn Bhd
06.2023 - Current
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Provided ongoing support to clients post-implementation, ensuring long-term success of implemented solutions.
- Managed client relationships through regular check-ins and updates on project progress.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Assisted clients in navigating complex industry challenges, offering expert guidance and strategic recommendations.
- Consistently recognized as one of the Top Sales Performers on Alibaba.com, contributing to our team's success and striving to elevate our company to the pinnacle of the industry in Malaysia.
Sales Executive (Forwarder)
WorldGate Express Sdn Bhd
06.2022 - 03.2023
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
Sales
GJM Global Sdn Bhd
10.2019 - 01.2020
- GJM Global Sdn Bhd is a local forwarding company which provide logistic service via air and sea freight
- Developed outsourcing and negotiating skill in order to help local small and medium businesses to procure goods manufactured in China
- Then successfully increase up to 30% customers from Malay market
- Reviews customers feedback constantly and then suggest ways to improve the processes and customer service level
- Ensured that the new clients will grow into loyal customer base by securing them the best deal in order to increase their profit margin.
Freight Forwarder
- Experienced in outsource, negotiate, and procure merchandise with foreign suppliers (especially China)
- Foremost effort to secure the best deal
- Ensure to keep client’s cargo on track, whether it is in air or sea freight shipment.
Sales crew
CG Computers (Switch)
07.2014 - 09.2015
Internship
Asia5B
05.2019 - 10.2019
- Asia5B is an e-commerce platform, that allow business owners to purchase directly from manufacturer of China (alternative of Alibaba)
Education
Bachelor of Finance -
University Tunku Abdul Rahman
Kampar, Perak, Malaysia 04.2001 -
Skills
Microsoft Office
Google Workspace
Google Keyword Planner
Semrush
Whmcs
Freshsales & Orion CRM
LARK
SEOptimer
Websites
Accomplishments
- Alibaba FY24 Top New Sales
- Malaysia 1st New Package Sign Up
- Exabytes 1st Two Years VS Sign Up
- Empowering Client with zero export experience to start exporting, penetrating five countries within 6 months with MYR 1 Million sales.
Top sales awards:
Customers successful case study:
Languages
Chinese (Mandarin)
Native language
English
Advanced
C1
Malay
Upper intermediate
B2
Cantonese
Upper intermediate
B2
Timeline
Digital Export Consultant
Exabytes Network Sdn Bhd
06.2023 - Current
Sales Executive (Forwarder)
WorldGate Express Sdn Bhd
06.2022 - 03.2023
Sales
GJM Global Sdn Bhd
10.2019 - 01.2020
Internship
Asia5B
05.2019 - 10.2019
Sales crew
CG Computers (Switch)
07.2014 - 09.2015
Bachelor of Finance -
University Tunku Abdul Rahman
04.2001 -