Doka Suzuki
Outlet Manager
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Outlet Manager/Product Specialist
Doka Sdn. Bhd.
Kuala Lumpur
07.2022 - Current
- Carefully interviewed, selected, trained, and supervised staff.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Motivated staff to perform at peak efficiency and quality.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Developed unique events and special promotions to drive sales.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Coordinated design meetings and decisions with internal departments and teams.
- Set goals and formalized policies to maximize team performance and keep project on-task.
- Analyzed metrics to measure product performance.
- Developed product documentation to communicate upcoming features and products to internal teams.
Equity Sales Trader
Daiwa Securities Co. Ltd.
Tokyo
09.2018 - 05.2022
- Assessed hourly market conditions to look for hedge and arbitrage opportunities.
- Discussed trading strategies with portfolio managers to highlight current market sentiment, price points of resistance and support and liquidity characteristics of positions.
- Formulated algorithms to search for real-time mathematical indicators and flag trades worth executing.
- Promoted and managed key accounts through direct communication with clients and advising on stock opportunities and market trends.
- Negotiated and executed complex financial transactions with international clients.
- Monitored market trends and developed strategies to capitalize on potential opportunities.
- Created and maintained live Excel spreadsheet to provide real-time positions and P&L for over portfolio managers.
- Worked on behalf of companies to buy and sell financial instruments.
Retail Sales
Daiwa Securities Co. Ltd
Tokyo
04.2017 - 08.2018
- Discussed financial options with clients and provided informed suggestions.
- Met with members to understand goals and recommend solutions to fit specific needs.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Offered competitive commercial banking solutions and retail financing options.
- Networked to identify potential new clients and expand geographic territories.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Prepared contracts and related documentation according to strict standards.
Education
Bachelor of Commerce - Accounting
Curtin University of Technology
Perth, Australia 08.2013 - 12.2016
Diploma - Commerce
Curtin International College
Perth, Australia 01.2010 - 07.2013
High School Diploma -
St. Hilda's Anglican School For Girls
Perth, Australia 07.2006 - 12.2009
Skills
Relationship building
Product development
Budget development
Employee scheduling
Timeline
Outlet Manager/Product Specialist
Doka Sdn. Bhd.
07.2022 - Current
Equity Sales Trader
Daiwa Securities Co. Ltd.
09.2018 - 05.2022
Retail Sales
Daiwa Securities Co. Ltd
04.2017 - 08.2018
Bachelor of Commerce - Accounting
Curtin University of Technology
08.2013 - 12.2016
Diploma - Commerce
Curtin International College
01.2010 - 07.2013
High School Diploma -
St. Hilda's Anglican School For Girls
07.2006 - 12.2009