Diyanah Jalil
Ampang
Summary
Versatile design and sales professional with strengths in technical problem solving, customer service and product presentation. Adapts to client needs across engineering and retail settings. Delivers clear advice, accurate work and dependable support in fast-paced environments.
Overview
2
2
Languages
7
7
years of professional experience
Work History
R & D Engineer
Jemco Manufacturing
Balakong, Selangor
07.2025 - Current
- Optimise component geometry and materials to reduce cost and boost performance.
- Prototype new concepts to stabilise scalable configurations for factory rollout.
- Test prototypes and validate structural performance against architectural standards.
- Create precision 2D layouts and 3D component designs for proposals.
- Developed structured product documentation and precise BOMs to facilitate seamless manufacturing deployment.
- Coordinated cross-functional teams, including clients, sales, production, and project management, to ensure technical alignment.
- Troubleshot engineering issues with supervisors to protect timelines and account health.
- Transformed B2B requirements into effective modular racking and retail fixture solutions.
3D CAD Designer
Western Stainless Steel Solutions
Setapak, Kuala Lumpur
09.2019 - 06.2025
- Evaluated engineering drawings for tolerance, structural integrity, and manufacturability, ensuring adherence to industrial durability standards and F&B hygiene regulations for successful project deployment.
- Conducted facility assessments and space-planning calculations to integrate technical product assemblies within architectural constraints and high-throughput commercial layouts, enhancing overall design efficiency.
- Partnered with enterprise clients in hospitality, F&B, and heavy industrial sectors to analyse complex technical briefs, translating operational needs into high-grade commercial stainless steel systems that meet client specifications.
Part time Retail Sales Associate
Habib Jewel
12.2019 - 12.2021
- High-Volume Event Sales: Represented the HABIB brand at high-traffic luxury exhibitions, roadshows, and seasonal jewellery events, actively engaging large crowds to drive on-site sales.
- Managed a high volume of guest enquiries, delivering premium hospitality and ensuring smooth flow around busy glass display showcases.
- Provided rapid product consulting by memorising promotional mechanics, discount tiers, and technical specifications to deliver accurate advice to purchasing customers.
- Assisted in setup and display organisation while conducting hourly stock-taking of high-value jewellery pieces under strict security guidelines, maintaining zero shrinkage.
Education
Diploma of Higher Education - Architecture
Ungku Omar Polytechnics
Ipoh,Perak01-2017
Skills
- Prototype validation
- Technical product expertise
- Technical documentation
- Product lifecycle management
- Cross-functional coordination
- Project management
- Customer relationship management
- Product and service sales
- Target setting
- Online presentation tools
- Negotiator
- Communication
Languages
English
Upper Intermediate
B2
Malay
Proficient
C2
Timeline
R & D Engineer
Jemco Manufacturing
07.2025 - Current
Part time Retail Sales Associate
Habib Jewel
12.2019 - 12.2021
3D CAD Designer
Western Stainless Steel Solutions
09.2019 - 06.2025
Diploma of Higher Education - Architecture
Ungku Omar Polytechnics