Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
DIVYA APPARAO

DIVYA APPARAO

Associate, MarComms
Kuala Lumpur

Summary

Results-driven communications and marketing professional with over 4 years of combined experience in public relations, marketing, training, and quality assurance. Proven ability to craft strategic messages, deliver engaging learning experiences, and ensure operational excellence through compliance and training delivery

Overview

6
6
years of professional experience
5
5
years of post-secondary education
1
1
Certification
3
3
Languages

Work History

Associate, MarComms

HRD Corp
01.2025 - Current
  • Spearheaded communication strategies across PR, corporate communications, and digital marketing platforms.
  • Drafted and edited press releases, speeches, social media content, and internal communication materials.
  • Coordinated media engagements, press conferences, and branding campaigns for national initiatives.
  • Contributed to key projects including National Training Week (NTW), NHCCE, and stakeholder engagement programmes.
  • Collaborated cross-functionally with design, events, and business development teams to ensure unified messaging.

Quality Assurance Officer

HRD Corp
01.2021 - 01.2023
  • Created detailed QA reports and recommended process improvements to enhance training services.
  • Worked closely with trainers to implement performance improvement plans.
  • Developed initiatives & frameworks to streamline evaluation across departments.
  • Designed and delivered training modules for soft skills, customer service, and workplace communication.
  • Assessed learner progress through evaluations, roleplays, and post-training feedback.
  • Facilitated both in-person and virtual training sessions for new hires and upskilling programmes.
  • Collaborated with HR and L&D teams to align training content with business needs.

CONTENT WRITER

FOODPANDA
01.2021 - 12.2021
  • Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
  • Developed an efficient filing system to expedite paperwork processing.
  • Conducted proofreading to identify and correct errors and inconsistencies in content.
  • Edited and improved readability of existing content.
  • Assisted the marketing team in content development for advertising campaigns.

INTERNSHIP

16TWO MEDIA AGENCY
01.2020 - 12.2020
  • Worked under client servicing department.
  • Prepared corporate presentation decks, creative brief write-up, draft & send memos and reminders of meeting/tasks deadlines.
  • Email writing to internal and external stakeholders via Microsoft Outlook.
  • In-charge of minutes of meeting. Write contents for advertisement.
  • Developed quotation for web designing.

Education

Bachelors of Corporate Communications - Marketing Communication

Universiti Tunku Abdul Rahman
Selangor
01.2015 - 01.2020

Skills

  • PR Strategy

  • Media Relations

  • Marketing Campaigns

  • Handling Conferences

  • International Comms

Teamwork and collaboration

Problem-solving

Flexible and adaptable

Multitasking

Organization and time management

Supervision and leadership

Excellent communication

Friendly, positive attitude

Certification

Train The Trainer (HRDF Certified)

Timeline

Associate, MarComms

HRD Corp
01.2025 - Current

Quality Assurance Officer

HRD Corp
01.2021 - 01.2023

CONTENT WRITER

FOODPANDA
01.2021 - 12.2021

INTERNSHIP

16TWO MEDIA AGENCY
01.2020 - 12.2020

Bachelors of Corporate Communications - Marketing Communication

Universiti Tunku Abdul Rahman
01.2015 - 01.2020

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DIVYA APPARAOAssociate, MarComms