DIVEYA GOBAL
Sales Promoter@ Cust Service
Taiping,Perak
Summary
Proven Sales Promoter with a track record of enhancing customer engagement and boosting sales through expert product demonstrations and promotional planning.
Diligent Desired Position with background in customer service and cashiering. Proven ability to handle transactions accurately and efficiently while maintaining positive customer experience. Demonstrated excellent communication and problem-solving skills in fast-paced environments.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Sales Promoter
Dapper Corporation Sdn Bhd
09.2023 - Current
- Increased customer interest by conducting engaging product demonstrations and providing detailed information on features and benefits.
- Recommended specific product options to meet customer needs.
- Identified interest in customers by explaining products and services and initiating conversations.
- Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
- Identified product features to promote in ad campaign.
- Maintained inventory by organizing and cleaning stockroom.
- Applied promotional tools to build product awareness, create consumer interest and stimulate product demand.
- Provided Type product samples, coupons, informational brochures and incentives to persuade people to buy products.
Sales Promoter
Wan Lee Brothers Sdn Bhd
03.2022 - 08.2023
- Increased customer interest by conducting engaging product demonstrations and providing detailed information on features and benefits.
- Recommended specific product options to meet customer needs.
- Identified interest in customers by explaining products and services and initiating conversations.
- Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
- Distributed product samples to potential customers to try offerings before committing to purchasing.
- Maintained inventory by organizing and cleaning stockroom.
- Evaluated competitor offerings and strategies, using this information to develop targeted approaches for differentiating our brand in the eyes of the consumer.
Customer Service Cum Cashier
The Store Kamunting
02.2019 - 02.2022
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Diploma - Human Resources Management
Open University Malaysia
Taiping10.2024
Skills
Scheduling
Timeline
Sales Promoter
Dapper Corporation Sdn Bhd
09.2023 - Current
Sales Promoter
Wan Lee Brothers Sdn Bhd
03.2022 - 08.2023
Customer Service Cum Cashier
The Store Kamunting
02.2019 - 02.2022
Diploma - Human Resources Management
Open University Malaysia
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