Diven Raj Tamby Raja
Unit Manager Great Eastern
Summary
Results-driven Sales & Agency Manager with over six years of experience leading high-performing teams in the financial services and insurance industry. Skilled in recruiting, mentoring, and training agents to exceed sales targets and drive business growth. Proven ability to develop and implement strategic sales plans, optimize market penetration, and enhance customer engagement. Adept at customer retention strategies, market research, and competitive analysis to improve sales performance. Strong leadership in team management, performance coaching, and business expansion, ensuring sustainable revenue growth and operational efficiency.
Overview
12
12
years of professional experience
3
3
Certifications
Work History
Unit Manager
Great Eastern Life
06.2018 - Current
- Led and managed a team of insurance agents, developing recruitment and training strategies to expand the salesforce.
- Provided specialized financial planning solutions, tailoring insurance products to individual client needs.
- Maintained high customer satisfaction through strong relationship management and personalized service.
- Consistently met and exceeded sales targets, earning recognition for outstanding sales performance.
- Conducted annual policy reviews, ensuring clients' coverage remained relevant to their financial goals.
- Developed and implemented sales strategies to enhance market penetration and revenue growth.
RF Drive Test Engineer
VNK Ventures SDN BHD
10.2016 - 08.2018
- Assisted in troubleshooting and optimizing cell sites to improve network coverage and call quality.
- Conducted single-site verification and optimization tests to assess KPIs such as upload/download speeds.
- Collaborated with software and engineering teams to develop RF solutions for improved network efficiency.
Aircraft Maintenance Technician
Airod Aerospace Technology SDN BHD, Kuala Lumpur
01.2014 - 08.2016
- Conducted scheduled and unscheduled maintenance on aircraft to ensure operational readiness.
- Inspected and repaired airframes, electrical systems, and mechanical components.
- Maintained detailed records of maintenance activities for compliance with aviation standards.
Avionic Technician (On-Job Training)
Airbus Helicopter Malaysia SDN BHD
07.2013 - 12.2013
- Gained hands-on experience in aircraft maintenance, avionics, and component repairs under expert supervision.
- Assisted in planning, supply chain management, and various operational departments.
Education
High School Diploma -
Diploma in Aircraft Engineering
Nilai University 04.2001 -
SPM
SPM (Secondary School Certificate)
SMK Tinggi Setapak 04.2001 -
Skills
- Sales Management & Target Achievement
- Sales Management & Target Achievement
- Sales Management & Target Achievement
- Sales Management & Target Achievement
- Sales Management & Target Achievement
- Sales Management & Target Achievement
Additional Information
- Highly adaptable and team-oriented professional with a strong ability to learn and apply new strategies.
- Proactive leader who thrives in fast-paced sales environments.
- Holds a valid D and B2 driving license for mobility and client visits.
- Member, Life Insurance Association of Malaysia (LIAM)
- Certified Member, GREAT EASTERN FIELD FORCE AND ASSOCIATION MALAYSIA (1980)(GELFAAM)
Certification
Business Modal Canvas
Timeline
Unit Manager
Great Eastern Life
06.2018 - Current
RF Drive Test Engineer
VNK Ventures SDN BHD
10.2016 - 08.2018
Aircraft Maintenance Technician
Airod Aerospace Technology SDN BHD, Kuala Lumpur
01.2014 - 08.2016
Avionic Technician (On-Job Training)
Airbus Helicopter Malaysia SDN BHD
07.2013 - 12.2013
High School Diploma -
Diploma in Aircraft Engineering
04.2001 -
SPM
SPM (Secondary School Certificate)
04.2001 -
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