Dineshwary Perumal

1. General Administrative Support

• Perform general office duties such as filing, photocopying, and scanning documents.
• Maintain accurate and updated student and staff records (attendance, enrolment, personal details).
• Update and maintain computerized or manual management information systems and provide reports as needed.
• Answer phone calls and emails, respond to enquiries, and assist visitors coming to the preschool.

2. Finance & Payment Administration

• Assist with basic financial administration such as payments, invoicing, and petty cash handling, PAR Form
• Monitor vendor payments.

3. Supplies & Inventory Management

• Order and track office and classroom supplies (stationery, teaching materials, cleaning supplies).
• Maintain records of stock and follow up on deliveries or repairs of equipment.

4. Parent & Community Communication

• Be a point of contact for parent enquiries, notices, and information dissemination.
• Help monitor and follow up on students’ attendance and absences with parents.

5. Event & School Programme Support

• Assist in clerical arrangements for school events, field trips, or celebrations

6. Reception & Front-Desk Duties

• Greet parents, students, and vendors professionally as they enter the school.

1. General Administrative Support

• Perform general office duties such as filing, photocopying, and scanning documents.
• Maintain accurate and updated student and staff records (attendance, enrolment, personal details).
• Update and maintain computerized or manual management information systems and provide reports as needed.
• Answer phone calls and emails, respond to enquiries, and assist visitors coming to the preschool.

2. Finance & Payment Administration

• Assist with basic financial administration such as payments, invoicing, and petty cash handling, PAR Form
• Monitor vendor payments.

3. Supplies & Inventory Management

• Order and track office and classroom supplies (stationery, teaching materials, cleaning supplies).
• Maintain records of stock and follow up on deliveries or repairs of equipment.

4. Parent & Community Communication

• Be a point of contact for parent enquiries, notices, and information dissemination.
• Help monitor and follow up on students’ attendance and absences with parents.

5. Event & School Programme Support

• Assist in clerical arrangements for school events, field trips, or celebrations

6. Reception & Front-Desk Duties

• Greet parents, students, and vendors professionally as they enter the school.

1. Customer Interaction & Support

• Greet customers professionally and assist them with banking needs, whether in-branch or via phone/email.
• Respond to inquiries on Maybank’s products and services (e.g., savings accounts, cards, loans).
• Provide accurate information and help customers understand procedures and banking requirements.
• Handle customer complaints and resolve issues promptly, escalating when needed.

2. Transaction Support & Operations

• Enter and update customer data accurately in internal systems.

3. Customer Experience & Relationship Building

• Build and maintain strong customer relationships to foster loyalty and satisfaction.
• Engage customers to understand their needs and recommend suitable solutions.
• Educate customers on digital banking tools (e.g., mobile app usage) and self-service channels.

4. Service Quality & Compliance

• Uphold Maybank’s service standards and ensure transparent, respectful engagement.
• Follow internal policies and regulatory requirements strictly
• Gather customer feedback to help improve service delivery.

5. Teamwork & Operational Support

• In some roles, support daily branch or contact centre operations and assist colleagues during peak times.
• Participate in training, briefings, and team meetings to stay updated on products and procedures.

A) ACCOUNT PAYABLE AND ACCOUNT RECEIVABLE

• Coached and trained junior staff in “Xero” Accounting system and helped them to increase their performance.
• Checked, verified and approved daily accounting operations, ensuring accurate recording of all transactions (e.g. payments, receipts, and journal entries).
• Keying, checked, verified and approved all the Invoices via “Xero system” – account payable.
• Prepare a daily cash flow forecast, presented and get approval from the CEO of the company to proceed accordingly.
• Prepare LC (Letter of Credit) and BA (Banker Acceptance) Documents for suppliers.
• Liaise with suppliers with a huge outstanding and discuss on how to solve the issue.
• Liaise with bankers on BA and LC processes and confirm the balance line.
• Prepare a “Monthly Budget” for BA and LC every month and discuss it with the CEO.
• Check with Suppliers SOA’s and segregate them to settle their outstanding via BA/LC, Cheques and Installment basis
• Maintain and well-organized accounting records and filing systems for compliance and audit purposes.
• Prepare monthly financial reports including reconciliations for bank accounts, inter-company balances, accounts receivables, and payables.
• Discuss and prepare a quotation for each project, get approval from the Project Manager, Engineer and CEO.
• Prepare Invoices for clients and chase for the payment after the time frame. – account receivable
• Prepare and present a monthly payment collection table for each project, in order for the CEO to look into the profitable project.

• Advice clients on a range of financial services and decisions and promote credit cards, ASB Loans and Personal Financing
• Update daily sales to Branch Manager.
• Deals with Customer Inquiry and do “Roadshow”.

• Handle supplier's account and prepare invoices and cheques.
• Prepare MPR (Monthly Progress Report) and presented to HOD and CEO.
• Keying daily transactions into the “Quickpay system” and handle with bank reconciliation.