Dinesh Balu

• Participated in product development meetings to advocate for user needs.
• Handled high volumes of inquiries efficiently without compromising on quality.
• Boosted customer satisfaction by addressing and resolving complaints professionally.
• Provided personalized service to ensure repeat business.

• Works under MariBank project and handles inbound call and fulfill customer's need by addressing their issue and solve them. Handles Chats and Email as well.
• Enhanced brand reputation with excellent telephone etiquette.

• Works under Starhub project, assist Singapore customer regarding technical queries for broadband,wireless and cable tv service. Guide customer with troubleshooting and arrange technician to them to solve issue. Works under pressure and follow KPI to get allowance. Works on team to achieve our MTD targets

Assist senior aircraft maintenance technicians in performing routine and preventive maintenance tasks on aircraft, including inspections, repairs, and servicing of engines, landing gear, airframe, and other critical components. Follow safety procedures and maintenance schedules in compliance with aviation regulations (FAA, EASA, or other relevant regulatory bodies). Ensure that all parts and tools are properly maintained, cleaned, and ready for use. Follow the company's quality control procedures to ensure all maintenance work is completed to a high standard.