Dina Sabryna Mustapa
Bandar Damai Perdana, Kuala Lumpur,
Summary
I am a registered BEM engineer, currently holding the position of a graduate civil engineer that would like to seek an opportunity to utilize the fundamentals I've learned throughout my education years. Moreover, I am determine to develop myself through the operation, construction and design department. Ambitious to work with professionals thus allowing improvement in my skills and gain new experiences. Looking to apply knowledge and expertise to contribute to business sustainability and growth.
Moreover, I also have experience as a Technical Admin Executive at a construction company that handles a healthcare facility project. I offer outstanding presentation, communication and cross-cultural team management skills. High-energy, results-oriented leader with entrepreneurial attitude.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Technical Admin Executive
Zecon Medicare Sdn Bhd
Kuala Lumpur
05.2021 - Current
- Gathered information, scanned records and maintained confidentiality of electronic data.
- Set up meetings and appointments, gathered materials, booked conference rooms and provided information to involved parties.
- Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
- Maintaining corporate calendars
- Collaborated with other departments in the organization to develop strategic plans.
- Answered and routed phone calls and emails, always maintaining confidentiality.
- Produced and distributed memos, newsletters, and other forms of communication.
- Executed special objectives and projects in response to executive team and board member requests.
- Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Responding to telephone calls, emails and other forms of communication.
- Created reports summarizing progress against organizational goals and objectives.
- Acted as liaison between upper management and lower level personnel.
- Provided prompt and courteous service to customers via phone, email, and chat.
- Resolved customer complaints in a timely manner while maintaining professional attitude.
- Identified opportunities for process improvement within the customer service department.
- Performed follow-up calls to customers regarding their inquiries or orders.
- Developed strong relationships with customers by providing knowledgeable advice on products and services.
- Monitored customer feedback regularly to identify areas for improvement in services offered.
- Analyzed data from surveys to determine trends in customer needs and preferences.
Internship Student
KAR Consultant
Kuala Lumpur
07.2019 - 09.2019
- Worked well in team environment as well as independently.
- Worked with teams to support goals and build experience.
- Learned tenets of professional office behavior and thoughtful collaboration.
- Compiled, modeled and reported on data for staff members as directed.
- Sat in on meetings, took detailed notes, and brainstormed with team members on ways to solve problems.
- Learned to conduct calculation for basic steel design and reinforced concrete works.
- Has experience with the software STAADPTRO in designing building and calculating the forces.
Internship Student
JR JATI DIRI Sdn Bhd
Kuala Lumpur
04.2016 - 06.2016
- Conducted onsite inspections and had first hand exposure to onsite works.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Obtained knowledge of civil engineering techniques through training opportunities and industry documents publications
- Assisted engineers with project design by defining requirements and specifications.
Education
Degree - Bachelor of Engineering (Hons) Civil
Universiti Teknologi MARA
Shah Alam, Selangor09.2020
Diploma - Civil Engineering
Universiti Teknologi MARA
Pasir Gudang, Johor04.2017
High School Diploma -
SMK Seri Bintang Selatan
Kuala Lumpur, WP12.2013
Skills
- Engineering Study Execution
- Geotechnical Engineering
- Earthwork Calculation
- Water Treatment Systems Design
- Data Collection and Analysis
- Load Calculation
- Takeoff calculation (Bill of Quantities)
- Documentation and Recordkeeping
- Verbal and Written Communication
- Attention to Detail
- Working Collaboratively
- Computer Skills
- Active Listening
- Friendly, Positive Attitude
- Calm Under Pressure
- Communication Skills
- Customer Relations
- Interpersonal Skills
Additional Information
SOFTWARE
- GOOD IN STAADPRO V8i
- GOOD IN LUSAS MODELLER PRO 15.2
- GOOD IN MICROSOFT OFFICE (EXCEL, PRESENTATION, WORD)
- BASIC IN MICROSOFT C++
- BASIC IN SIDRA INTERSECTION 6
REFERENCE
- FAIZARUL IZUAN MADZNAN
- +60 12-260 6569
- Head of Asset & Facilities Management (Zecon Medicare Sdn Bhd)
Certification
- Certificate in 'Penulisan Surat Rasmi, Memo, Emel, Laporan, Kertas Kerja dan Minit Mesyuarat' Training held by HRD Corp.
- Cerificate in 'Bengkel Pengurusan Imej dan Keterampilan Diri (Protokol)' held by Jabatan Komunikasi Korporat & Khidmat Pelanggan Hospital Pakar Kanak-Kanak (HPKK).
Languages
Malay
First Language
English
Upper Intermediate (B2)
B2
Japanese
Intermediate (B1)
B1
Timeline
Technical Admin Executive
Zecon Medicare Sdn Bhd
05.2021 - Current
Internship Student
KAR Consultant
07.2019 - 09.2019
Internship Student
JR JATI DIRI Sdn Bhd
04.2016 - 06.2016
Degree - Bachelor of Engineering (Hons) Civil
Universiti Teknologi MARA
Diploma - Civil Engineering
Universiti Teknologi MARA
High School Diploma -
SMK Seri Bintang Selatan
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