Dinalant Tanggaraju
QA Manager
Sungai Petani, Kedah
Summary
Precise Quality Assurance Manager proficient in all QA operations, policies and procedures. Experience hiring and developing individual team members. Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction.
Overview
9
9
years of professional experience
Work History
QA Manager
Hantong Metal Component (PG) Sdn Bhd
10.2022 - Current
- Improved overall efficiency of the QA department through strategic planning and resource allocation.
- Managed cross-functional teams to ensure seamless coordination between QA, development, and support departments during new project.
- Conducted root cause analysis on recurring defects, implementing corrective measures to prevent future occurrences.
- Enhanced the QMS( ISO9001,IATF16949) & EMS (ISO14001) system by implementing procedures and protocols.
- Implement new quality assurance inspection process to ensure the part inspection meet customer satisfaction.
- Perform regular audit for all section to see the progress of inspectors and operator in following the procedures as well do improvement.
- Record, monitor and analyzed all statistical information of QA department.
- Reporting to Operational Manager on department performance by monthly.
- Monitor the QA department staff performance in attendance, manage overtime by daily and objective by monthly.
- Engaging with external auditors and customers during the audit activity.
- Tracked the quality issues for customers, supplier as well as internal production and do improvement (CAPA).
- Perform supplier audit by yearly.
- Create and specified the quality requirement for the raw material supplier.
- Coordinate 5S walk (Gemba Walk) with managers and top management.
- Review the customer and supplier quality documents e.g 8D report.
- Set and monitor job task for Engineers, and Technician to meet the quality objective.
- Engaging with oversea customers on part quality and advise to proceed production without downtime.
- Guide the management on Quality and Environment requirement/standards as well lead the internal audits and perform risk assessment for all organization.
- Review PPAP documentation during new project or when 4M changes/ECN change.
- Manage and control all documentation.
QA Assistant Manager
APM Delta Seating Systems Sdn Bhd
12.2019 - 10.2022
- Monitored Incoming Section, IPQC section,OQA section and Warranty.
- Setup the process flow in each section to meet the standard and customer requirement.
- QMR IATF16949 & EMR ISO14001.
- Engaging with CB auditors during the IATF16949, ISO14001 audits.
- Deals with customer and dealers to solve the complaints with corrective actions.
- Review Control Plan & PFMEA by monthly.
- Lead the Quality Improvement meeting with management to solve internal quality issues.
- Assist with Technical team during new project development and setup process for quality checking.
- Set up procedures for new systems in company.
- Control & Monitor incoming warehouse stock.
- Lead internal audits and supplier audits.
- Manage the Documentation.
- Analyses and do the risk management for each section and other departments
Senior QA Executive
APM Delta Seating Systems Sdn Bhd
12.2018 - 12.2019
- Handling customer complaints and warranty claims.
- Update monthly rejection data to management.
- DMR for IATF16949:2016 & ISO14001 standards.
- Study and investigate the quality issues from customer and warranty.
- Monitoring the welding data and conduct welding test.
- Writing 8D report or countermeasure report to customer.
- Perform internal and supplier audit yearly.
- Arrange and monitoring calibration for equipments.
- Conduct MSA for workers and equipments.
QA Executive
APM Delta Seating Systems Sdn Bhd
06.2016 - 12.2018
- Handling customer complaints and waranty claims.
- Attend meeting with cutomer by daily.
- Update monthly rejection data to manager.
- Study and investigate the quality issues from customer and warranty.
- Attend warranty.
- Monitoring welding data and conduct welding test.
- Writing 8D report or countermeasure report to customer.
- Perform internal and supplier audit by yearly.
- Arrange and monitor calibration for equipment.
- Manage all section IQA, IPQC, and OQA, Warranty.
QA Assistant Engineer
Bell Metal Sdn Bhd
10.2015 - 06.2016
- Writing 8D report for customer complaints.
- Manage workers and assign job accordingly.
- Prepare MSA for the product.
- Solving customer complaints and supplier issues.
- Perform supplier audit.
- Maintain and arrange calibration for the equipment.
- Perform inspection for the parts using CMM, height gauge, and caliper.
- Revise the FMEA of the process.
- Manage IQA, IPQC and OQA.
Education
Bachelor of Science - Mechanical Engineering
UniMap
Kuala Perlis, Perlis, Malaysia 04.2001 -
Skills
Process improvement strategies
Accomplishments
- Resolved product issue through customer without production downtime.
- Achieved 0 customer complaint in ADSS for 3 year consecutively.
- Successfully reduced the cost of poor quality about RM180k in yearly 2023 in HTPG.(cost saved)
- Get appraise by external auditors for good procedure set up and well manage the ISO documents.
- Training & Measurement workers understanding in performing the job.
Languages
Tamil
Native language
Malay
Proficient
C2
English
Advanced
C1
Gym, Reading
My hobby is playing gym & reading a books.
Timeline
QA Manager
Hantong Metal Component (PG) Sdn Bhd
10.2022 - Current
QA Assistant Manager
APM Delta Seating Systems Sdn Bhd
12.2019 - 10.2022
Senior QA Executive
APM Delta Seating Systems Sdn Bhd
12.2018 - 12.2019
QA Executive
APM Delta Seating Systems Sdn Bhd
06.2016 - 12.2018
QA Assistant Engineer
Bell Metal Sdn Bhd
10.2015 - 06.2016
Bachelor of Science - Mechanical Engineering
UniMap
04.2001 -
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