Summary
Overview
Work History
Education
Skills
Availability
Ethnicity
References
Personal Information
Timeline
Generic
Dimithra Nair Wasudaven

Dimithra Nair Wasudaven

Kuala Lumpur

Summary

Detail-oriented professional with experience in both customer service and internal auditing. Proven ability to handle client interactions with empathy and efficiency, ensuring high satisfaction rates. Skilled in conducting thorough audits, identifying process improvements, and ensuring compliance with industry standards. Strong analytical and communication skills with a commitment to delivering accurate results and fostering positive relationships.

Overview

6
6
years of professional experience

Work History

Executive Internal Auditor

Delloyd Industries (M) Sdn Bhd
01.2024 - 07.2024

• Conducted audits and assessed controls.

• Identified risks and ensured compliance.

• Prepared reports and recommended improvements.

• Supported process enhancements.

Intern

KUBOTA MALAYSIA SDN BHD
05.2022 - 09.2022

• Assisted with financial data entry.

• Supported financial reporting.

• Monitored budgets and expenses.

• Conducted research for financial planning.

Administration Executive

AMMA PRODUCTION SDN.BHD
09.2022 - 12.2022

• Managed office operations and administrative tasks.

• Coordinated schedules and meetings.

• Maintained records and filing systems.

• Assisted team members with administrative support.

Seller Support Professional

SCGS (MALAYSIA) SDN BHD
09.2021 - 12.2021

• Handled chat inquiries regarding parcel status and movement.

• Provided information on delivery dates and cancellation of items.

• Assisted sellers with order-related questions and issues.

• Maintained accurate records of customer interactions.

Customer Service Executive

AEGIS BPO MALAYSIA SDN BHD
07.2019 - 06.2020

• Responded to customer inquiries and complaints.

• Provided product information and assistance.

• Processed orders and maintained records.

• Collaborated with team members to improve service.

Telemarketing Executive

OMNIRAISE SDN BHD
04.2019 - 06.2019

• Made outbound calls to promote products.

• Provided information and answered customer questions.

• Generated leads and scheduled appointments.

• Maintained records of customer interactions.

Intern

JAYASANGAR & CO
06.2018 - 11.2018

• Conducted audits and assessed controls.

• Identified risks and ensured compliance.

• Prepared reports and recommended improvements.

• Supported process enhancements.

Education

BACHELOR OF BUSINESS (HONS) - ACCOUNTING

WAWASAN OPEN UNIVERSITY
12.2022

DIPLOMA IN ACCOUNTANCY -

SEGI UNIVERSITY AND COLLEGES
12.2015

SPM -

SEKOLAH MENENGAH KEBANGSAAN METHODIST GIRLS SCHOOL
Klang
12.2010

Skills

  • Highly organized
  • Efficient
  • Ability to work independently
  • Ability to work as part of a team
  • Ability to work in pressured environment
  • Proficient in Microsoft Office Suite
  • Experienced in maintaining accurate and up-to-date records
  • Effectively solve problems
  • Financial statement analysis
  • Tax law understanding
  • Analytical mindset

Availability

Available Immediately

Ethnicity

Indian

References

Will be provided upon request.

Personal Information

  • Age: 31
  • Expected Salary: RM 3500.00 (Neg)
  • Date of Birth: 08/19/93
  • Gender: Female
  • Nationality: Malaysian
  • Marital Status: Single
  • Religion: Hindu

Timeline

Executive Internal Auditor

Delloyd Industries (M) Sdn Bhd
01.2024 - 07.2024

Administration Executive

AMMA PRODUCTION SDN.BHD
09.2022 - 12.2022

Intern

KUBOTA MALAYSIA SDN BHD
05.2022 - 09.2022

Seller Support Professional

SCGS (MALAYSIA) SDN BHD
09.2021 - 12.2021

Customer Service Executive

AEGIS BPO MALAYSIA SDN BHD
07.2019 - 06.2020

Telemarketing Executive

OMNIRAISE SDN BHD
04.2019 - 06.2019

Intern

JAYASANGAR & CO
06.2018 - 11.2018

SPM -

SEKOLAH MENENGAH KEBANGSAAN METHODIST GIRLS SCHOOL

BACHELOR OF BUSINESS (HONS) - ACCOUNTING

WAWASAN OPEN UNIVERSITY

DIPLOMA IN ACCOUNTANCY -

SEGI UNIVERSITY AND COLLEGES
Dimithra Nair Wasudaven