Dimithra Nair Wasudaven
Internal Auditor
Klang
Summary
Deciphers organization approach to representatives and upholds organization arrangement and practices. To protect a spot with a dynamic, creative organization where my abilities and experience can be used without limit. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seasoned auditing professional knowledgeable about risk aversion strategies, cost reduction options and financial processes. Decisive and persuasive communicator with proven problem-solving, leadership and planning abilities.
Overview
6
6
years of professional experience
4
4
Languages
Work History
Executive Internal Auditor
Delloyd Industries (M) Sdn Bhd
01.2024 - Current
- Promoted a continuous improvement mindset within the organization by championing process improvements discovered during audits.
- Implemented best practices in audit methodologies, boosting the effectiveness of internal audit programs.
- Evaluated company policies and procedures, identifying opportunities for enhancing compliance with regulatory requirements.
- Demonstrated thought leadership in developing strategic plans based on audit findings that addressed identified weaknesses.
- Collaborated with senior executives to develop effective internal controls for mitigating financial risks.
- Performed observations and evaluated supporting documents to supplement audit findings.
- Assessed internal control risks of network through information system audits.
- Communicated with auditee staff to obtain necessary information for audits.
- Analyzed data and findings to prepare reports detailing financial information.
- Adapted plans and schedules to meet changing priorities of work objectives, resources and workload demands.
INTERNSHIP
KUBOTA MALAYSIA SDN BHD
05.2022 - 09.2022
- Monitor any discrepancies in payment, monitor for charges made on credit cards and record any returns
- Organize a financial filing system that is easily accessible
- Prepare accounting reports to be presented to senior management
- Track all payments made for tax preparation and follow up on returns
- Speak to clients about payments, refunds and statements
- Ensure that all clients receive their financial statements on time
- Ensure accuracy of financial statements, making sure that the final figures on statements are correct
- Assist with the balancing of the office/department budget.
ADMINISTRATION EXECUTIVE
AMMA PRODUCTION SDN.BHD
09.2021 - 12.2021
- Performing administrative and clerical tasks
- Preparing and editing letters, reports, memos, and emails to customer and clients
- Arranging meetings, appointments, and Movie audio launch
- Attending to phone calls and taking messages from customer and clients
- Assume the role as the primary point of contact between the executives and internal/external clients
- Maintain a daily electronic journal, arrange meetings and appointments and provide reminders as needed; maintain a master corporate calendar of all conferences, all-hands events, holidays, and vacations
- Handle requests, feedback, and queries quickly and professionally
- Arrange executive travel, hotel and dining arrangements as needed
- Take dictation and meeting minutes, accurately enter notes and distribute
- Monitor office supply levels; reorder when appropriate
- Maintain strong relationships with vendors and keep price data in order to get the best pricing on supplies and services
- Produce professional-quality reports, presentations and briefs
- Develop and carry out an efficient documentation and filing system for both paper and electronic records
- Delegate tasks as appropriate to other members of the team.
SELLER SUPPORT PROFESSIONAL
SCGS (MALAYSIA) SDN BHD
07.2020 - 08.2021
- The Contact point for sellers
- Guiding new sellers to complete their profile
- Assisting seller to update their Seller's Profile
- Addressing complaints for sellers (duplicate profile, duplicate name, company)
- Advising sellers on the exclusive perks in the seller's profile that can assist seller in enhancing their profit and business
- Guiding sellers to display/set their product on the main page for the customer's preview
- Performing outbound calls to confirm the customer's issue or request
- Provide troubleshooting assistance for customer orders, account statuses and relevant problems
- Provide data and guides to help the sales team
- Develop and monitor performance indicators
- Manage sales tracking tools and report on important information
- Keep track of sales trends
- Liaise with account managers to develop specific sales strategies
- Stay up-to-date with new product and feature launches.
CUSTOMER SERVICE EXECUTIVE
AEGIS BPO MALAYSIA SDN BHD
07.2019 - 06.2020
- Handling inbound calls pertaining to customer general enquiries
- Answer phone calls in a more professional manner and provide information about products and services as required by the callers
- Assist and resolve customer complaints, comments and feedbacks
- Raising case ticket issue related to the company's product
- Promote company's products and services
- To exceed customers' expectations in terms of customer service and accurate information
- Conducting quality assurance surveys with customers
- Possessing excellent product knowledge to enhance customer support
- Responsible for taking or cancelling orders, and obtaining details of customer complaints
- Keep records of interactions and transactions of customer; keeping record of details of customer complaints, inquiries, and comments
- Render administrative support to other customer care team members when the need arises, or as instructed
- Follow up customers and their complaints; ensuring that customer's requests are attended to accordingly
- Identify tasks critical to keeping customer satisfaction levels in check
- Network with various departments and groups that are involved in customer support, orders, and processing
- Ensure maximized productivity and minimized costs.
TELEMARKETING EXECUTIVE
OMNIRAISE SDN BHD
04.2019 - 06.2019
- Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade
- Identify potential customers to purchase a product or service or to make a donation
- Answer telephone calls from potential customers who have been solicited through advertisements
- Explain products or services and prices, and answer questions from customers
- Obtain customer information such as name, address, and payment method, and enter orders into computers
- Record names, addresses, purchases, and reactions of prospects contacted
- Adjust sales scripts to better target the needs and interests of specific individuals
- Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
Internship
JAYASANGAR & CO
06.2018 - 11.2018
- Reconciling general ledger accounts
- Roll forward analysis of balance sheet accounts
- Monthly financial statement review and analysis
- Assist with general accounting month-end closing procedures
- Complete special projects as needed and other duties assigned possible
- Provide clerical support for Sales Tax reporting
- Perform daily reconciliations between the POS system and the accounting system on all retail & outlet inventory movements
- To ensure any errors/discrepancies are resolved in a timely manner to ensure the inventory flows through in accounting
- Perform weekly reconciliations between the POS system and the accounting system on all retail & outlet sales
- Ensuring compliance with established internal control procedures by examining records, reports, operating practices, and documentation
- Verifying assets and liabilities by comparing items to documentation
- Completing audit work papers by documenting audit tests and findings
- Maintaining internal control systems by updating audit programs and questionnaires and recommending new policies and procedures
- Communicating audit findings by preparing a final report.
Education
SPM -
SEKOLAH MENENGAH KEBANGSAAN METHODIST GIRLS SCHOOL, KLANG
DIPLOMA IN ACCOUNTANCY - undefined
SEGI UNIVERSITY AND COLLEGES
BACHELOR OF BUSINESS (HONS) IN ACCOUNTING (BBAC) - undefined
WAWASAN OPEN UNIVERSITY
Skills
Personal Information
- Age: 30 Years
- Expected Salary: RM 3500.00 (Neg)
- Ethnicity: Indian
- Date of Birth: 08/19/93
- Gender: Female
- Nationality: Malaysian
- Marital Status: Single
- Religion: Hindu
Availability
Immediately to 1-month notice
References
Will be provided upon request.
Timeline
Executive Internal Auditor
Delloyd Industries (M) Sdn Bhd
01.2024 - Current
INTERNSHIP
KUBOTA MALAYSIA SDN BHD
05.2022 - 09.2022
ADMINISTRATION EXECUTIVE
AMMA PRODUCTION SDN.BHD
09.2021 - 12.2021
SELLER SUPPORT PROFESSIONAL
SCGS (MALAYSIA) SDN BHD
07.2020 - 08.2021
CUSTOMER SERVICE EXECUTIVE
AEGIS BPO MALAYSIA SDN BHD
07.2019 - 06.2020
TELEMARKETING EXECUTIVE
OMNIRAISE SDN BHD
04.2019 - 06.2019
Internship
JAYASANGAR & CO
06.2018 - 11.2018
SPM -
SEKOLAH MENENGAH KEBANGSAAN METHODIST GIRLS SCHOOL, KLANG
DIPLOMA IN ACCOUNTANCY - undefined
SEGI UNIVERSITY AND COLLEGES
BACHELOR OF BUSINESS (HONS) IN ACCOUNTING (BBAC) - undefined
WAWASAN OPEN UNIVERSITY
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