Dimithra Nair Wasudaven
Internal Auditor
Klang
Summary
Deciphers organization approach to representatives and upholds organization arrangement and practices. To protect a spot with a dynamic, creative organization where my abilities and experience can be used without limit. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seasoned auditing professional knowledgeable about risk aversion strategies, cost reduction options and financial processes. Decisive and persuasive communicator with proven problem-solving, leadership and planning abilities.
Overview
6
6
years of professional experience
4
4
Languages
Work History
Executive Internal Auditor
Delloyd Industries (M) Sdn Bhd
01.2024 - Current
- Promoted a continuous improvement mindset within the organization by championing process improvements discovered during audits.
- Implemented best practices in audit methodologies, boosting the effectiveness of internal audit programs.
- Evaluated company policies and procedures, identifying opportunities for enhancing compliance with regulatory requirements.
- Demonstrated thought leadership in developing strategic plans based on audit findings that addressed identified weaknesses.
- Collaborated with senior executives to develop effective internal controls for mitigating financial risks.
- Performed observations and evaluated supporting documents to supplement audit findings.
- Assessed internal control risks of network through information system audits.
- Communicated with auditee staff to obtain necessary information for audits.
- Analyzed data and findings to prepare reports detailing financial information.
- Adapted plans and schedules to meet changing priorities of work objectives, resources and workload demands.
INTERNSHIP
KUBOTA MALAYSIA SDN BHD
05.2022 - 09.2022
- Monitor any discrepancies in payment, monitor for charges made on credit cards and record any returns
- Organize a financial filing system that is easily accessible
- Prepare accounting reports to be presented to senior management
- Track all payments made for tax preparation and follow up on returns
- Speak to clients about payments, refunds and statements
- Ensure that all clients receive their financial statements on time
- Ensure accuracy of financial statements, making sure that the final figures on statements are correct
- Assist with the balancing of the office/department budget.
ADMINISTRATION EXECUTIVE
AMMA PRODUCTION SDN.BHD
09.2021 - 12.2021
- Performing administrative and clerical tasks
- Preparing and editing letters, reports, memos, and emails to customer and clients
- Arranging meetings, appointments, and Movie audio launch
- Attending to phone calls and taking messages from customer and clients
- Assume the role as the primary point of contact between the executives and internal/external clients
- Maintain a daily electronic journal, arrange meetings and appointments and provide reminders as needed; maintain a master corporate calendar of all conferences, all-hands events, holidays, and vacations
- Handle requests, feedback, and queries quickly and professionally
- Arrange executive travel, hotel and dining arrangements as needed
- Take dictation and meeting minutes, accurately enter notes and distribute
- Monitor office supply levels; reorder when appropriate
- Maintain strong relationships with vendors and keep price data in order to get the best pricing on supplies and services
- Produce professional-quality reports, presentations and briefs
- Develop and carry out an efficient documentation and filing system for both paper and electronic records
- Delegate tasks as appropriate to other members of the team.
SELLER SUPPORT PROFESSIONAL
SCGS (MALAYSIA) SDN BHD
07.2020 - 08.2021
- The Contact point for sellers
- Guiding new sellers to complete their profile
- Assisting seller to update their Seller's Profile
- Addressing complaints for sellers (duplicate profile, duplicate name, company)
- Advising sellers on the exclusive perks in the seller's profile that can assist seller in enhancing their profit and business
- Guiding sellers to display/set their product on the main page for the customer's preview
- Performing outbound calls to confirm the customer's issue or request
- Provide troubleshooting assistance for customer orders, account statuses and relevant problems
- Provide data and guides to help the sales team
- Develop and monitor performance indicators
- Manage sales tracking tools and report on important information
- Keep track of sales trends
- Liaise with account managers to develop specific sales strategies
- Stay up-to-date with new product and feature launches.
CUSTOMER SERVICE EXECUTIVE
AEGIS BPO MALAYSIA SDN BHD
07.2019 - 06.2020
- Handling inbound calls pertaining to customer general enquiries
- Answer phone calls in a more professional manner and provide information about products and services as required by the callers
- Assist and resolve customer complaints, comments and feedbacks
- Raising case ticket issue related to the company's product
- Promote company's products and services
- To exceed customers' expectations in terms of customer service and accurate information
- Conducting quality assurance surveys with customers
- Possessing excellent product knowledge to enhance customer support
- Responsible for taking or cancelling orders, and obtaining details of customer complaints
- Keep records of interactions and transactions of customer; keeping record of details of customer complaints, inquiries, and comments
- Render administrative support to other customer care team members when the need arises, or as instructed
- Follow up customers and their complaints; ensuring that customer's requests are attended to accordingly
- Identify tasks critical to keeping customer satisfaction levels in check
- Network with various departments and groups that are involved in customer support, orders, and processing
- Ensure maximized productivity and minimized costs.
TELEMARKETING EXECUTIVE
OMNIRAISE SDN BHD
04.2019 - 06.2019
- Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade
- Identify potential customers to purchase a product or service or to make a donation
- Answer telephone calls from potential customers who have been solicited through advertisements
- Explain products or services and prices, and answer questions from customers
- Obtain customer information such as name, address, and payment method, and enter orders into computers
- Record names, addresses, purchases, and reactions of prospects contacted
- Adjust sales scripts to better target the needs and interests of specific individuals
- Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
Internship
JAYASANGAR & CO
06.2018 - 11.2018
- Reconciling general ledger accounts
- Roll forward analysis of balance sheet accounts
- Monthly financial statement review and analysis
- Assist with general accounting month-end closing procedures
- Complete special projects as needed and other duties assigned possible
- Provide clerical support for Sales Tax reporting
- Perform daily reconciliations between the POS system and the accounting system on all retail & outlet inventory movements
- To ensure any errors/discrepancies are resolved in a timely manner to ensure the inventory flows through in accounting
- Perform weekly reconciliations between the POS system and the accounting system on all retail & outlet sales
- Ensuring compliance with established internal control procedures by examining records, reports, operating practices, and documentation
- Verifying assets and liabilities by comparing items to documentation
- Completing audit work papers by documenting audit tests and findings
- Maintaining internal control systems by updating audit programs and questionnaires and recommending new policies and procedures
- Communicating audit findings by preparing a final report.
Education
SPM -
SEKOLAH MENENGAH KEBANGSAAN METHODIST GIRLS SCHOOL, KLANG
DIPLOMA IN ACCOUNTANCY - undefined
SEGI UNIVERSITY AND COLLEGES
BACHELOR OF BUSINESS (HONS) IN ACCOUNTING (BBAC) - undefined
WAWASAN OPEN UNIVERSITY
Skills
Highly organized and efficient
Ability to work independently or as part of a team
Can work in pressured environment
Proficient in Microsoft Office Suite (MS Word, Excel, PowerPoint,)
Experienced in maintaining Accurate and Up-to-Date Records, logs, records, items, collates, and Data
Effectively Solve Problems and Challenges That Satisfy Customers
Easily Calculate, Compute, Organize Understand and Solve Numerical and Quantitative Problems
Coordinate events and handle logistics
Research Written Resources Efficiently and Exhaustively
Ability to prioritize, Structure and Schedule Tasks to Maximize Effort and Meet Deadlines
Microsoft Office (Microsoft Excel, PowerPoint, and Word)
Financial statement analysis
Tax law understanding
Analytical mindset
Personal Information
- Age: 30 Years
- Expected Salary: RM 3500.00 (Neg)
- Ethnicity: Indian
- Date of Birth: 08/19/93
- Gender: Female
- Nationality: Malaysian
- Marital Status: Single
- Religion: Hindu
Availability
Immediately to 1-month notice
References
Will be provided upon request.
Timeline
Executive Internal Auditor
Delloyd Industries (M) Sdn Bhd
01.2024 - Current
INTERNSHIP
KUBOTA MALAYSIA SDN BHD
05.2022 - 09.2022
ADMINISTRATION EXECUTIVE
AMMA PRODUCTION SDN.BHD
09.2021 - 12.2021
SELLER SUPPORT PROFESSIONAL
SCGS (MALAYSIA) SDN BHD
07.2020 - 08.2021
CUSTOMER SERVICE EXECUTIVE
AEGIS BPO MALAYSIA SDN BHD
07.2019 - 06.2020
TELEMARKETING EXECUTIVE
OMNIRAISE SDN BHD
04.2019 - 06.2019
Internship
JAYASANGAR & CO
06.2018 - 11.2018
SPM -
SEKOLAH MENENGAH KEBANGSAAN METHODIST GIRLS SCHOOL, KLANG
DIPLOMA IN ACCOUNTANCY - undefined
SEGI UNIVERSITY AND COLLEGES
BACHELOR OF BUSINESS (HONS) IN ACCOUNTING (BBAC) - undefined
WAWASAN OPEN UNIVERSITY