DILASHINE CHELVAN
Semenyih, Selangor,10
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Detail-oriented team player with strong organizational skills. Ability to handle multiple tasks simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Head of the Department (Invoicing)
Speedlink Services
03.2021 - Current
- Mentored department staff members, fostering a culture of continuous learning and professional development.
- Review work of team members to ensure accuracy and resolving inconsistencies as needed.
- Drove process improvement efforts by identifying inefficiencies, developing solutions, and monitoring results over time.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Defined clear targets and objectives and communicated to other team members.
- Promoted a positive work environment by fostering open communication channels between team members at all levels within the organization.
Invoicing Associate
Speedlink Services
11.2019 - 02.2021
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Improved client satisfaction with accurate and timely delivery of invoices, addressing any discrepancies promptly.
- Facilitated prompt payment collection by sending out timely reminders to clients with outstanding balances.
- Contributed to maintaining a well-organized filing system for easy retrieval of past invoices and supporting documents.
- Assisted in resolving customer inquiries regarding billing discrepancies, providing clear explanations and swift corrections when necessary.
- Demonstrated strong organizational skills by prioritizing workload according to deadlines while maintaining attention to detail throughout all tasks performed.
Tax Associate
Morison AAC Tax Advisory
07.2018 - 10.2019
- Prepared tax returns for local and international clients in various industries according to government regulations and requirements.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions and calculated estimated tax payments.
- Contacted the Inland Revenue Board on behalf of client to address issues related to tax correspondences.
- Drafted and prepared quotations and engagement letters for new and potential clients.
- Maintained detailed records of client interactions and transactions, ensuring the highest level of accuracy and confidentiality.
- Prepared quarterly departmental budget and billing forecast.
- Lead and conducted thorough research on tax treatments, providing valuable insights to clients and team members using the Public Ruling as a basis.
- Assisted in due diligence and Ad-hoc matters.
Officer (Custom Clearance)
Tasco Berhad
04.2018 - 05.2018
- Accurately match vendor invoices with purchase orders.
- Processed payments relating to custom clearance with the correct charge codes in SAP system.
- Prepared full set of accounts for subsidiary on a timely basis.
Accounts Payable (Invoicing)
Sime Darby Global Services Centre Sdn Bhd
09.2015 - 04.2016
- Ensured accurate and timely payable transactions using IFCA.net and TCP system.
- Accurately match vendor invoices with purchase orders and non-purchase orders.
- Resolved discrepancies between invoices and purchase orders.
- Processed high volume employee claims and medical invoices.
- Assisted in Ad-hoc payments as required.
Education
Bachelor of Accounting (Hons) -
Tunku Abdul Rahman University College
Setapak, Selangor, MalaysiaDiploma in Business Studies (Accounting) -
Tunku Abdul Rahman University College
Setapak, SelangorSPM Qualification -
Sekolah Menengah Kebangsaan Bukit Bandaraya
Kuala Lumpur, MalaysiaSkills
- Microsoft Office
- Data entry proficient
- Multitasking Abilities
- Adaptability and Flexibility
- Analytical Thinking
- Work Planning and Prioritization
- Team Management
- Workflow Coordination
- Problem-solving abilities
- Written Communication
- Deadline-oriented
- Training and mentoring
Age
30
Languages
Tamil
Native language
English
Proficient
C2
Malay
Advanced
C1
Professional Development
- Completed CIMA Advanced Diploma in Management Accounting, 2016-2017
- Attended AXP Audit Workshop, 2015
References
Will be provided upon request
Timeline
Head of the Department (Invoicing)
Speedlink Services
03.2021 - Current
Invoicing Associate
Speedlink Services
11.2019 - 02.2021
Tax Associate
Morison AAC Tax Advisory
07.2018 - 10.2019
Officer (Custom Clearance)
Tasco Berhad
04.2018 - 05.2018
Accounts Payable (Invoicing)
Sime Darby Global Services Centre Sdn Bhd
09.2015 - 04.2016
Bachelor of Accounting (Hons) -
Tunku Abdul Rahman University College
Diploma in Business Studies (Accounting) -
Tunku Abdul Rahman University College
SPM Qualification -
Sekolah Menengah Kebangsaan Bukit Bandaraya
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