DIANA PETER
SENIOR OFFICE ADMINISTRATOR
Shah Alam
Summary
Experienced with managing executive schedules, organizing meetings, and overseeing correspondence. Utilizes effective communication and organizational skills to support high-level executives seamlessly. Track record of improving office efficiency and maintaining smooth administrative processes.
Professional administrative expert with strong organizational and communication skills. Adept at managing schedules, coordinating events, and handling confidential information. Known for effective team collaboration, reliability, and adaptability in dynamic environments. Skilled in Microsoft Office Suite, project management, and problem-solving.
Knowledgeable Administrative professional well-versed in producing high-quality spreadsheets, reports and presentations Proven history of success in event coordination, staff supervision and office workflow management.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Administrative Executive, Talent Acquisition
Daythree Business Services Sdn Bhd
12.2024 - Current
- Collected data, input records, and protected electronic files.
- Scheduled appointments and meetings, organized materials and prepared rooms.
- Implemented document management system that streamlined filing processes and facilitated easy retrieval of information.
- Reduced operational costs with thorough budget analysis and expense tracking, optimizing resource allocation.
- Developed strong relationships with hiring managers, understanding their needs for successful talent acquisition.
- Conducted thorough pre-screening interviews, effectively narrowing down candidate pools for hiring managers.
- Partnered with HR team to develop comprehensive onboarding programs, facilitating smooth transitions for new hires.
- Provided ongoing support and guidance to hired employees throughout their tenure at the company, fostering loyalty and satisfaction.
- Promoted increased focus on internal talent mobility and emerging talent across organization.
- Assisted with writing job postings and job descriptions for boards.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
SME Business Admin
Daythree Business Services Sdn Bhd
08.2022 - 12.2024
- Maxis Enterprise Business - Administration
- Assist customers with inquiries and explain the products or rate plans
- Sales & Marketing Admin
- Analysis on the sales figure and sales target
- Additionally helping on Hiring Process
- Last Drawn Salary RM 2,300
Sales Support Unit
Daythree Business Services Sdn Bhd
08.2021 - 08.2022
- Submission, cases and compliant handling
- Administration
- Liaise with Team Leaders and Telesales Agents on Sales submission
- Last Drawn Salary RM1,900
Telesales Marketing
Daythree Business Services Sdn Bhd
12.2020 - 07.2021
- Telesales Outbound Call Maxis Consumer (End-User)
- Up-sale and cross-sales
- Assist customers with inquiries and promote new products
- Last drawn salary RM 1700
Senior Sales Coordinator
Eupfin Technology (M) Sdn Bhd
03.2019 - 10.2020
- Assist customers with inquiries and complains via calls and emails
- Analysis of the systems FMS and CRM
- Do order, dispatch form, fleet accounts and invoice for customer
- Handle Sirim, Import permit and sales documentation
- Last drawn salary is RM 3500
Administrative Executive
Trend Masters Sdn Bhd
04.2014 - 02.2019
- Explain to the customer the products and assist the customer to the nearest store location
- Sales & Marketing Admin
- Analysis of the retail outlet and online sales figure and sales target
- Handle and assists on the promotion period of each retails outlets include Aeon, Parkson, Sogo, Metrojaya and Isetan KLCC
- Do invoice and sales order for outlet and debtor customer
- Analysis outlets in Aeon B2B and Parkson Supplier Consignment Sales Report
- HR Assistant Admin
- Retails Staff Part Time and Full Time Claim and Leave Application processing
- Provide training for retail staff more to theory and involve in roadshow and promotions
- Assist in recruitment and staff performance evaluation
- Work mainly using Gold Soft ERP Software System
- Last drawn salary RM 3,000
Customer Care Consultant (NJJ Telesales)
Maxis Broadband Sdn Bhd
01.2013 - 01.2014
- Explain to customer on the products and rate plan
- Handle network cases and send reports to network department
- Outbound call
- Last drawn salary RM 1800
Customer Service, Broadband Cum Admin Assistant
Phonestar Marketing Sdn Bhd
05.2012 - 12.2012
- Company Overview: Maxis Exclusive Partner-Retail Dealer
- Take payment via cash/cheque/credit card
- Promote postpaid registration/prepaid
- Organizing paperwork, filing and documents to be sent out to HQ
- Last drawn salary RM 1500
- Maxis Exclusive Partner-Retail Dealer
Education
Bachelor of Business Administration - Business Administration
Open University Malaysia
Shah Alam, Selangor, Malaysia 09.2019 - Current
Diploma In Tourism Management - Tourism Management
Taylors University Lakeside
Petaling Jaya, Selangor, Malaysia 07.2010 - 01.2012
Skills
Administrative management, improvement, leadership,policies
Personal Information
- Place of Birth: Perak
- Date of Birth: 04/29/92
- Nationality: Malaysian
- Driving License: Car(D)
Timeline
Administrative Executive, Talent Acquisition
Daythree Business Services Sdn Bhd
12.2024 - Current
SME Business Admin
Daythree Business Services Sdn Bhd
08.2022 - 12.2024
Sales Support Unit
Daythree Business Services Sdn Bhd
08.2021 - 08.2022
Telesales Marketing
Daythree Business Services Sdn Bhd
12.2020 - 07.2021
Bachelor of Business Administration - Business Administration
Open University Malaysia
09.2019 - Current
Senior Sales Coordinator
Eupfin Technology (M) Sdn Bhd
03.2019 - 10.2020
Administrative Executive
Trend Masters Sdn Bhd
04.2014 - 02.2019
Customer Care Consultant (NJJ Telesales)
Maxis Broadband Sdn Bhd
01.2013 - 01.2014
Customer Service, Broadband Cum Admin Assistant
Phonestar Marketing Sdn Bhd
05.2012 - 12.2012
Diploma In Tourism Management - Tourism Management
Taylors University Lakeside
07.2010 - 01.2012
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