Summary
Overview
Work History
Education
Skills
Certification
Career portfolio
Timeline
Generic
Dheviya

Dheviya

HR Generalist
Cyberjaya

Summary

Dynamic HR professional with a strong foundation in generalist functions and a proven track record in employee relations. Expertise in cross-department collaboration to drive Human Resources objectives, complemented by strong problem-solving capabilities and exceptional communication skills. Well-versed in regulatory compliance and skilled in data management and analysis, ensuring informed decision-making and efficient operations. Committed to utilizing these competencies to foster organizational success and enhance workplace culture.

Overview

12
12
years of professional experience
5
5
Certifications
3
3
Languages

Work History

HR Executive (L&D) (Pre-Opening)

Gamuda Land Leisure Sdn Bhd
10.2022 - 08.2025
  • Trained and mentored new personnel hired to fulfill various roles.
  • Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring.
  • Creating and implementing a learning, development, and engagement strategy to be adopted in the company structure.
  • Assist in managing and coaching the learning and development team to develop their skill sets personally and professionally.
  • Support operational teams with training initiatives, identifying ways to improve the training approach, content, and delivery.
  • Initiate rewards and recognition for the Best Employee Award.
  • Identify talent and successors through various initiatives; drive engagement activities to recognize, motivate, and reward talents. Help to create a values-based culture in all areas.
  • Drive professional learning accreditations across the business, giving all employees equal opportunities to learn and develop their professional skill sets.
  • Champion performance development across the organization. To look for initiatives and activities to improve individual and team performance.
  • Conducted routine HR audits to ensure data accuracy in personnel training files, training records, and KPI tracking.

HR Officer

Kelab Darul Ehsan (Berjaya Vacation Club)
07.2021 - 09.2022
  • Established effective relationships with key stakeholders, both internally and externally, for increased collaboration opportunities.
  • Improved department efficiency by streamlining and implementing policies and processes.
  • Developed and implemented strategic plans to address community concerns, fostering stronger relationships between the employee and employer.
  • Provides strategic advice, counsel, and consultative solutions to executives on people management aspects of their business, including driving organizational development, team effectiveness, executing change management strategy, and employee engagement solutions.
  • Coordinated employee placements and administrative details.
  • Coordinated onboarding processes for new hires, integrating them seamlessly into the workplace environment.
  • Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.

HR OFFICER

Cheksern Young Group
08.2020 - 07.2021
  • Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
  • Mentored junior staff members, helping them develop their skills and advance in their careers.
  • Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
  • Processed paperwork and hiring details for promotions and lateral position changes.
  • Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations.
  • Developed relationships with local colleges/universities to build a pipeline of potential candidates for internships/full-time positions.
  • Organized regular team-building events to promote camaraderie among employees and boost morale.

HR OFFICER

YTL Hotels
11.2019 - 04.2020
  • Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Assist with job postings, screening applications, conducting interviews, and managing the onboarding process for new hires.
  • Foster positive employee relations through effective communication, conflict resolution, and promoting a positive work environment.
  • Ensure that HR policies and procedures are implemented consistently and effectively across the resort.
  • Prepare HR reports, analyze data, and provide insights to support decision-making.
  • Ensure compliance with all relevant labor laws and regulations.
  • Maintain employee records, manage HR data, and ensure compliance with HR policies and procedures.
  • Coordinated onboarding processes for new hires, integrating them seamlessly into the workplace environment.
  • Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
  • Coordinated employee placements and administrative details.
  • Processed paperwork and hiring details for promotions and lateral position changes.
  • Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Conducted check-ins with employees to assess workplace health and personnel engagement.

HR ASSISTANT (Pre-Opening Team)

Avillion Group Hotels
10.2017 - 11.2019
  • Documented human resources records and maintained confidentiality of sensitive personal information.
  • Supported managers in addressing employee relations issues, providing guidance on conflict resolution techniques.
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
  • Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Coordinated employee training programs to promote professional development and skill enhancement.
  • Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
  • Supported HR Manager in strategic planning sessions focused on organizational development and growth.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Organized new employee orientation schedules for new hires.
  • Played a key role in conflict resolution efforts, resulting in improved workplace harmony.
  • Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
  • Collaborated with department managers on workforce planning strategies to identify staffing needs within their teams accurately.
  • Organized company-wide events for team building purposes, boosting overall morale among employees.
  • Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
  • Streamlined recruitment processes, reducing time-to-hire through effective coordination with department managers.
  • Supported development of performance management systems, aligning employee objectives with company goals.
  • Supported payroll processing, ensuring accurate and timely salary distribution.
  • Conducted exit interviews, gathering insights to improve retention and employee satisfaction.
  • Provided HR policy guidance and interpretation to employees and management, ensuring consistent application.
  • Maintained compliance with employment laws and regulations, conducting regular audits of HR practices.
  • Tracked various statistics and kept detailed records to support human resources department.

GUEST SERVICE LIAISON OFFICER

YTL Hotels
02.2014 - 08.2014
  • Expedited problem resolution by facilitating effective communication between clients and internal teams.
  • Identified opportunities for process improvements within Service Liaison department that resulted in reduced wait times for customers.

Education

MBA - Business Administration And Management

Heriot-Watt University (Part Time)
Putrajaya
04.2001 -

Professional Certificate - Human Resources Management

Malaysian Institute of Human Resource Management
Petaling Jaya, Selangor
04.2024

Bachelor - Human Resource Management (Hons)

Open University Malaysia
01.2022

Skills

  • Recruitment
  • Staff Induction
  • Payroll Administration
  • Employee Relations
  • Employee Engagement
  • Training Delivery
  • Time Management
  • Communication
  • Presentation & Administration
  • Leadership development
  • Organizational development
  • Onboarding process
  • HR policies and procedures
  • Training development
  • Workforce planning

Certification

HRDC Train The Trainer (TTT)

Career portfolio

  • Assisting HM on job descriptions, advertising vacant positions, and managing the employment process.
  • Handled mass recruitment and roadshows.
  • Negotiating salaries, contracts, working conditions or redundancy packages with staff and representatives.
  • Recruiting and interviewing potential applicants on experience, skills, and education.
  • Decide positions through job analysis, personnel planning and forecasting.
  • Ensuring accurate and proper record keeping of employee information in electronic and digital format.
  • Use selection tools to identify viable candidates.
  • Updating job requirements when needed.
  • Implement effective sourcing, screening and interviewing techniques.
  • Manage secondment transfer to other properties according to procedure.
  • Assisting HM with workforce planning and forecasting.
  • Conduct Orientation for new joiners, trainees and part time employees.
  • Develop Induction slides according to updated versions of employee handbooks.
  • Organizing staff training & development sessions and activities.
  • Assess training needs analysis and initiate learning and development initiatives for all employees.
  • Implementing development programs.
  • Assist on peer mentoring.
  • Program design and development.
  • Internal Department Training.
  • Employee Engagement activities.
  • Succession Planning., Budget distribution.
  • Provide learning advise to employees.
  • Design compensation and benefits packages for both local and foreign workers.
  • Complying with the new regulations and law for employee accommodation.
  • Planning yearly HR Budget & Salary Scale.
  • Manage foreign worker wages, project allocation, and passport & permit renewal.
  • Handle foreign workers' FOMEMA, visa renewal and Immigration paperwork.
  • Salary payment., Payroll and Statutory - HRMS V7., Payroll - HR2000., Orisoft System.
  • Ensuring meticulous implementation of payroll and benefits administration.
  • Overseeing employee health and safety procedures.
  • Established OSHA and ERT committee team.
  • Implementing Covid-19 SOP for the company and complying all the other regulations from the government.
  • Communicating with staff about issues affecting their performance.
  • Handle domestic inquiry or any misconduct of employees according to company procedure and employment act.
  • Providing counseling on policies and procedures.
  • Act as the point of contact regarding labor legislation issues.
  • Managing on Union Related Matters - IR., Review of Collective Agreements.
  • Implementing systematic staff development procedures.
  • Covering all legal compliance for human resource federal and state requirements.
  • CIDB application & renewal for Construction and site employees.
  • Handle all statutory process and payments (KWSP, SOCSO, LHDN, HRDF).
  • Organizing the yearly KPI for all the departments.
  • Monthly employee movement report.
  • Develop and enforce HR policies and procedures.
  • Monitor HR department's budget.
  • Oversee daily operations of the HR department.
  • Manage claims for Director group.
  • Implement new SOP for HR Department to smoothen daily operation.

Timeline

HR Executive (L&D) (Pre-Opening)

Gamuda Land Leisure Sdn Bhd
10.2022 - 08.2025

HR Officer

Kelab Darul Ehsan (Berjaya Vacation Club)
07.2021 - 09.2022

HR OFFICER

Cheksern Young Group
08.2020 - 07.2021

HR OFFICER

YTL Hotels
11.2019 - 04.2020

HR ASSISTANT (Pre-Opening Team)

Avillion Group Hotels
10.2017 - 11.2019

GUEST SERVICE LIAISON OFFICER

YTL Hotels
02.2014 - 08.2014

MBA - Business Administration And Management

Heriot-Watt University (Part Time)
04.2001 -

Bachelor - Human Resource Management (Hons)

Open University Malaysia

Professional Certificate - Human Resources Management

Malaysian Institute of Human Resource Management
Dheviya HR Generalist