Summary
Overview
Work History
Education
Skills
Timeline
Generic
DHEVANAGINI GANASAN

DHEVANAGINI GANASAN

PURCHSING OFFICER
Kuala Lumpur

Summary

Proven to excel in customer service and cash handling, I significantly enhanced cash flow management at Sand & Sandals Desaru Resort And Spa by negotiating favorable payment terms. My expertise in POS systems and a knack for fostering strong customer relationships led to repeat business and streamlined operations, showcasing my ability to drive efficiency and satisfaction.

Negotiable Purchasing Officer with expertise in vendor sourcing and financial and budget analysis.

Resourceful Purchasing Officer with extensive experience and successful track record in procurement and logistics. Organized and effective professional well-versed in using proven methods and cutting-edge technology to streamline operations, increase productivity and cut costs. Dedicated to strengthening and maintaining vendor relations through outstanding communication and human relations skills.

Overview

8
8
years of professional experience
4
4
Languages

Work History

CASHIER

B&F FAMILY SUPERMARKET
06.2019 - 06.2020
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.

Purchasing Officer

Sand & Sandals Desaru Resort And Spa
06.2016 - 05.2017
  • Negotiated favorable payment terms with suppliers, resulting in improved cash flow management for the company.
  • Evaluated potential suppliers based on their ability to meet delivery deadlines, product quality standards, and pricing competitiveness.
  • Managed vendor purchase order dispatch, delivery, and invoicing to set contractual guidelines and maintain budgetary regulations.
  • Enhanced supplier relationships by conducting regular performance evaluations and providing constructive feedback.
  • Assisted in developing long-term procurement plans aligned with organizational goals and growth projections.
  • Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
  • Reduced purchasing lead times through proactive communication with suppliers and close monitoring of order progress.
  • Implemented strategic sourcing initiatives that led to significant annual cost reductions while maintaining product quality standards.
  • Optimized inventory levels by closely monitoring demand patterns and adjusting re-order points accordingly.

Cashier

THE SHIP RESTAURANT
08.2014 - 11.2015

- Greet customers warmly and provide excellent customer service.
- Process customer transactions accurately and efficiently.
- Handle cash, credit, and debit card payments, ensuring proper cash management.
- Maintain a clean and organized cashier station.
- Assist with menu inquiries and provide recommendations when needed.
- Collaborate with kitchen and serving staff to ensure smooth service.
- Monitor stock levels and report any shortages to management.
- Ensure compliance with health and safety regulations.
- Handle customer complaints and feedback professionally.
- Participate in training and development programs to enhance skills.

WAITER

GOLDEN THAI RESTAURANT
12.2012 - 03.2013
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.

Education

High School Diploma -

SMJ PHOR THAY
Bayan Lepas, Penang, Malaysia
04.2001 -

Skills

Customer service

Cash handling

Customer assistance

Payment processing

Cash register operation

Payment collection

POS systems

Product restocking

Time management skills

Product recommendations

Timeline

CASHIER

B&F FAMILY SUPERMARKET
06.2019 - 06.2020

Purchasing Officer

Sand & Sandals Desaru Resort And Spa
06.2016 - 05.2017

Cashier

THE SHIP RESTAURANT
08.2014 - 11.2015

WAITER

GOLDEN THAI RESTAURANT
12.2012 - 03.2013

High School Diploma -

SMJ PHOR THAY
04.2001 -
DHEVANAGINI GANASANPURCHSING OFFICER