Skilled Business Development leader offering 10 years of sales and business development experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Hi, I’m
Dharshini Arulnason
Selangor
Summary
Overview
10
years of professional experience
1
Certification
Work History
Oddle Malaysia
Business Development Manager
12.2023 - 02.2024
Job overview
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
- Reached out to potential customers via telephone, email, and online web conferences
Astricloud Sdn Bhd (Intellico Berhad)
Business Development Manager
12.2022 - 08.2023
Job overview
- Develop and maintain Sales Goals (50,000 GP per month) to ensure Product Targets are met
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Conduct demo and presentation of product (software and hardware)
- Attend training as the portfolio expands
- Update CRM daily while generating reports for weekly meetings
- Strategize for new customer acquisition using methods such as cold calling, walk-ins, self-generating leads, and creating content for social media marketing
- Build a team, train down-liners or account or channel executives
- Build strategic partnerships with similar incorporating businesses and channel.
Pulsifi Malaysia
Business Development Manager
05.2022 - 10.2022
Job overview
- Identify new business opportunities by identifying prospects and evaluating their position in the industry
- Research and analyze sales options
- Execute strong sales processes to support the development of a full pipeline of sales prospects and demand generation for sustainable growth
- Establish and maintain relationships with prospects, customers, and partners
- Establish and maintain accurate, timely, and documented sales revenue forecasting procedures
- Ensure proper business case with a clear RVI impact
- Follow up closely with identified leads and nurture new opportunities from awareness to conversion
- Scope client needs and identify current and future opportunities based on product roadmap
- Review public information for key industry trends and issues impacting the prospect
- Prepare reports by collecting, analyzing, and summarizing information
- Maintain quality service by establishing and enforcing company-wide sales standards.
Minder Water Industries
General Manager in Sales & Marketing
02.2021 - 04.2022
Job overview
- Direct and manage the organization's business activities
- Develop and implement effective business strategies and programs
- Allocate budget resources, formulate policies, coordinate business operations, monitor and motivate staff, manage operational costs, ensure good customer service
- Improve administration processes, engage with vendors, hire and train employees, identify business opportunities, and monitor financial activities.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Developed and maintained relationships with customers and suppliers through account development.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
Minder Water Industries
Regional Sales Manager ASEAN & South America
08.2019 - 01.2021
Job overview
- Drive sales activities within assigned territory
- Manage the sales team, perform sales forecasts, ensure sales revenue and profit growth, review market analysis, and monitor pricing objectives
- Achieve and exceed sales quotas, strategic and unit sales mix objectives, profit goals, and market share goals
- Develop sales plans and strategies to increase market penetration
- Participate in annual sales strategy planning
- Develop annual sales quotas for sales representatives and distributors
- Generate quotations to identify strategic key accounts
- Develop and implement action plans for monthly sales and annual travels
- Educate the key customer base with product seminars and personal interface.
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
- Ensured customer satisfaction by addressing inquiries promptly, resolving issues, and providing exceptional service.
- Analyzed competitor offerings to devise targeted sales pitches, effectively differentiating our products from competitors in the marketplace.
Green Packet Berhad
Senior Associate, Strategic and Direct Sales
01.2019 - 07.2019
Job overview
- Conduct source/cold calling/meeting clients/conduct sales presentation/close deals/follow up
- Manage and maintain relationships with existing clients
- Achieve sales targets set by the company
- Conduct research to identify markets and customer needs and objectives
- Arrange business meetings and close deals with prospective clients
- Create, update, and keep records of sales, revenue, invoices, etc
- Submit detailed reports, feedback, and after-sales services
- Build long-term relationships with clients and customers.
- Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.
- Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
- Leveraged industry expertise to provide valuable insights during internal discussions, contributing to the development of innovative solutions for clients.
DKSH Technology Malaysia Sdn Bhd
Specialist, Technical Sales
11.2016 - 12.2018
Job overview
- Conduct sales and increase customer base in designated territories/industries
- Ensure rapid and comprehensive communication with customers and the company
- Maintain good customer rapport while ensuring thorough market coverage
- Discuss and update opportunities/prospects/projects with immediate superior
- Maintain a high level of technical and sales competence
- Organize and coordinate promotional activities
- Acquire comprehensive product knowledge
- Achieve personal sales targets.
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Maintained current understanding of market conditions, compliance standards and best practices.
Mecomb Malaysia Sdn Bhd & Sime Darby Industrial
Sales Engineer, Scientific Division
05.2014 - 10.2016
Job overview
- Conduct sales on Brookfield products for various industries
- Analyzed market trends, competitor performance and product strengths.
- Represent Ametek Brookfield at nationwide field events and seminars
- Implement new ideas to grow sales and improve product deliverables.
- Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
- Identified and supported resale opportunities to achieve sales plans.
- Generated new leads through cold calling, social media outreach, and attending industry events.
- Delivered technical sales presentations to prospects and presented benefits and value of products.
- Gathered valuable feedback from clients on product performance, sharing insights with engineering teams for continuous improvement efforts.
- Attended trade shows and seminars to promote products and network with industry contacts.
- Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.
Mecomb Malaysia Sdn Bhd (Sime Darby Industrial)
Internship
01.2014 - 04.2014
Job overview
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Facilitated successful completion of projects from concept to launch.
- Interacted with customers by phone, email to provide information.
Education
Nilai UniversityNilai, Malaysia
Career Development And Professional Growth
University Overview
- Dale Carnegie Training Participant
- Etiquette & Grooming Workshop by 2C4one Asia Sdn Bhd Participant
- Make It Happen & LP.W Participant
Nilai UniversityNilai, Malaysia
Bachelor of Science from Biotechnology
04.2015
University Overview
- Degree Awarded with [Honors]
- Thesis Statement: Improved Protocol of Callus Induction and Multiplicatin of In vitro Stevia rebaudiana
Nilai University Nilai, Malaysia
Diploma from Biotechnology
03.2011
University Overview
Skills
- Ability to Multitask
- Adaptability
- Effective Time Management
- Innovative Problem Solving
- Interpersonal Communication Skills
- Business development and planning
- Negotiations
- Client Relationship Building
- New Business Development
- Account Management
- Verbal and written communication
- CRM Management
- Lead Generation
- Prospecting
- Team Leadership
Languages
English
Bahasa Malaysia
Tamil
Recognition
Recognition
- Research Paper Writing - Final Year Thesis/Project - Degree
- BSc (Biotechnology)
- Abstract: September 2011 - December 2011
References
References
- DATO DR. RAJANDRA KUMAR PURUSHOTMAN, Minder Water Industries, +60173859632
- TAHYR GARYLDEV, Minder Water Industries, +60192813020
- MICHAEL ANDREW DAVID, Green Packet Berhad (KipleHome), +60196580124
- USHA DEVI RAMAN, DKSH Technology Sdn Bhd, +0126451663
- SHUBA SALVAM, Nilai University, +0149350420
Hobbies and Interests
Hobbies and Interests
- Music (listening and playing)
- Photography
- Binging crime series/investigative programs
Certification
- Dale Carnegie Training Participant - 2011
- Etiquette & Grooming Workshop, Chao-One Asia Sdn Bhd - 2011
- Make Weekend, KPT - 2012
- Campus Games II Student Helper/Organiser, Nilai University -2011
- Campus Gamea III, Student Helper/Organiser,Nilai University - 2012
- IM4U Outreach (Gov affiliate), Nilai University - 2013-2014
- Student Affairs Moderator, Students Representatives Council (SRC), Nilai University - 2012-2013
- Indian Cultural Society President, Nilai University - 2009-2010
- Project Manager Dawn of the Greenage (DOTG), Nilai University - 2012
- Panelist for Future Leaders Camp , Nilai University - 2012
Timeline
Business Development Manager
Oddle Malaysia
12.2023 - 02.2024
Business Development Manager
Astricloud Sdn Bhd (Intellico Berhad)
12.2022 - 08.2023
Business Development Manager
Pulsifi Malaysia
05.2022 - 10.2022
General Manager in Sales & Marketing
Minder Water Industries
02.2021 - 04.2022
Regional Sales Manager ASEAN & South America
Minder Water Industries
08.2019 - 01.2021
Senior Associate, Strategic and Direct Sales
Green Packet Berhad
01.2019 - 07.2019
Specialist, Technical Sales
DKSH Technology Malaysia Sdn Bhd
11.2016 - 12.2018
Sales Engineer, Scientific Division
Mecomb Malaysia Sdn Bhd & Sime Darby Industrial
05.2014 - 10.2016
Internship
Mecomb Malaysia Sdn Bhd (Sime Darby Industrial)
01.2014 - 04.2014
Nilai University
Career Development And Professional Growth
Nilai University
Bachelor of Science from Biotechnology
Nilai University
Diploma from Biotechnology
Similar Profiles
SARA HAFIZAHSARA HAFIZAH
Asia Pacific Accounts Receivable Specialist at IBM MALAYSIA SDN BHD & IGF MALAYSIA SDN BHDAsia Pacific Accounts Receivable Specialist at IBM MALAYSIA SDN BHD & IGF MALAYSIA SDN BHD
Nasrul Hadi Ahmad SaneeNasrul Hadi Ahmad Sanee
Telecentre Manager at Pusat Internet Malaysia (PIM) – SKMM – Telekom Malaysia BerhadTelecentre Manager at Pusat Internet Malaysia (PIM) – SKMM – Telekom Malaysia Berhad
CHIA XIN LIM, CFACHIA XIN LIM, CFA
Senior Economist at Bank Negara Malaysia (Central Bank of Malaysia)Senior Economist at Bank Negara Malaysia (Central Bank of Malaysia)