Summary
Overview
Work History
Education
Skills
Humanresourceskills
Timeline
Generic

DHANUSHA SURENDRAN

Recruitment Specialist

Summary

Recent graduate with a Bachelor's degree in Human Resources, eager to launch a career in a dynamic and growthoriented organization. I possess a solid education in the Human Resources field, complemented by hands-on experience from internships and academic projects. My internship included six months of experience with the 180 recruitment process, where I became proficient in sourcing, assessing, and onboarding candidates across various industries. Additionally, I have experience using applicant tracking systems (ATS) to streamline the hiring process and implement data-driven recruitment strategies to achieve organizational objectives. While my other jobs have primarily supported my daily life, they have also contributed significantly to my growth. These roles have allowed me to develop essential skills such as communication, team leadership, time management, and training. These experiences will enhance my career as a Human Resources professional.

Overview

2025
2025
years of professional experience
2024
2024
years of post-secondary education
1
1
Language

Work History

Recruitment Specialist

1Millennium International Sdn Bhd
09.2024 - Current
  • To effectively handle employee recruitment in the company, we will implement a structured process that includes defining job roles, sourcing candidates, conducting thorough interviews, and ensuring a smooth onboarding experience
  • Conducted comprehensive candidate screenings to assess skills, experience, and fit for specific roles
  • Maintained an updated database of potential candidates for future opportunities, allowing for quick access to a qualified talent pool.
  • Built strong relationships with clients through regular communication and understanding their unique needs.
  • Provided detailed feedback to both clients and candidates after interviews, facilitating continuous improvement in the recruitment process.
  • Developed comprehensive training materials for efficient onboarding of new employees.
  • Manually calculated salaries for approximately 65 employees from MDEC, GT0 (Maybank), Fiberail, and Amanah Raya
  • Calculated overtime (OT) and other allowances, added to the basic salary.
  • Compiled and verified payroll data for accuracy.
  • Sent final payroll details to the payroll department for further processing.



Process Associate

IGT Solutions Sdn.Bhd
4 2024 - 08.2024
  • Company Overview: Japan Airline
  • Established and maintained strong working relationships with top marketplace sellers/owners and representatives
  • Oversaw assigned top marketplace accounts, negotiated deals, and facilitated operational improvements to maximize growth
  • Addressed and resolved seller complaints, focusing on increasing transaction volume and revenue
  • Fostered enduring relationships with sellers, ensuring mutual satisfaction and sustained collaboration
  • Analysed sellers' progress, activities, and sales performance to implement strategic category initiatives for optimal marketplace success
  • Provided valuable support to the team through proficient handling of administrative tasks and meticulous research requirement
  • Japan Airline

Relationship Manager Cum Customer Service

Shopee
10.2023 - 12.2023

•Established and maintained strong working relationships with top marketplace sellers/owners and

representatives.

•Oversaw assigned top marketplace accounts, negotiated deals, and facilitated operational improvements

to maximize growth.

•Addressed and resolved seller complaints, focusing on increasing transaction volume and revenue.

•Fostered enduring relationships with sellers, ensuring mutual satisfaction and sustained collaboration.

•Analyzed sellers' progress, activities, and sales performance to implement strategic category initiatives for

optimal marketplace success.

•Provided valuable support to the team through proficient handling of administrative tasks and meticulous

research requirement.

TA Resourcer (Intern)

Michael Page RPO
02.2023 - 08.2023
  • Assessed prospective applicants and matched them with vacancies at client companies
  • Screened candidates and drew up shortlists for client interviews
  • Advertised vacancies by drafting and posting through job portals and social media
  • Conducted phone interviews to screen and source potential candidates
  • Prepared CVs and correspondence to forward to clients regarding suitable candidates
  • Conducted and monitored new staff induction programs
  • Updated and maintained training facilities and equipment
  • Provided a shortlist of qualified candidates to hiring managers
  • Assisted the hiring team with recruiting methods and interview questions
  • Contacted new employees and prepared onboarding sessions
  • Maintained a complete record of interviews and new hires
  • Stayed up to date with current recruiting methods
  • Gathered candidate documents before interviews
  • Arranged interviews between hiring managers and candidates
  • Updated the tracker with candidate status and other relevant data

Intern Programmer (Diploma)

Maybank
07.2018 - 03.2021
  • Tracked assigned accounts to identify outstanding debts
  • Planned courses of action to recover outstanding payments
  • Located and contacted debtors to inquire about payment statuses
  • Negotiated payoff deadlines or payment plans
  • Handled questions or complaints
  • Investigated and resolved discrepancies
  • Built trust relationships with debtors, when possible, to avoid future issues
  • Updated account statuses and databases regularly
  • Alerted superiors of debtors unwilling or unable to pay when necessary
  • Complied with requirements when legal action was unavoidable
  • Learned techniques of organizing data, records, and files
  • Identified and troubleshot problems
  • Generated new ideas for business and process improvement
  • Learned to use Putty software and code to check transaction histories and customer account numbers
  • Developed a basic app using Sencha for mobile app coding using JavaScript, CSS, and HTML
  • Tested on RMPP and learned about SIT and UIT testing
  • Learned Ruby software and coding for building web and mobile apps
  • Created the first page 'Welcome to Sencha' using Sencha basics

Education

Bachelor's - Human Capital Management (Hons)

Management & Science University (MSU)

Diploma - IT Programming

Politeknik Balik Pulau

Skills

MS Office

Humanresourceskills

  • Sourcing
  • Screening
  • Interviewing
  • Communication
  • Networking
  • ATS Tracking System
  • Negotiation
  • Employer Branding
  • Assessment and Selection

Timeline

Recruitment Specialist

1Millennium International Sdn Bhd
09.2024 - Current

Relationship Manager Cum Customer Service

Shopee
10.2023 - 12.2023

TA Resourcer (Intern)

Michael Page RPO
02.2023 - 08.2023

Intern Programmer (Diploma)

Maybank
07.2018 - 03.2021

Diploma - IT Programming

Politeknik Balik Pulau

Process Associate

IGT Solutions Sdn.Bhd
4 2024 - 08.2024

Bachelor's - Human Capital Management (Hons)

Management & Science University (MSU)
DHANUSHA SURENDRANRecruitment Specialist