Dex Kuan Wei Kiat
Sales Manager
Kluang
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
12
12
years of professional experience
3
3
Languages
Work History
Sales Director & Financial Director
Printlifez Advertising Sdn Bhd
09.2017 - Current
- Hired, trained and built high-performing team of sales representatives.
- Optimized sales operations by streamlining processes, implementing CRM systems, and developing comprehensive training programs for new hires.
- Boosted sales revenue by developing and implementing strategic sales plans and initiatives tailored to the organization''s goals.
- Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
- Increased average deal size by upselling additional products and services to existing clients.
Sales Manager
Genesis Retail Group Pte Ltd
01.2013 - 07.2017
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Education
Bachelor of Arts - Advertising
Universiti Tunku Abdul Rahman
Kampar, Perak, Malaysia 04.2001 -
Skills
Sales strategy
Team building
CRM implementation
Revenue growth
Sales training
Customer relationship management
Team leadership
Sales performance metrics
Upselling techniques
Problem solving
Sales tracking
Timeline
Sales Director & Financial Director
Printlifez Advertising Sdn Bhd
09.2017 - Current
Sales Manager
Genesis Retail Group Pte Ltd
01.2013 - 07.2017
Bachelor of Arts - Advertising
Universiti Tunku Abdul Rahman
04.2001 -
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