Dynamic Customer Service Executive with a proven track record at DayThree, excelling in customer relationship management and complaint handling. Skilled in effective sales strategies and problem-solving, I consistently ensure customer satisfaction and foster team collaboration to drive results. Adaptable and committed to enhancing client experiences in fast-paced environments.
Handle clients Via calls, live chat(CRM) and outlook(email)
Handle all employee details, handle all account and inventory related to the bar and kitchen, Make daily posters to promote every day promotionfir the restobar
Answering consumers correspondences through calls, Filling customer complains about billing and technical issues
Process customer orders and returns, Ensuring customer satisfaction and on time delivery, Handle customer enquiries and complaints professionaly and timely manner
Sales & Cashier
Receive goods, Crosscheck goods as per invoice, Arrange goods and reorganise store
Receptionist, Marketing , Cold/Warm Calls
Customer relationship management
Customer needs assessment
Issue escalation
Payment management
Effective Sales Strategies
Complaint handling
Team collaboration
Product sales
Problem-solving abilities
Adaptability