Summary
Overview
Work History
Education
Skills
Timeline
Generic
DEVINDRAN POOVENDRAN

DEVINDRAN POOVENDRAN

SALES EXECUTIVE / CUSTOMER SUPPORT
Klang, Selangor

Summary

Dynamic Customer Service Executive with a proven track record at DayThree, excelling in customer relationship management and complaint handling. Skilled in effective sales strategies and problem-solving, I consistently ensure customer satisfaction and foster team collaboration to drive results. Adaptable and committed to enhancing client experiences in fast-paced environments.

Overview

4
4
years of professional experience
10
10
years of post-secondary education
3
3
Languages

Work History

Customer Service Executive

CXengage
12.2024 - 03.2025

Handle clients Via calls, live chat(CRM) and outlook(email)

Supervisor

D'Village Resto & Bar
02.2024 - 12.2024

Handle all employee details, handle all account and inventory related to the bar and kitchen, Make daily posters to promote every day promotionfir the restobar

Customer Service Executive

Daythree Business Services
08.2023 - 01.2024

Answering consumers correspondences through calls, Filling customer complains about billing and technical issues

Sales Representative

My Easy Home Trading
01.2023 - 01.2024

Process customer orders and returns, Ensuring customer satisfaction and on time delivery, Handle customer enquiries and complaints professionaly and timely manner

Sales Representative

Bata Store
08.2022 - 12.2022

Sales & Cashier

Storekeeper

Firstcare Pharmacy
02.2022 - 07.2022

Receive goods, Crosscheck goods as per invoice, Arrange goods and reorganise store

Customer Service Representative

Mr Sun Global Resources
03.2021 - 12.2021

Receptionist, Marketing , Cold/Warm Calls

Education

SPM -

SMK Batu Unjur
Klang, Selangor, Malaysia
01.2011 - 03.2021

Skills

Customer relationship management

Customer needs assessment

Issue escalation

Payment management

Effective Sales Strategies

Complaint handling

Team collaboration

Product sales

Problem-solving abilities

Adaptability

Timeline

Customer Service Executive

CXengage
12.2024 - 03.2025

Supervisor

D'Village Resto & Bar
02.2024 - 12.2024

Customer Service Executive

Daythree Business Services
08.2023 - 01.2024

Sales Representative

My Easy Home Trading
01.2023 - 01.2024

Sales Representative

Bata Store
08.2022 - 12.2022

Storekeeper

Firstcare Pharmacy
02.2022 - 07.2022

Customer Service Representative

Mr Sun Global Resources
03.2021 - 12.2021

SPM -

SMK Batu Unjur
01.2011 - 03.2021
DEVINDRAN POOVENDRANSALES EXECUTIVE / CUSTOMER SUPPORT