Devindran
Database Engineer
Kuala Lumpur
Summary
A highly talented IT professional with the knowledge of Cyber security and Database consultant. Also have grown several years of rich and insightful experience as a database administrator in Oracle at Innotiive Asia M Sdn Bhd and E2open development. Moreover, Possesses excellent communication skills to handle end user support. Has ability to work under pressure in team environment. Able to do work without supervision & meet deadlines. Seeking a career oriented job that matches my qualifications and also willing to enhance my technical knowledge and personal skills to the best of my potential.
Overview
9
9
years of professional experience
9
9
years of post-secondary education
2
2
Certifications
Work History
System Support Engineer
BCS INTREGRATION Sdn Bhd
Brickfield, Kuala Lumpur
01.2025 - Current
- Worked effectively in both independent and team environments to exceed IT goals.
- Performed troubleshooting and maintenance of existing network systems.
- Monitored, tracked and prioritized new work requests at Help Desk within set response times.
- Conducted periodic audits of IT systems to identify potential vulnerabilities and recommend appropriate countermeasures.
- Perform monthly Health Check for Server
- Manage services on server
Technical Engineer
CTC GLOBAL Sdn Bhd
09.2024 - 12.2024
- Working experience at data center
- Involve in server patching
- Patched windows servers
- Patched LINUX and UBUNTU server
- Create user on the windows and Linux servers
- Provision LINUX servers on Vcenter
Database Administrator
E2open development
02.2024 - 07.2024
- Data migration on Oracle database
- Migration of data from AWS to Oracle Database
- Troubleshooting database issue level 1 and level 2 on Oracle
- Database standby for switchover activity for MSSQL
- Developed and maintained an up-to-date database of contacts and vendors, ensuring accurate and timely communication
Database Consultant
INNOTIIVE ASIA Sdn Bhd
12.2021 - 02.2024
- Installation of Oracle database in various OS such as Linux, Windows, SOLARIS and SUN OS
- Oracle database upgrade
- Performance tuning on SQL queries
- Migration of Data
- Troubleshooting database issues level 1 and level 2
- Oracle database patching
- Installation of DB2
- Generate Health check report and data collection
- Generate AWR reports for sql tuning purpose
- Well knowledge on Oracle Rac and Data guard services
- Conduct complex data analysis and report on results
Customer Service Assistance
ZALORA Malaysia
09.2021 - 10.2021
- Communicate with customer via email and fresh chat
- Handle problem with customer smoothly
- Acknowledging and resolving customer complaints
- Knowing our products inside and out so that you can answer questions
- Processing orders, forms, applications and requests
Data Entry Typist
Boost Malaysia
06.2021 - 07.2021
- EKYC project
- Verify given data
- Data entry know examined data to detect and rectify deficiencies or errors
Survey Interviewer
Elite Market Research Center
09.2018 - 11.2018
- Conduct surveys and collect data, using methods such as interviews
- Communication with people to conduct prompt survey
- Data collection for survey
Food and Beverage Assistance
Inside scoop
01.2017 - 07.2017
- Welcome customers and help determine their orders
- Accept cash and return the correct change
- Place orders in the appropriate bags and boxes
- Kitchen assistance
- Make sure the kitchen is kept in good condition
- Organize the store
Customer Care Executive
LINK EDGE ASIA
01.2016 - 03.2016
- Communicate with customer in Malay and English
- Market Astro product
- Achieved top sales in short period of time award
- Good communication skills
- Time management on call floor
Education
Bachelor's Degree - Cyber Security
STAFFORDSHIRE UNIVERSITY
11.2019 - 05.2021
DIPLOMA - Information Technology specialised in software engineering
ASIA PACIFIC UNIVERSITY AND INNOVATION
04.2016 - 11.2018
Sijil Pelajaran Malaysia (SPM) -
SMK SEKSYEN 1 BANDAR KINRARA
01.2011 - 12.2015
Skills
Communication Skills
Computer Security
Customer Service
Data Collection
Data Quality
Database Administration
Oracle Databases
Oracle Rac
Unix
Linux
Data Entry Skills
Business Analytics
Applications
Data Security
Data Systems
IBM DB2
Microsoft SQL Server
Oracle Data Guard
Solaris (Operating System)
Cascading Style Sheets (CSS)
HTML5
undefinedCertification
SOC Security Analyst Tier 1, TECHFORTE, 06/01/19 - 09/30/19
Timeline
System Support Engineer
BCS INTREGRATION Sdn Bhd
01.2025 - Current
Technical Engineer
CTC GLOBAL Sdn Bhd
09.2024 - 12.2024
Database Administrator
E2open development
02.2024 - 07.2024
Database Consultant
INNOTIIVE ASIA Sdn Bhd
12.2021 - 02.2024
Customer Service Assistance
ZALORA Malaysia
09.2021 - 10.2021
Data Entry Typist
Boost Malaysia
06.2021 - 07.2021
Bachelor's Degree - Cyber Security
STAFFORDSHIRE UNIVERSITY
11.2019 - 05.2021
Survey Interviewer
Elite Market Research Center
09.2018 - 11.2018
Food and Beverage Assistance
Inside scoop
01.2017 - 07.2017
DIPLOMA - Information Technology specialised in software engineering
ASIA PACIFIC UNIVERSITY AND INNOVATION
04.2016 - 11.2018
Customer Care Executive
LINK EDGE ASIA
01.2016 - 03.2016
Sijil Pelajaran Malaysia (SPM) -
SMK SEKSYEN 1 BANDAR KINRARA
01.2011 - 12.2015
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