Summary
Overview
Work History
Education
Skills
Timeline
Generic

DEVINDER SINGH

Group Chief Information Security Officer
Petaling Jaya

Summary

Highly accomplished and results-oriented IT professional with extensive experience in cybersecurity, technology risk management, and IT project management within the financial services and other industries. Proven ability to develop and implement robust security strategies, manage technology risks, ensure regulatory compliance, and lead complex IT projects. Adept at collaborating with stakeholders at all levels to achieve organizational objectives.

Overview

27
27
years of professional experience
2029
2029
years of post-secondary education
4
4
Languages

Work History

Group Chief Information Security Officer

Maybank Berhad
08.2020 - Current
  • Oversee and manage the bank's overall information security strategy and operations
  • Develop and implement cybersecurity policies and procedures to protect sensitive information and assets
  • Lead the response to cybersecurity incidents and breaches to minimize impact and ensure quick recovery
  • Conduct risk assessments and security audits to identify potential vulnerabilities and mitigate risks
  • Collaborate with other departments to integrate security best practices into business processes and technologies
  • Keep abreast of the latest threats, regulations, and security technologies to continuously improve the organization's security posture
  • Provide regular reports and updates to senior management and the board of directors on the bank's cybersecurity status and initiatives

Head, Risk Management, Group Technology

Maybank Berhad
05.2013 - 08.2020
  • Managed technology risk within IT and ensured regulatory compliance with technology aspects
  • Developed cyber risk management frameworks and assessments
  • Developed and implemented technology risk frameworks and toolkits
  • Developed datacenter assessment checklists
  • Established technology risk officer roles across the group
  • Established a Group Technology Risk Committee to oversee IT incidents and initiatives undertaken by Risk Management
  • Established a project quality assessment toolkit to ensure adherence of projects with the Bank's policies and processes
  • Ensured compliance with group IT frameworks, policies, guidelines/procedures, and methodologies
  • Oversaw the functions of surveillance of IT risk and business continuity management controls and to ensure effective reporting of non-compliance to respective management stakeholders
  • Collaborated and managed inter-dependency deliverable and governing bodies
  • Facilitated periodic formal discussions with the Business to raise IT Risk awareness and ensure alignment between IT Risk and business objectives
  • Oversaw the development of IT Risk Training and Knowledge Management initiatives
  • Conducted IT Risk presentations to internal and external parties

Senior Manager, IT Advisory Services

Ernst & Young
03.2010 - 05.2013
  • Provided consulting on IT Project Management and oversaw Programs
  • PETRONAS - Volumetric Pricing Method Program: Led the Project Management Office initiative for the program; provided consulting and guidance to Project Managers on IT initiatives; provided regular updates to Project Directors, Steering Committee Members and CEO on program progress, investment, and savings; tracked utilization and maintained program revenue; and involved with IT budgeting
  • Ramunia - ERP Implementation: Led the Project Management Office initiative for the implementation and managed 3rd party vendors on behalf of the client; provided regular updates to Project Directors, Steering Committee Members, CFO and CEO on program progress, issues, required direction, and risks; and involved with change management for the ERP implementation
  • Malaysia Airline Systems Sdn Bhd (MAS): Led initiatives to transform and recover the business, including the Game Changers plan and Recovery plan; project-managed the launch of the new premium Short Haul; engaged extensively with Strategic Procurement on contract renegotiation and vendor rationalization; and implemented new policies for revenue generation for Operations and implemented incentives and right sizing of manpower to reduce costs

Project Manager

Electronic Data Systems IT Services (Malaysia) Sdn Bhd (EDS an HP Company)
10.2006 - 03.2010
  • Managed new system implementation projects, including planning, organizing, controlling, and managing day-to-day project activities, and coordinated with the project team for successful project execution with effective cost savings
  • CIMB Transformation Project: Provided cost savings for CIMB in terms of operational cost and increased EDS ROI by managing consolidation of Firewalls within the CIMB environment, and Implementation of Network Intrusion Detection System (IDS) with 24x7 monitoring
  • CIMB Post Contract Verification Asset Audit: Managed Post Contract Verification Asset Audit project for Billing of services of IT equipment supported by EDS for CIMB
  • Server Virtualization at CIMB, Bangi Data Center: Implemented virtualization of Windows Servers & Midrange Servers
  • VCC 24x7 monitoring for Wintel & Midrange Servers for CIMB: Implemented VCC project for Unix & Midrange server 24x7 monitoring
  • Automation of Task Schedulers for Wintel Servers
  • Cron Jobs and End of Day Batch for Midrange Servers for CIMB: Implementation of CA AutoSys
  • VCC 24x7 monitoring for Wintel & Midrange Servers for AEON Jusco: Implemented VCC project
  • Automation of Task Schedulers for Wintel Servers
  • Cron Jobs and End of Day Batch for Midrange Servers for AEON - Jusco: Implemented CA AutoSys
  • Delivery Improvement Plan for RHB: Identified 5 Initiatives for the service delivery improvement for RHB
  • Planned, implemented and managed the successful implementation of the Delivery Improvement plans
  • RHB Transformation: Identified areas that would be able to transform to the ideal work process in order to increase HP ROI and improve delivery service to RHB
  • ING Deployment Project: Coordinated with the Sales team and managed the deployment team to deploy new Desktops, Servers, and Notebooks for ING according to the agreed SOW
  • AEON-Jusco Service Improvement Project: Managed all PM's and SPG group on the project deliverables and project costing for the Service Improvement Plan

Senior Technical Consultant

Formis Computer Services Sdn Bhd
04.2006 - 10.2006
  • Provided technical consulting to financial institutions, proposing new solutions to ease operations and further enhance their current systems
  • Provided professional services for solutions to be effective for both operations and cost, as well as preparing proposals for customers
  • Negotiated with 3rd Party Vendors for the Proposals
  • Projects included proposing an Anti-Money Laundering Solution for AmBank and a new Loan Processing System for Hong Leong Bank

Project Manager

Symphony Global Sdn Bhd
05.2000 - 04.2006
  • Managed banking software and hardware system integration and implementation projects
  • Held roles including Project Manager, Technical Team Lead, System Engineer, System Analyst, and Product Specialist
  • Worked with various software and platforms, including Windows NT 4.0/2000, Windows 98/95, Microsoft SQL 7.0, HP-UX, and IBM AS/400
  • Managed 3rd party interfaces to banking retail systems
  • Involved in project implementation of new Banking Software due to bank mergers for Bumiputra Commerce Bank (BCB), Bank Muamalat, Alliance Bank Berhad (ABB), Eon Bank Berhad (EBB)
  • Led teams of 10-15 members
  • Installed and maintained network equipment
  • Key projects included: BUMIPUTRA COMMERCE BANK MERGER BANKING SOFTWARE - 2000, MUAMALAT BANK BANKING SOFTWARE - 2000, MUAMALAT BANK BANKING SOFTWARE - 2000/2001, MEPS IMPLEMENTATION - 2001, EON BANK BANKING MERGER BANKING SOFTWARE - 2002, ALLIANCE BANK BANKING MERGER - 2003

System Support Engineer

QSM Systems (M) Sdn Bhd
01.1998 - 03.2000
  • Involved in construction software implementation and system integration
  • Worked as a System Engineer
  • Worked with Windows NT Server & Workstation, Novell Server, Windows 98 & 95, Microsoft SQL 7.0, and Visioner Paperport

Education

Masters - Information, Communication and Technology Management

Asia e University

MCP, MCSE - Microsoft Certified Professional, Microsoft Certified Software Engineer

NotaAsia (M) Sdn Bhd
01.2002 - 01.2003

Higher Diploma - Computer Systems

Asia Pacific Institute of Information Technology
01.1997 - 01.1998

Diploma - Computing and Information Technology

Asia Pacific Institute of Information Technology
01.1996 - 01.1997

Skills

Cybersecurity Strategy development & implementation

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Timeline

Group Chief Information Security Officer

Maybank Berhad
08.2020 - Current

Head, Risk Management, Group Technology

Maybank Berhad
05.2013 - 08.2020

Senior Manager, IT Advisory Services

Ernst & Young
03.2010 - 05.2013

Project Manager

Electronic Data Systems IT Services (Malaysia) Sdn Bhd (EDS an HP Company)
10.2006 - 03.2010

Senior Technical Consultant

Formis Computer Services Sdn Bhd
04.2006 - 10.2006

MCP, MCSE - Microsoft Certified Professional, Microsoft Certified Software Engineer

NotaAsia (M) Sdn Bhd
01.2002 - 01.2003

Project Manager

Symphony Global Sdn Bhd
05.2000 - 04.2006

System Support Engineer

QSM Systems (M) Sdn Bhd
01.1998 - 03.2000

Higher Diploma - Computer Systems

Asia Pacific Institute of Information Technology
01.1997 - 01.1998

Diploma - Computing and Information Technology

Asia Pacific Institute of Information Technology
01.1996 - 01.1997

Masters - Information, Communication and Technology Management

Asia e University
DEVINDER SINGHGroup Chief Information Security Officer