Devika Palaniveloo

Dynamic customer service professional with over 15 years of experience in banking and contact center management. Proven track record in managing high-value customer relationships, leading teams to enhance service delivery, and driving retention strategies. Goal-oriented Team Manager dedicated to meeting team performance objectives and achieving set targets. Offering 15 years of extensive leadership experience in 19. Committed individual well-versed in providing thorough training, setting team goals and developing innovative strategies. Superb oral and written communication skills paired with excellent time management and leadership abilities.

Emerging Leaders Program Mac 24 to Sep 24 Melbourne Business School