Infotech HR Software
Derrick Chan
General Media & Marketing Executive
Puchong,Selangor
Summary
Reliable individual experienced in conducting market research and creating marketing campaigns. Skilled at producing high-quality content to increase sales and conversion rates. Recognized as strong team player with exceptional communication skills.
Detail-oriented and motivated [Job Title] with proven track record of improving customer satisfaction and enhancing media outreach. Adept at utilizing extensive knowledge of marketing tools and copywriting skills to improve sales strategies. Possesses excellent oral and written communication skills to effectively support marketing teams.
Overview
5
5
years of professional experience
1
1
Certification
4
4
Languages
Work History
General Media & Marketing Assistant Manager
Outstanding Entrepreneurs
11.2023 - Current
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
- Created engaging content for Pinterest, Facebook, and Instagram.
- Boosted sales performance by assisting in the creation of persuasive marketing materials such as brochures and product sheets.
- Maximized event attendance with thorough planning, promotion, and logistics support for conferences, webinars, or workshops.
- Amplified social media reach, creating engaging visual assets such as infographics and videos for widespread distribution.
- Strengthened brand identity with consistent messaging across various platforms including print, digital, and social media channels.
- Proofread marketing collateral ahead of printing to eliminate errors.
- Enhanced customer engagement with creation of interactive online content, including quizzes and polls.
- Managed website content updates, keeping information fresh and relevant for users.
- Boosted email campaign success, crafting compelling newsletters that improved open and click-through rates.
- Conducted market research to gather insights, informing development of more effective marketing campaigns.
- Supported sales team by generating leads through targeted marketing strategies, thereby improving potential customer base.
- Increased brand visibility by developing and distributing marketing materials across various platforms.
- Researched and evaluated potential new markets and products.
- Improved marketing to attract new customers and promote business.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Founder & Chief Executive Officer
Classy Clean Detailing
12.2022 - 10.2023
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Established a successful business by identifying market needs and developing innovative solutions.
- Implemented efficient operational processes to optimize productivity and resource allocation.
- Created organization's mission and vision statements for use by employees.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Achieved long-term sustainability for the organization through responsible decision-making processes grounded in ethics.
- Negotiated favorable contracts with suppliers, reducing costs while maintaining product quality.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Led the strategic planning process to define business goals and ensure alignment across all departments.
- Ensured compliance with industry regulations while maintaining ethical business practices at all times.
- Created and monitored promotional approaches to increase sales and profit levels.
- Expanded the company''s geographical reach, opening new markets and increasing profitability.
Marketing & IT Executive
Aik Moh Paints & Chemicals Pte Ltd
06.2019 - 11.2021
- Improved IT infrastructure by implementing strategic technology solutions and optimizing system performance.
- Aligned IT solutions and deliverables with company strategic vision.
- Conducted regular audits of systems, networks, and security protocols to maintain compliance with industry standards and regulations.
- Worked closely with vendors and technology partners on integrations, infrastructure and enterprise solutions.
- Resolved workflow issues to optimize team productivity and improve delivery times.
- Negotiated contracts with vendors and suppliers, securing favorable terms for hardware acquisition and software licensing.
- Reported monthly to senior executive team on budget, in-flight initiatives and upcoming projects.
- Guided testing process and validation for major software releases.
- Designed comprehensive training programs for employee development in new technologies, fostering a culture of continuous learning within the organization.
- Created long-range IT plan to support projected growth and requirements for added capacity.
- Managed life cycle replacement of hardware and software.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Implemented and maintained technology and software budget.
- Liaised with other departments to minimize network interruptions and possible downtimes.
- Oversaw development and implementation of improvements to support network operations.
- Wrote strategic business plans outlining need for departmental information technology resources.
Education
High School Diploma -
PSB Academy
Singapore 04.2001 -
High School Diploma -
SIPMM
Singapore 04.2001 -
Skills
Customer Service
Digital Marketing
Social Media Marketing
Flexible and Adaptable
Branding
Scheduling
Business Communications
Team Collaboration
Marketing
Relationship Building
Meeting Preparation
Project Support
Copywriting
Event Coordination
Market Research
Marketing Strategies
Advertising
Trend Analysis
Campaign support
Digital content generation
Video Editing
Website Management
Competitor Analysis
Social Media Platforms
Marketing campaigns
Content Creation
Website Maintenance
Social Media Posts
Marketing Plans
Trend tracking
Campaign Management
Product Promotion
Event Planning
Project Oversight
Analytics and SEO
Traditional and online marketing
Campaign tracking
Problem-Solving
Effective Communication
Multitasking Abilities
Analytical Thinking
Problem-solving aptitude
Excellent Communication
Software
Editing Software
Microsft
Certification
CM - Certified Manager Certification
Interests
Sports
Marketing
Content Creating
Social Media
Timeline
CM - Certified Manager Certification
01-2024
General Media & Marketing Assistant Manager
Outstanding Entrepreneurs
11.2023 - Current
Founder & Chief Executive Officer
Classy Clean Detailing
12.2022 - 10.2023
Marketing & IT Executive
Aik Moh Paints & Chemicals Pte Ltd
06.2019 - 11.2021
High School Diploma -
PSB Academy
04.2001 -
High School Diploma -
SIPMM
04.2001 -