Delton Tan
Regional Sales Manager
Kuala Lumpur,14
Summary
Dynamic sales leader with a proven track record at CTOS Data Systems, driving regional growth through strategic planning and effective team building. Expert in upselling and cross-selling, I consistently exceed sales targets while fostering collaboration and mentoring talent to enhance performance and client satisfaction.
Driven Regional Sales Manager with 10-year track record of success in increasing revenue, improving operations efficiency, and building high-performance team. Results-oriented problem solver and skilled leader. Self-directed and motivational style.
Overview
9
9
years of professional experience
Work History
Regional Sales Manager
CTOS Data Systems Sdn Bhd
01.2023 - Current
- Managed team of more than 20 regional sales representatives and consistently achieved high sales targets.
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
Regional Team Leader
CTOS Data Systems Sdn Bhd
03.2022 - 12.2022
- Expanded the regional market presence by identifying new business opportunities and cultivating strategic partnerships.
- Streamlined communication between departments, enhancing collaboration and reducing response times for client inquiries.
- Conducted regular performance evaluations, providing constructive feedback for continuous improvement initiatives.
- Resolved conflicts among team members, fostering a collaborative work environment that encouraged problem-solving and innovation.
- Coached and mentored team members, leading to improved individual performance and overall team success.
Senior Account Manager
CTOS Data Systems Sdn Bhd
01.2018 - 02.2021
- Increased revenue for the company through strategic upselling and cross-selling initiatives.
- Mentored junior account managers, fostering their professional growth and skills development within the company.
- Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
- Developed deep knowledge of customer businesses and relationship to company objectives.
Business Development Officer
CTOS Data Systems Sdn Bhd
06.2016 - 12.2017
- Generated new business with marketing initiatives and strategic plans.
- Built relationships with colleagues to facilitate teamwork, cooperation and success.
- Boosted client satisfaction by identifying and addressing their specific needs through tailored business solutions.
- Completed and submitted monthly and yearly reports to support executive decision making.
Client Relationship Executive
CTOS Data Systems Sdn Bhd
10.2015 - 05.2016
- Delivered exceptional service to high-value clients, fostering trust and long-term loyalty.
- Coordinated cross-functional teams for successful project delivery, ensuring consistent client satisfaction and repeat business.
- Increased revenue by identifying upsell opportunities and presenting additional product offerings to clients.
- Initiated proactive outreach campaigns to maintain engagement with existing customers and promote brand loyalty.
- Strengthened client relationships by proactively addressing concerns and providing timely solutions.
Education
Bachelor of Corporate Administration - Corporate Administration
TAR University College
Kuala Lumpur 04.2001 -
Skills
Sales leadership
Business development and planning
Sales initiatives and techniques
Team building
Customer service
Strategic planning
Lead generation
Negotiation and persuasion
Upselling and cross selling
Sales coaching
Training and mentoring
Accomplishments
-Top 10 Rookie BDO Nationwide, Incentive Trip Qualifier in 2017
-Top 20 BDO Nationwide, Best Churn Award, Incentive Trip Qualifier in 2018
-Top 10 BDO Nationwide, Incentive Trip Qualifier in year 2019
-Top 5 BDO Nationwide, Incentive Trip Qualifier in year 2020
-Top BDO (Central Region) in year 2021
-Top BDO (East Coast Region) in year 2022
-Promoted to RSM 2023 and hit Region Target >100% in year 2023
-Achieved Region Target> 100% in year 2024
Timeline
Regional Sales Manager
CTOS Data Systems Sdn Bhd
01.2023 - Current
Regional Team Leader
CTOS Data Systems Sdn Bhd
03.2022 - 12.2022
Senior Account Manager
CTOS Data Systems Sdn Bhd
01.2018 - 02.2021
Business Development Officer
CTOS Data Systems Sdn Bhd
06.2016 - 12.2017
Client Relationship Executive
CTOS Data Systems Sdn Bhd
10.2015 - 05.2016
Bachelor of Corporate Administration - Corporate Administration
TAR University College
04.2001 -