I am a highly motivated professional committed to continuous learning and skill development. I thrive in dynamic environments that challenge me to grow, both personally and professionally. With a strong people-centric approach, I am dedicated to supporting and empowering others to achieve their best while contributing to a collaborative and productive workplace.
Overview
6
6
years of professional experience
Work History
Head of Human Resources Administration
Troopers Innovation Sdn Bhd
08.2022 - Current
Managed benefits enrollment by answering questions and aiding employees with login details.
Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
Updated HR database with new employee information, changes in benefits, and other details.
Supervise payroll operations across multiple locations, ensuring compliance, accuracy, and timely processing.
Establish and implement HR policies that align with labor regulations and industry best practices.
Manage employee relations by addressing concerns, fostering a positive work culture, and resolving conflicts.
Work closely with finance and legal teams to handle payroll-related matters and compliance issues.
Develop training and development programs to enhance employee skills and career growth.
Implement structured performance management systems to drive engagement and productivity.
Oversee general HR and administrative functions to ensure efficient daily operations.
Conduct salary benchmarking to maintain competitive and fair compensation structures.
Collaborate with various teams to improve employee satisfaction and workplace collaboration.
Design and manage comprehensive compensation and benefits strategies to attract and retain talent.
Provide strategic HR support to senior management, contributing to company wide decision making.
Spearhead HR projects focused on operational efficiency, compliance, and workforce development.
Handle additional HR-related responsibilities as required to support company objectives.
Prepared new hire letters, employee contracts, and corporate policies.
Human Resource Manager
Troopers Innovation Sdn Bhd
01.2021 - 08.2022
Develop and implement HR strategies and initiatives aligned with the overall business strategy
Bridge management and employee relations by addressing demands, grievances or other issues
Manage the recruitment and selection process Support current and future business needs through the development, engagement, motivation and preservation of human capital
Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
Nurture a positive working environment
Oversee and manage a performance appraisal system that drives high performance
Maintain pay plan and benefits program
Report to management and provide decision support through HR metrics
Ensure legal compliance throughout human resource management
Recruitment Manager
Troopers Innovation Sdn Bhd
06.2019 - 12.2020
Improves organization attractiveness by recommending new policies and practices ; monitoring job offers and compensation practices ; and emphasizing benefits and perks
Evaluates applicants by discussing job requirements and applicant qualifications with managers and interviewing applicants on a consistent set of qualifications
Manages new employee relocation by determining new employee requirements, negotiating with movers, arranging temporary housing, and providing community introductions
Analyzed and reported on key recruitment metrics, providing insight into the effectiveness of recruitment efforts
Recruitment Associate
Troopers Innovation Sdn Bhd
10.2018 - 05.2019
Achieves staffing objectives by recruiting and evaluating job candidates ; advising managers ; and managing relocation and intern program
Attracts applicants by placing job advertisements, contacting recruiters, and using news groups and job sites
Determines applicant qualifications by interviewing applicants, analyzing responses, verifying references, and comparing qualifications to job requirements
Education
SPM -
SMK Damansara Jaya
Bachelor in Business Management -
SEGI University
Masters in Business Administration -
UNITAR University
Doctor in Business Administration -
UNITAR University
09-2027
Skills
Power Point
Word
Excel
Tech Support
Accomplishments
Payroll & Compensation Management
Processed an estimated average of 6,000 payroll transactions over five years for a workforce of around 100 employees, ensuring high accuracy and compliance.
Administered and managed an estimated RM36 million in payroll over five years, ensuring smooth payroll processing and adherence to labor regulations.
Maintained a 97% payroll accuracy rate, ensuring minimal discrepancies while effectively resolving 75% of payroll issues within one payroll cycle, improving employee trust and operational efficiency.
Developed salary benchmarking practices by analyzing market trends and industry standards, ensuring fair and competitive compensation to retain talent.
Strategic Leadership & Operations
Provided HR and operational insights to senior management, contributing to workforce planning, cost-saving strategies, and long-term business goals.
Led cross-functional projects, including HR system automation and process improvements, reducing administrative workload and increasing efficiency.
Achieved an estimated 10% reduction in operational expenses by optimizing vendor contracts, streamlining HR processes, and improving resource allocation without compromising service quality.
Languages
English
Proficient
C2
Bahasa Melayu
Proficient
C2
Hobbies and Interests
Competitive Gaming
Watching Documentaries
Personal Development
Reading
Searching for new software for improving personal and work efficiency