Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Hobbies and Interests
Timeline
Generic
Delon Wong

Delon Wong

Sungai Buloh

Summary

I am a highly motivated professional committed to continuous learning and skill development. I thrive in dynamic environments that challenge me to grow, both personally and professionally. With a strong people-centric approach, I am dedicated to supporting and empowering others to achieve their best while contributing to a collaborative and productive workplace.

Overview

6
6
years of professional experience

Work History

Head of Human Resources Administration

Troopers Innovation Sdn Bhd
08.2022 - Current
  • Managed benefits enrollment by answering questions and aiding employees with login details.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Updated HR database with new employee information, changes in benefits, and other details.
  • Supervise payroll operations across multiple locations, ensuring compliance, accuracy, and timely processing.
  • Establish and implement HR policies that align with labor regulations and industry best practices.
  • Manage employee relations by addressing concerns, fostering a positive work culture, and resolving conflicts.
  • Work closely with finance and legal teams to handle payroll-related matters and compliance issues.
  • Develop training and development programs to enhance employee skills and career growth.
  • Implement structured performance management systems to drive engagement and productivity.
  • Oversee general HR and administrative functions to ensure efficient daily operations.
  • Conduct salary benchmarking to maintain competitive and fair compensation structures.
  • Collaborate with various teams to improve employee satisfaction and workplace collaboration.
  • Design and manage comprehensive compensation and benefits strategies to attract and retain talent.
  • Provide strategic HR support to senior management, contributing to company wide decision making.
  • Spearhead HR projects focused on operational efficiency, compliance, and workforce development.
  • Handle additional HR-related responsibilities as required to support company objectives.
  • Prepared new hire letters, employee contracts, and corporate policies.

Human Resource Manager

Troopers Innovation Sdn Bhd
01.2021 - 08.2022
  • Develop and implement HR strategies and initiatives aligned with the overall business strategy
  • Bridge management and employee relations by addressing demands, grievances or other issues
  • Manage the recruitment and selection process Support current and future business needs through the development, engagement, motivation and preservation of human capital
  • Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
  • Nurture a positive working environment
  • Oversee and manage a performance appraisal system that drives high performance
  • Maintain pay plan and benefits program
  • Report to management and provide decision support through HR metrics
  • Ensure legal compliance throughout human resource management

Recruitment Manager

Troopers Innovation Sdn Bhd
06.2019 - 12.2020
  • Improves organization attractiveness by recommending new policies and practices ; monitoring job offers and compensation practices ; and emphasizing benefits and perks
  • Evaluates applicants by discussing job requirements and applicant qualifications with managers and interviewing applicants on a consistent set of qualifications
  • Manages new employee relocation by determining new employee requirements, negotiating with movers, arranging temporary housing, and providing community introductions
  • Analyzed and reported on key recruitment metrics, providing insight into the effectiveness of recruitment efforts

Recruitment Associate

Troopers Innovation Sdn Bhd
10.2018 - 05.2019
  • Achieves staffing objectives by recruiting and evaluating job candidates ; advising managers ; and managing relocation and intern program
  • Attracts applicants by placing job advertisements, contacting recruiters, and using news groups and job sites
  • Determines applicant qualifications by interviewing applicants, analyzing responses, verifying references, and comparing qualifications to job requirements

Education

SPM -

SMK Damansara Jaya

Bachelor in Business Management -

SEGI University

Masters in Business Administration -

UNITAR University

Doctor in Business Administration -

UNITAR University
09-2027

Skills

  • Power Point

  • Word

  • Excel

  • Tech Support

Accomplishments

Payroll & Compensation Management


  • Processed an estimated average of 6,000 payroll transactions over five years for a workforce of around 100 employees, ensuring high accuracy and compliance.
  • Administered and managed an estimated RM36 million in payroll over five years, ensuring smooth payroll processing and adherence to labor regulations.
  • Maintained a 97% payroll accuracy rate, ensuring minimal discrepancies while effectively resolving 75% of payroll issues within one payroll cycle, improving employee trust and operational efficiency.
  • Developed salary benchmarking practices by analyzing market trends and industry standards, ensuring fair and competitive compensation to retain talent.


Strategic Leadership & Operations


  • Provided HR and operational insights to senior management, contributing to workforce planning, cost-saving strategies, and long-term business goals.
  • Led cross-functional projects, including HR system automation and process improvements, reducing administrative workload and increasing efficiency.
  • Achieved an estimated 10% reduction in operational expenses by optimizing vendor contracts, streamlining HR processes, and improving resource allocation without compromising service quality.

Languages

English
Proficient
C2
Bahasa Melayu
Proficient
C2

Hobbies and Interests

  • Competitive Gaming
  • Watching Documentaries
  • Personal Development
  • Reading
  • Searching for new software for improving personal and work efficiency

Timeline

Head of Human Resources Administration

Troopers Innovation Sdn Bhd
08.2022 - Current

Human Resource Manager

Troopers Innovation Sdn Bhd
01.2021 - 08.2022

Recruitment Manager

Troopers Innovation Sdn Bhd
06.2019 - 12.2020

Recruitment Associate

Troopers Innovation Sdn Bhd
10.2018 - 05.2019

SPM -

SMK Damansara Jaya

Bachelor in Business Management -

SEGI University

Masters in Business Administration -

UNITAR University

Doctor in Business Administration -

UNITAR University
Delon Wong