Delight Nyakurwa
Kuala Lumpur
Summary
Commercially driven sales and business development professional with extensive experience across sales strategy, client acquisition, digital growth, AI implementation, and IT-enabled business solutions. Proven track record of driving revenue growth, developing high-value client relationships, implementing automation systems, and integrating AI tools into operational and sales workflows. Experienced in managing cross-functional projects spanning technology, digital marketing, CRM optimization, lead generation, and process automation. Strong understanding of enterprise sales cycles, consultative selling, workflow automation, SaaS ecosystems, AI-assisted operations, and modern business infrastructure. Adept at translating technical capabilities into commercially viable solutions for clients across multiple industries.
Overview
6
6
years of professional experience
Work History
Digital Marketing & Growth Operations Consultant
Freelance Engagements
, Remote
03.2025 - 04.2026
- Built and scaled digital campaigns focused on lead generation, audience growth, and revenue conversion.
- Utilized AI tools for content optimization, analytics, workflow enhancement, and campaign automation.
- Developed growth strategies across social media, sales funnels, email campaigns, and digital outreach channels.
- Managed performance tracking, reporting, and optimization of customer acquisition strategies.
- Worked closely with creative and technical teams to execute commercially effective campaigns.
Digital Workflow & App Evaluation Consultant
Paperless X
, Remote
01.2020 - 12.2024
- Conducted structured evaluation and review of mobile and digital applications, assessing usability, functionality, and user experience performance.
- Performed quality checks on app workflows, ensuring alignment with platform standards and operational requirements.
- Supported digital workflow processes including testing, reporting, and documentation of application performance.
- Collaborated with cross-functional teams to identify issues, optimize user experience, and improve platform reliability.
- Utilized digital tools and AI-assisted systems to streamline review processes and improve efficiency in evaluation tasks.
- Analyzed user interaction patterns and app behavior metrics to support product improvement insights.
- Contributed to continuous improvement of digital operations through feedback loops and structured reporting.
- Https://paperlessx.com
Restaurant Sales & Social Media Executive
Chicken Bar
, Zimbabwe
09.2020 - 11.2021
- Managed customer-facing sales operations within a fast-paced restaurant environment.
- Utilized social media platforms to promote offerings, increase customer engagement, and support brand visibility.
- Assisted in developing promotional campaigns and digital marketing initiatives to attract and retain customers.
- Built strong interpersonal relationships with clients and customers, contributing to repeat business and improved customer satisfaction.
- Coordinated online inquiries, reservations, and customer communications through digital platforms.
- Supported operational efficiency through digital tools, online ordering systems, and customer engagement technologies.
Education
Bachelor's Degree - Accounting
HELP University
Malaysia2025
Skills
- Enterprise Sales & Business Development
- AI Integration & Workflow Automation
- CRM & Sales Pipeline Management
- IT Systems & Digital Infrastructure
- Lead Generation & Client Acquisition
- Process Optimization & Automation
Timeline
Digital Marketing & Growth Operations Consultant
Freelance Engagements
03.2025 - 04.2026
Restaurant Sales & Social Media Executive
Chicken Bar
09.2020 - 11.2021
Digital Workflow & App Evaluation Consultant
Paperless X
01.2020 - 12.2024
Bachelor's Degree - Accounting
HELP University