Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Enthusiastic professional experienced with good service. Experienced providing timely service with enthusiasm and efficiency. Consistently acknowledged for maintaining superior service standards while exceeding sales goals.
Work History
SALES PERMANENT
DEPARTMENT STORE SDN.BHD
SOGO SHOPPING MALL
2012 - 2014
Major tasks included and promotion of hand made products.
Price negotiations with clients and other guest
Responsible for maintaining the look and feel of the store
Responsible for handling guest queries
FOOD & BEVERAGE
SHANGRI-LA HOTELS & RESORTS
JLN SULTAN ISMAIL
2014 - 2016
Setting up the buffet for Breakfast , Lunch & Dinner.
Organized inventory of food, beverage and supplies for efficient restocking and ordering.
Monitored guest satisfaction during meal service and responded promptly to any complaints or requests.
Communicated effectively with supervisors regarding customer feedback or issues that arise during shifts.
Provided excellent customer service to guests by taking orders, answering questions and making recommendations.
CYBER CAFE & INTERNET
REDSEA ENTERPRICE SDN.BHD
SETAPAK
2016 - 2018
Provided technical support to customers regarding their computer, network or software related problems.
Performed preventive maintenance on computers, printers, copiers and other equipment used in the cafe.
Handled cash transactions with customers accurately and efficiently.
Maintained records of customer complaints and suggested solutions to resolve them.
SMALL BUSINESS
FOOD TRUCK
KLCC
2018 - 2024
Developed comprehensive marketing plans for small businesses, including budgeting and forecasting.
Advised clients on best practices for managing their finances, personnel, and other resources.
Performed market research activities aimed at understanding customer preferences better.
Synthesized current business intelligence or trend data to support recommendations for action.
Education
PMR & SPM
SMK GOMBAK SETIA
01-2008
UPSR
S.K GOMBAK UTARA
GOMBAK
01-2003
Skills
Fast Learner
Teamwork
Adaptability
Leadership
Timeline
SALES PERMANENT
DEPARTMENT STORE SDN.BHD
2012 - 2014
FOOD & BEVERAGE
SHANGRI-LA HOTELS & RESORTS
2014 - 2016
CYBER CAFE & INTERNET
REDSEA ENTERPRICE SDN.BHD
2016 - 2018
SMALL BUSINESS
FOOD TRUCK
2018 - 2024
PMR & SPM
SMK GOMBAK SETIA
UPSR
S.K GOMBAK UTARA
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