Summary
Overview
Work History
Education
Skills
Timeline
Generic
DAYANG SITI VANEZZA

DAYANG SITI VANEZZA

RETAIL ASSISTANT
Sandakan

Summary

Dynamic retail professional with a proven track record at CG Computers Sdn Bhd, excelling in customer service and team leadership. Recognized for enhancing customer satisfaction and effectively managing inventory. Adept at problem-solving and fostering collaboration, bringing a friendly attitude and strong computer skills to drive sales success.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
5
5
years of post-secondary education
1
1
Language

Work History

Retail Expert Temporary

Matchlink Sdn Bhd ( Celcomdigi @Prima)
Sandakan, Sabah
11.2024 - 05.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

Retail Sales Supervisor

CG Computers Sdn Bhd ( UR By Switch@Prima)
12.2022 - 07.2024
  • Oversaw daily operations of the sales floor, delegating tasks appropriately to ensure smooth functioning at all times.
  • Resolved escalated customer issues swiftly, maintaining strong relationships with loyal customers while preserving company reputation.
  • Supported colleagues in their professional development through regular coaching sessions aimed at improving skills related to customer interaction.
  • Managed inventory levels effectively, ensuring optimal product availability while minimizing overstock issues.

Supervisor

Cosway (M) Sdn Bhd
06.2022 - 11.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.

Sales Promoter

TCE Tackles Sdn Bhd
08.2020 - 05.2022
  • Recommended specific product options to meet customer needs.
  • Identified interest in customers by explaining products and services and initiating conversations.
  • Communicated clearly and displayed positive energy and professional outward appearance to foster welcoming environment.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

No Degree - SPM ( Sijil Pelajaran Malaysia)

SMK PEREMPUAN SANDAKAN
Sandakan, Sabah, Malaysia
01.2013 - 12.2017

Skills

Friendly, positive attitude

Teamwork and collaboration

Computer skills

Customer service

Problem-solving

Flexible and adaptable

Timeline

Retail Expert Temporary

Matchlink Sdn Bhd ( Celcomdigi @Prima)
11.2024 - 05.2025

Retail Sales Supervisor

CG Computers Sdn Bhd ( UR By Switch@Prima)
12.2022 - 07.2024

Supervisor

Cosway (M) Sdn Bhd
06.2022 - 11.2022

Sales Promoter

TCE Tackles Sdn Bhd
08.2020 - 05.2022

No Degree - SPM ( Sijil Pelajaran Malaysia)

SMK PEREMPUAN SANDAKAN
01.2013 - 12.2017

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DAYANG SITI VANEZZA RETAIL ASSISTANT