Summary
Overview
Work History
Education
Skills
Languages
Timeline
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DAYANG AIDA JIJUN AWANG MARAJAYA

KUALA LUMPUR

Summary

Dynamic Assistant Restaurant Manager with proven expertise at Nippon Sushi Shabuyaki, excelling in inventory control and staff training. Enhanced customer satisfaction through effective complaint resolution and optimized work scheduling. Demonstrated strong cash management skills while leading teams to achieve operational excellence and maintain high service standards.

Overview

8
8
years of professional experience

Work History

Assistant Restaurant Manager

NIPPON SUSHI SHABUYAKI SDN BHD
SETAPAK,KUALA LUMPUR, MALAYSIA
10.2024 - Current
  • Conducted daily inspections of dining area to uphold cleanliness and orderliness.
  • Supervised food preparation, supply ordering, and inventory control for operational efficiency.
  • Monitored customer service standards, implementing corrective actions when necessary.
  • Created weekly work schedules for all restaurant personnel to ensure optimal staffing.
  • Resolved customer complaints promptly to enhance guest satisfaction.
  • Managed cash register operations, including deposits and reconciliations for accuracy.
  • Trained staff in food preparation, money handling, and cleaning to streamline operations.
  • Provided leadership and direction to dining room staff to maintain service excellence.
  • Maintained records of payroll and attendance.

Restaurant Supervisor

SUKIYA SDN BHD
SETAPAK,KUALA LUMPUR, MALAYSIA
12.2023 - 06.2024
  • Executed opening and closing responsibilities in accordance with restaurant protocols.
  • Prepared high-quality meals rapidly, decreasing customer wait times by X%.
  • Developed a comprehensive training program that enhanced employee performance and customer satisfaction.
  • Maintained an effective system for tracking health and safety compliance.
  • Created weekly work schedules to optimize staffing efficiency.
  • Managed staff performance and operational oversight of outlet.
  • Conducted monthly inventory checks to ensure stock accuracy and availability.
  • Banking cash sales.

Service Crew

SUKIYA SDN BHD
SETAPAK,KUALA LUMPUR, MALAYSIA
10.2021 - 12.2023
  • Conducted monthly inventory checks to maintain stock accuracy and availability.
  • Organized and maintained a clean work environment, enhancing customer service and order processing speed.
  • Greeted customers professionally, fostering a welcoming atmosphere.
  • Resolved customer inquiries within one business day, ensuring timely support.
  • Collaborated with team members to fulfill customer orders promptly after placement.
  • Managed cashier duties and weekly cash sales transactions efficiently.
  • Developed work schedules and oversaw outlet operations to optimize workflow.

Chief Cashier

4ORTY MART SDN BHD
BINTULU,SARAWAK, MALAYSIA
10.2018 - 01.2021
  • Executed cashier duties in high-volume retail, processing up to X transactions per shift.
  • Maintained accurate cash drawer, ensuring balanced cash and receipts at shift end.
  • Operated cash register and electronic equipment with precision and efficiency.
  • Greeted customers warmly, fostering a welcoming shopping environment.
  • Learned and adhered to store policies, minimizing errors and enhancing service quality.
  • Processed credit card and online payments securely, ensuring transaction integrity.
  • Balanced daily cash sales accurately to uphold financial accountability.

Cashier

QAPONG FOOD COURT
BINTULU,SARAWAK, MALAYSIA
07.2017 - 10.2018
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
  • Greeted customers in a friendly and professional manner Cover bar staff to make customer's drinks.
  • Take customers order food and drinks

Education

High School Diploma -

SMK BARU BINTULU
BINTULU,SARAWAK
12-2016

Skills

  • Inventory control
  • Staff training
  • Customer service
  • Cash management
  • Health compliance
  • Work scheduling
  • Team leadership
  • Time management
  • Opening and closing procedures
  • POS system
  • Customer assistance

Languages

Malay
First Language
English
Elementary (A2)
A2

Timeline

Assistant Restaurant Manager

NIPPON SUSHI SHABUYAKI SDN BHD
10.2024 - Current

Restaurant Supervisor

SUKIYA SDN BHD
12.2023 - 06.2024

Service Crew

SUKIYA SDN BHD
10.2021 - 12.2023

Chief Cashier

4ORTY MART SDN BHD
10.2018 - 01.2021

Cashier

QAPONG FOOD COURT
07.2017 - 10.2018

High School Diploma -

SMK BARU BINTULU

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DAYANG AIDA JIJUN AWANG MARAJAYA