David Samuel

Prepares and serves liquor, mixed drinks, wine, beer, and non-alcoholic drinks as ordered. Ensures that fruit and other garnishes are prepared ahead of the opening of the bar. Maintains the bar and keeps it clean and organized. Attractively displays glasses and liquor bottles.

Responsible for preparing and serving coffee and other beverages to customers in a coffee house including working with other Baristas to help take orders, preparing beverages and providing timely service to customers.

Information professionals who help users resolve their issues with computer hardware and software. By responding to user inquiries, they assess problems and issues with IT equipment and applications and help provide the most accessible solutions to resolve user issues.

Managing the information technology needs and systems of the bank employers, including implementing database and network designs, installing and upgrading software, ensuring systems security and troubleshooting computer issues throughout Malaysia & Singapore branches.

Handling troubleshooting and problem-solving for Canon high end production printers and technology systems. Level 2 customer support line and answering calls and emails from clients.

Providing executive support to various executives with complex organizational responsibilities for primarily China and HongKong as well as backup for globally Colgate Palmolive employees. Independently complete assigned non-routine tasks to meet goals and may work in a team environment. Serve as the primary support and act as a liaison between the executives and their organization.

Overseeing and providing guidance and expertise in the design, building, installation, configuration, maintenance and administration of highly complex network infrastructures, telecommunications systems, or server platforms and operating system components.

Responsible for handling customer complaints and concerns. Problem-solving skills enable them to solve issues quickly and successfully by analysing the cause of the problem, generating possible solutions and implementing a plan to resolve the problem related to both normal and business customers.

Achieving SLA, customer service standards and sales targets for retail and devices.

Developing strategies to improve sales through a combination of methods as well as researching current business practices, market penetration, customer satisfaction, and promotional efforts.

Achieving sales targets to fulfill commission targets.

Responding to customer inquiries through various channels, including phone, email, and chat. Address customer questions, concerns, and complaints promptly and professionally. Provide assistance with order inquiries, returns, and exchanges, ensuring a positive customer experience.

Handling drivers and partaking in business and developments tasks for the company such as advertising and awareness on products campaigns.

I am responsible for overseeing the daily operations of the barber shop, ensuring the highest levels of customer service and satisfaction. Managing staff, create schedules, provide training, and handle customer inquiries and complaints.