David Janil Raj
Restaurant Trainer
Rawang,10
Summary
With my past working experience, I am looking forward for a challenging career opportunity where my related experiences can be utilized, applied and be part of progressive and highly dynamic performing organization and be able to share my skills and abilities in promoting excellence and quality service.
Experienced Crew Trainer with 10 years of experience. Focused on maximizing team success by providing new members with great training and support. Extensive knowledge of food safety, cleaning and sanitizing procedures.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Trainer
Restaurant DuluKita
11.2024 - Current
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Collaborated with subject matter experts to create accurate training content.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Restaurant General Manager
Jollibee
03.2024 - 10.2024
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Maintained facility and grounds to present positive image.
- Purchased adequate quantities of food, beverages, equipment, and supplies.
Duty Manager (Food Quality & Customer Manager)
Mc Donalds
12.2021 - 01.2024
- Establish monitors and maintains a quality assurance and quality control system
- Keep a performance record of quality reports, statistical reviews and other activities
- Responsible for the Production Systems within the restaurant, inventory management, maintaining the accuracy of the ordering system to delivery high quality products to customers
Assistant Manager
Mc Donalds
09.2020 - 07.2021
- Assign work tasks
- Observe company standards
- Interact with customers
Crew Leader
Mc Donalds
01.2020 - 08.2020
- Supervising the activities of crew members
- Organizing and overseeing restaurant equipment
Crew Trainer
Mc Donalds
11.2018 - 12.2019
- Train and monitor new staff
Education
Diploma - Business Studies
College Oasis
Kuala Lumpur, Malaysia 09.2013 - 12.2015
Skills
Cash Handling
Certification
Sijil Kecermerlangan sekolah, 2009
Supported Causes
- Spokemans for Mc Donalds Malaysia, 2021, 2022
- Face of Mc Donalds Recruitment
- Engage in Grassroot program
Personal Information
Date of Birth: 07/07/95
Honor Awards
- Pegawas, 2012, SMK Taman Bunga Raya
- Latihan Khidmat Negara, 08/01/13, 10/01/13, Camp PLKN Princess Haliza Sepang ( Ketua Team Delta)
- Archie Award multiple times, 2019 - 2020, Mc Donalds Malaysia (Gerbang Alaf), Best Candidate of the year
Accomplishments
- Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
- Resolved product issue through consumer testing.
- Supervised team of 26 staff members.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Bilingual or Proficient (C2)
Bahasa Melayu
Advanced (C1)
Tamil
Elementary (A2)
Timeline
Trainer
Restaurant DuluKita
11.2024 - Current
Restaurant General Manager
Jollibee
03.2024 - 10.2024
Duty Manager (Food Quality & Customer Manager)
Mc Donalds
12.2021 - 01.2024
Assistant Manager
Mc Donalds
09.2020 - 07.2021
Crew Leader
Mc Donalds
01.2020 - 08.2020
Crew Trainer
Mc Donalds
11.2018 - 12.2019
Diploma - Business Studies
College Oasis
09.2013 - 12.2015
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